Used Jeep Gladiator for Sale in Avondale, AZ

In all my experiences at this Dealership I have found that it is VERY CUSTOMER SERVICE DRIVEN.

We had shopped around for several days, visiting several dealerships in our area all leaving us stressed and unsatisfied with the customer service provided by other sales men. For the last and final time we headed home frustrated with our experiences, ready to give up somehow Facebook decided to notify me of one last dealership we should look at which led us to Alex???s Car Lot! I contacted Alex right then and there as one final attempt in purchasing a car. We set an appointment for the next morning. We were greeted as if we were family! I cannot express how pleased we were with the amazing customer service we received from Alex and the entire staff there. We drove off that same day with two 2018 Jeep Renegades with a non running Jeep Cherokee as trade in (seriously had to be towed in) and zero money down! As we all know when financing a car the final step is filling out a TON of dreaded paperwork while your BRAND NEW CAR is sitting outside calling your name making you want to just hurry up and get it finalized but also wanting to make sure you understand exactly what your signing. That???s when we met Sam in finance, he made the last step quick and efficient while making sure he answered any questions we had. We were handed our keys and as we left we had come to the conclusion that the car buying experience that they offer is by far the best in the Phoenix and surrounding areas have to offer!

I am so Thankful and happy with my car that I purchase from this dealership. My salesman Scottie Williams had AWESOME customer service and was very friendly and really help my mom Sheila and I ( LaShona Stricklin)find a nice affordable car that we was looking for. I must say it's a job trying to find something you like and in your price range. Scottie Williams I must say in my years of buying a car he is one of the best saleman I've ever work with he was so polite, patient and was very knowledgeable about the vehicles I was inquiring about. I will like to thank you Scottie Williams for your expertise and great customer service I would truly recommend a family member or friend here and would show ask them too ask for Scottie Williams keep up the good work and thank you again for your awesome customer service. You ROCK 😊

I bought my 2017 Ram 1500 on 3/31/2017... Sam DelBrocco was the most outstanding sales professional I ever came across. He was very kind and willing to help. I will never buy any vehicle from another salesperson... Brian Kelsven, was extremely well knowledgeable of all the electronics, all kinds of "bells and whistles", and did a phenomenal delivery of the truck to me. My Entire Experience was Awesome!!!, From my salesman "Sam DelBrocco" to the sales manager Rick Lipowski, to my Finance Officer "Steven" to Brian Kelsven - who explained me all the functions of the truck, to Pam the receptionist, all the way to the Owner - Don Luke -, whom I met in person and we chat for a while.... They all were an amazing team... Congrats to them.. Thank you all, _Milty M

2017-05-24 aew_Review - Sands Surprise, AZ My wife & I purchased a 2016 Equinox in 04/2016 because of the dedication & efforts of Paul Muela at this Surprise, AZ location, when we were "just looking". It was a great experience as I remember, Paul escorted my wife & me around the lot to check out the current stock, explained differences of existing Equinox models - options & resale values. Paul located "our spec car" from another area dealer and it was transferred in short order. We purchased it & were happy with it for a year. My visit 5/24/2017, was for my 2nd free oil change/multi-point inspection service, when I decided to check on trade-in value of current vehicle / cost to purchase new 2018 vehicle [Just for Jollies]. Paul M set me up to take home a demo upgrade to show to my wife. Wife was impressed, & we returned to the dealership one hour later to check out other options. Paul M was with another customer at this point & turned us over to Paul Bruney. I had liked our previous dealings with Paul M & was reluctant to move on to a new salesperson. My concerns were unfounded, as Paul B lead us through selection, pricing, & negotiation of a new 2018 Equinox. My wife drove home with a new 2018 Equinox LT2, 1.5L Turbo - delighted. I couldn't be happier with the outcome of negotiations & final transactions of this deal. Paul Bruney was highly instrumental in meeting our financial goals & demands, & for the second time [in the process of purchasing of an automobile] I don't feel cheated [a rare moment in life]. Paul Muela & Paul Bruney are a tag team couple that can do you right. Seek them out at Sands Chev - Surprise, AZ!

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Great experience, fast and easy. I didn’t have an appointment but they squeezed me in and got me back on the road

Recently I traded in my 2014 Silverado for a brand new 2018 Silverado, the discounts at this time of year are AWESOME!, Ivan Torres (from Internet sales) took the time to listen to my needs as well as to answer any questions I had regarding the whole trading/buying process. I initially started the contact with Joe Harjes, and Ivan Torres was my main sales person. I highly recommend anybody to go see Ivan he is knowledgeable and will give you the information you need, but most important will get you the deal you need. Looking forward to enjoying my new truck and I will make sure to recommend anybody to go and visit Courtesy and make a deal with Ivan. I've been a loyal Courtesy Chevrolet customer since 2003 and I keep coming back, best dealership to do business with. Do not wait and go, ask for Ivan Torres and or Joe Harjes. Thank you,

Very disappointed with our service here. Our 2015 sonatas lease came to an end so we went to the Bell Rd location to drop it off. The salesman convinced us to lease a new 2018 sonata and have my old 2007 Toyota Corolla as a down payment and they would take care of the remaining payments (which was ONE payment of $193). We just got a bill for this last payment saying it was overdue. We called Chapman Hyundai and spoke to the manager Alex. He said the guy who sold us the car no longer works there and there's no record anywhere saying they would take care of the remaining payment. I explained this is what we were told and we weren't even going to lease another car that day but with all the good deals that were being offered we thought, why not? He told me he would call me back to see if there's anything they could do. I waited the whole day and no call back. I called the next day and he said no, that's not what we agreed on and we can give you 2 complimentary oil changes (worth $40). I explained this is more than money now, this is just good business and having integrity. I asked if he could at least give us one more free oil change and he said (again) I will call you back. And guess What? He has never called me back. This is such poor service, especially in dealing with the Manager himself I thought he would at least uphold their word. It's $193 profit for them now but a for sure $1000's loss later when we decide not to lease through them again. Update-thanks to the manager George, we received a full refund. Thank you George for being a man of your word, much appreciated!

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Brett Martin was great. Made the whole experience pleasant. It's nice to see a salesman that actually care about his customers. Will be referring friends to him in the future.

I purchased a 2015 Porsche 911 Turbo from Certified Benz and Beemer several months back???there were some chips along the front fender when the car was delivered, and I protested to the dealership to no avail. I was dissatisfied, and made a harsh assessment during my review. I am thrilled BEYOND to rescind those remarks after speaking with the owner late last week. (I was on vacation at the time and we have traded phone calls over the last few weeks) There was no quibbling, no excuses....simply he said they didn???t handle it correctly and he wanted to know what he could do (anything) to make it right! Talk about a breath of fresh air....he took the time to go back (on a sale already closed) and try and remedy a situation. He had already spoken with/to his employees and then reached out to me to see what he could do. He then told me if I was ever in the market for another car to please reach out to him personally. Jack is a stand-up guy and his humility and integrity are no doubt why his dealership is so successful. You simply do NOT see this level of customer service and commitment (anywhere) any more....least of all in the car business. He has re-earned my business! The car is magnificent and I didn???t ???want anything??? in return???I had the minor repairs made, and Jack even offered to pay for those. I am happy to report a great ending to my car buying experience!

From start to finish JBA Motors provided me with the best possible service. Im from Vegas and have bought vehicles in the past from AZ but ive never had world class service like i experienced with JBA Motors when i purchased my s550 recently. From pricing , financing, pick up, registration, staff interactions and periodic check ins after the deal was done JBA Motors went above and beyond to ensure my experience was as smooth and pleasurable as possible. If you're considering buying a luxury vehicle from AZ and want the best deals and service you need to work with JBA Motors. I will definitely be buying other vehicles in the future from JBA Motors

I dealt with Mark Hubbard by phone, e-mail and then 2 different visits to the awesome dealership. Everything was professionally done and enjoyable. I wound up buying a 1967 E-type roadster in a light silver and black. Highly recommended.

Jeff was most accommodating during our inspection, drive and purchase- made it feel like a "family affair". I changed instructions regarding shipment and delivery four days later- and bing!- no problem- Jeff adjusted for all of that and included some added service needed before driving away. I'll definitely give JBA first shot when I'm ready for my next car!