I'm getting annoyed of my old Mazda 626, it's refusing to start, so I wanted to start looking for a new car. I started looking at Van Horn Hyundai, and I met Lucas right away. I was probably looking for mostly the future, because my car isn't going to last. Lucas was helpful with the experience, he told me all about financing and all the different cars Van Horn Hyundai has. When I my car finally dies, I will be back immediately.
Recently I purchased a 2016 F-150 with 12,500 miles form Lenz. I had been looking online for a few months. This truck had all the features I was looking for, 3.5 Ecoboost, bucket seats, all the bells and whistles, etc. I picked Zach off their site and dealt with him. He was great to deal with. We agreed on a number out the door as I was trading in a 2014 with 37,000 miles. I test drove it on the previous Saturday and told him I wanted to think about it a few days. We talked mid week and agreed on a deal. I came in the following Saturday, did the paperwork with Brad Lenz who was a lot nicer than I pictured in my brain for some reason. I think all the adds, lol. Some young gentlemen switched my plates while we did the paperwork and I was out the door in 30 minutes. They did give me more for my trade-in than 2 other dealers had offered and their price on the new one was as low as I could find. So, I guess I felt like I was treated fairly. Let's face it, all vehicles are expensive, dealers have to make a living, you just don't want to feel like you were treated unfairly. I'm sure I will buy my next vehicle from Lenz. And yes, they have one heck of a selection! Tom T.
"Freindly and Knowledgeable People" made the difference
by Rick T. from DealerRater.com
December 3, 2018
4.8 (1365 reviews)
I found the staff eager to help. I was referred to Tim by my Brother-in-Law who had purchased a vehicle the prior week. Everyone was very courteous. Randy was a true professional as we closed the transaction. Both Tim and Randy were a pleasure to work with. This is my latest of many Chrysler products (vehicles) I have purchased over the years. Summit Automotive, because of their people, is by far my best auto purchasing experience. Richard Thompson - happy owner of a new '2019 Ram 1500, a '2007 Dodge Ram (195 thousand miles and still going strong) and a '2012 Dodge Journey for the wife.
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