Used Jeep Gladiator for Sale in Mendon, MA

Drove an hour from home with somewhat low expectations that we would end up driving away from the dealership with the actual car that I had been looking at. I had been researching car purchases for weeks - it's been 11 years since I actually purchased a brand new car - and was really going there with the intention of buying a pre-owned. Before heading down there - I had communicated with Mark Rossi - in the Internet Sales Dept - and told him I was interested in 2 specific Durango's - one was new and one was pre-owned. We set up a time/day to come down but there was no pressure from him. Thank you, Mark! When we arrived at the *complex* (because it really is) - we were *FLOORED* - never expecting such a sight because - let's face it - it's in the "boonies"! Mendon is beautiful - really - but still - the boonies! We were so pleasantly surprised to see that this was a state of the art complex - each Dealership is specifically decorated with a theme(i.e. Ford is the "music hall of fame") and all are gorgeous and immaculate. They even have their own diner - the Miss Mendon!! WOW - was that a treat!! We had lunch on them (our Salesman gave us a $25.00 coupon for lunch while were waiting for our numbers to be worked out) and that was awesome - the food is great - service excellent and friendly! That Diner is also spectacular and lovingly cared for - it's so obvious. As we walked through the property we saw all these other amazing amenities on site - car wash/detailing, rental and much more. We worked with a young salesman - who could not have been more professional - Tim Stein. For a gentleman just recently graduated from college - he is mature beyond his years and definitely headed in the right direction, He didn't miss a beat and dealt with our anxiety about this car purchase with good humor (thanks, Tim - I know we were probably a pain in the *ss!!), He really did try to give us the best options available and make sure we understood that difference between the pre-owned and the new in terms of pricing/payments and what the reality of what our trade was going to bring us but even with that he accepted the fact that we wanted to try to negotiate it anyway (we were unfortunately upside down on the trade....). In the end - we got a brand new 2017 Dodge Durango - it's actually the car of my dreams!! For the financing part of it - we ended up having to walk next door to work with Imperial Ford's Finance Manager - Kim Jacques - I wrote a separate review for her on the Imperial Ford Dealer - she is, hands down, the best finance manager in the business! I could not be happier - but I do expect to be driving it for a *long* time - lol!! It may have been more money - but the experience in and of itself - was really the *best* car buying experience I have had in my lifetime - and my husband can say the same. We have purchased many cars over the years and dealt with unethical dealers (hence the upside down trade...) and were very leery going into this purchase. I can safely say that we won't ever go anywhere else again to buy a new car. My husband is also a Dodge owner (Ram Truck) and he intends to go to Imperial to purchase a new truck from them in a year or so and we fully expect that we will get the same excellent treatment and deal. It was well worth the one hour drive - and now I look forward to driving to the beautiful little town of Mendon! Thanks, Tim, Mark, Kim and Imperial!

Need a new vehicle. Found car on Cars.com. Connected with sales department thru the application to confirm they still had the car. Very prompt reply and let me know they would hold the car for me. I went up next morning on my way out of town. Meet with my sales person Fifi. Told her I wanted to drive car and possibly purchase one. I said here the catch. I have to be at Logan airport in 4 hours to catch a plane The whole dealership ensured that my purchase was smooth and stress free. We agreed on a price. Did the paper work and drove to the airport with extra time to even have a late lunch.

Within moments of emailing, Harvey was in touch with me to help. It had been 20 yrs since my last Jeep and things have changed. He answered my questions and I came in that night. Rob was polite and professional. Next day delivery

It was time for a new Jeep Wrangler. Planet Jeep Franklin was highly recommended and I can see why. I have a busy schedule so I emailed for more information. Harvey was educated on Wranglers and his inviting sense of humor had me in that night. Tiffany took over when I came in and spent the time going over options that were important to me. I fell in love with a new JL Rubicon. Harvey and Tiffany made it easy. Great trade in value and next day delivery. Can’t wait for the beach! It felt like making new friends at Planet Jeep

Very good people to deal with. I would have purchased from them except I ended up buying a brand new one.

Jason Duquet went above and beyond to help get me out of my old lease as I was going to go over my miles and into a brand new lease. He listened to want i wanted and helped match me to the right car. I left that day with a brand new Kia Optima and I couldn't be happier! Thank you Jason!

After going to other dealer and having the worst experience there, I contacted Colonial (Hudson) by email and the response was immediate by Julia. As soon as I got in (next day) they were very helpful, honest, down to earth and made me feel comfortable. Next day I walked out with my car!!! 🤩

Walked in on a whim, on a Friday afternoon, to check an advertised lease special. I had about 6 months before my current lease was up and so I was in NO rush, but I was curious. I flat out said, "to buy today you'll have to totally blow my doors off; a.k.a. make me an offer I can't refuse." Long story short, I got a new lease that day. I'm still stunned, to be quite honest. This is the first time in my life, ever, that a dealer came back on the SECOND attempt with the exact offer I wanted (and to be fair, the first offer was VERY close). There was almost no negotiating needed. The experience was so good and positive that it made me feel like I was missing something. The old saying, "if it sounds too good to be true, then it is," kept repeating in my head. How sad that the auto consumer's brain is trained that way, right? Well, Central is doing all they can (right now) to change the buyer's perspective. I walked in Friday, finalized the deal Saturday, took delivery Tuesday and got a yummy, free steak tip sub along the way, to boot! Vehicle delivery was executed to a "T". Finance Manager Chip and Salesperson Ed, (along with a handful of other great personalities - Wendy the online sales woman, Justin Aptt the paperwork guy etc.) were fabulous to deal with. If you need a new Chrysler/Jeep/Dodge, I'd recommend you pop in there this Memorial Day weekend and see what you can do!

I did not purchase my Jeep Grand Cherokee at Central, but started going to them for service when I moved to the area in 2015. I always feel like they are going above and beyond for me and my experience with them last week was no difference. My "check engine" light came on (which never happens on a day that is convenient) and it was pouring rain. I stopped by the dealership and not only did they do a diagnosis, they fixed my vehicle and I had it back by the end of the day. Shawn was especially helpful and made sure I knew what to expect. He took what could've been a stressful situation and made it bearable!!! Everyone in the service area is very friendly and seems to truly enjoy what they do. I watch them interact and they treat each other with a lot of respect. Its a very busy service area and yet they always put the customer first. I'll definitely keep taking my Jeep there and plan to buy my next vehicle from them. Thanks again!

Came in for routine maintenance and a few minor repairs. Mike kept me informed of all repair pricing throughout the process. Quality work, prompt service and fair pricing. Will definitely come back.

Despite the drive over to Newton and back, everything else was seamless working with McGovern‘s service department. Especially Geoff and Kevin. Well work is still in progress everything has been great so far to date with my 2012 Jeep Wrangler! Thanks guys for your help!

I needed a repair in a hurry on a Saturday! Called first thing in the morning and spoke with Mondo, he was a miracle worker and ran down to meet with Chuck (parts/ repairs manager) to make sure he had the part I needed and they had someone who could help me out before closing. Called me back 10 minutes later as promised and told me to rush in and they'd take care of me. Tom replaced my bumper in record time and even stayed 90mins after his shift ended just to accommodate me! Repair was beyond perfect and the only thing better was the customer service!

I bought a new 2016 Jeep Compass from Planet Jeep and I am very satisfied. My mom and I worked with Cory and he was literally the nicest salesman I have ever met, he was very laid back and helpful. I did not feel any pressure from him at all which is very rare when buying a car. I was in a rush and had to leave as soon as I signed the paperwork so Cory had me come back the next day and set up my phone for me, which most people would have made me figure it out on my own. The whole process was very simple and I had my car in just a few days. This dealership is local which is perfect for me since I will be going there for service. I highly recommend this dealership and Cory!

I dropped my Jeep off for a recall on the 2014 Jeep Compass and I also asked for an oil change/clear maintenance light on dashboard/remove and install rear Patriot plates/install leather Jeep wheel cover. All tasks where completed at no extra charge I only paid $80 which is good for two oil changes and two tire rotations. Amanda and other service staff where very friendly/helpful/professional/knowledgeable/efficient/really just on top of everything and stayed in communication at all times and it only took few hours. Dropped off at 9 am on a Saturday and was ready that day by noon time. So really no complaints and I???ll use that location again in the future, thank you:)

We had a great experience buying a "slightly used" 2017 vehicle. Ed Kelly was our sales representative, and he went out of his way to make the experience a positive one. He took the time to show us several vehicles, and take them out for a test drive. Very personable and friendly, and knowledgeable about the vehicles. Really seemed to care! I'll be back, as will my family members. Thank you.

I purchased my first vehicle from Elmwood Dodge in 1998. This past week i took delivery of my 7th vehicle since then and although vehicles have changed throughout the years, the people and service that Elmwood provide has not and that's the reason i keep going back. Truly a great bunch of people!

I drove all the way from Vermont to this dealership in Massachusetts because I was able to negotiate the best price, by far, compared to anywhere else I shopped. I started with the Internet sales person, which was a rather generic experience. Then I got connected with Ed Kelly in sales and was blown away! Ed is a no-nonsense kind of salesperson and it is no surprise to find out his remarkable professional career was in something very different, which is ironically probably why he is such a great salesperson. He got down to the bottom line quickly and with no "weasling" like so many salesmen. We struck a deal on the phone and I planned my trip down to seal it. At 10:30 on the night before my trip, I had a few questions regarding the transfer of registration and title to VT and sent a message to Ed, not expecting him to respond. To my surprise he jumped right on it and we traded several more messages until I was up to speed. He said the time of day was no concern. When I got to MA, a small wrinkle in the plan caused a small inconvenience for me, which was no fault of the dealership or Ed. Nonetheless, Ed was extremely apologetic and strong-armed the management into giving me a significant added discount for my ???discomfort.??? I liked the way he took control of the situation without the need to ???get approval??? for our change of plans and price point. Ed made this deal easy, fair, and honestly--fun! Oh, and he threw in a complimentary dinner at the local diner (blueberry pie a ???must???). I have purchased many new cars over the years, and I can honestly say that Ed enabled the best sales experience I have EVER had. I highly recommend connecting with Ed at Imperial if they have a car you are interested in. Be sure to ask him about his professional history and you will be glad you did!