Used 2022 Jeep Grand Cherokee for sale near Bellerose, NY

Very welcoming and helping atmosphere from the start. I was helped by Ricardo Matienzo to buy a car and the whole process went by smoothly, far easier than any other dealership. Great people, great deals, great dealership.

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

I always had a good experience with the service dept but today I was being taken advantage of. My 2018 Jeep Compass has only 30,000 miles and I was told by the advisor that it needs overall service and price would be $800 . I showed him the schedule that I was emailed and it was like $250 so I told him to just give me my free maintenance service that I usually get. I even showed him the pdf email. Also I brought my car in at 7:30 am on the line and he said that it should be ready by 9:30 and will call me. He never called so I just called service at 1 and it is ready. Next time I come for service and an advisor takes advantage I will ask for the Manager. I have friends that are retired from sales and service dept and I asked them and they said the advisor definitely was taking advantage of me; that there is no way 30,000 miles needs all that.

2022 Grand Cherokee Overland. Beautiful inside and out. Love the extras that the Overland package provide. Beats EPA milage estimates easily. ride comfort is very good, even in the rear seats.

Blake was our sales person and could not say enough about our interaction. We never felt pressured but we felt he heard what we wanted and showed us options that checked all of the boxes. We weren’t pressured to leave money down when we were still contemplating. Blake did keep in touch with us to see what our feelings were about the options. Again- didn’t feel pressured but it was nice to have a follow up. Once we made a decision, we were in and out the same day. We got a great deal on our trade in and could not be happier. This is our second purchase in 2 years and would recommend. I will be back when I’m ready to trade in a few years down the line. Thanks again for making this process seamless/painless!

This is third Jeep I have leased and best yet. Summit Reserve Trim is amazing. Great performance and many comfort features. Performance from the v8 Hemi is amazing.

Great,sport utility so far plan too keep it for a very long time.It's,the trailhawk trim the off road performance is amazing and get's great mileage.

Routine maintenance was fast and hassle free would come back again for service. However, the sales team could learn a lot from the service team in terms of professionalism, timeliness and good service. Service Team A+ , Sales Team F-

Spoke to a New Salesmen name Mike, and my credit score was a little low however he asked me to come in and that He'll be able to assist me, He is Amazing and looking forward to see him soon

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I was extremely satisfied with the service , I was able to walk away in less than 2 hours with my car . Ms David the sales person did great job , he is very professional. Everything went smooth. Thank you

Been leasing almost 6 years with a 2017 MKC and 2019 MKC WE Miss our great friend and salesperson TOM A. Always took care of our needs and personal touches and taking that extra step to make us happy! Pat and Frank Gaggi

Gabriel was a pleasure to work with and made the process very quick and easy. I’m very happy with my purchase

PURCHASING EXPERIENCE VERY GOOD. ANGEL AND KINDELL WERE VERY GOOD. I WOULD DEFINITELY RECOMMEND THEM.

I had the best experience ever when I was looking at the 2021 challenger. Briana was very helpful besides the rest of the team there. Thank you very much love this car

Good team at Fast Track Motors. Honest and keep their word. Would recommend. Worked with the sales team and with the owner. Good communication and follow through.

This is now my second purchase from this dealership Pedro the salesman and the general sales manager Jason were able to get me in a Brand new Jeep Compass very happy!!

I am always apprehensive of car dealerships as I feel like shark bait however I have nothing but praise and satisfaction with this dealership. I purchased a preowned Jeep and the dealership made every effort to meet my budget. The transaction was fast, smooth and trouble free. I highly recommend this dealership.

My experience at east hills was great , hopefully after my lease is done I can come back and trade it back in for another vehicle.

Ed was professional, courteous and very friendly too! The process to buy my new Jeep took WAY longer than expected. So I appreciate his dedication into helping us solve the issue. He definitely deserves a raise for his hard work. Amy was also very professional and explained things well.