Used 2022 Jeep Grand Cherokee for sale near Jackson, TN

I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

As I travelled through the State of Tennessee, I stopped to refuel. Suddenly, gas began to spill out through the bottom of my new Jeep Gladiator High Altitude edition. I was low on fuel and an internet search erroneously led me to a Jeep dealership many miles away. I contacted this dealership and explained to the receptionist that I was stranded, low on fuel and described the vehicle’s problem. Furthermore, I explained that I was en route to Texas to see my mother who had been placed in Hospice. Despite my circumstances, coupled with being loyal to the brand as we own to other new Jeep products, the receptionist advised me that they could schedule me for an appointment in May. That’s right May. Suffice it to say that when all hope was lost, I turned to a nearby diesel garage. Although the mechanic was unable to assist me, he recommended me to the Helms Motor Co. I called and spoke to Todd in the Service Department. Todd assured me that I had enough fuel to drive to his location and not to worry as he was confident that they could diagnose and repair the vehicle. When I arrived, Todd asked Keith to help me. Within minutes, my Gladiator was on the lift, the rear wheel was off and the inner plastic wheel well liner was removed exposing the problem. It seems that the section that connects the fuel filler pipe to the gas tank had come loose. The problem was immediately repaired and covered under the factory warranty. At a time where customer service seems to be nonexistent, the Helms Moto Co. showed me that a customer service oriented dealership still exists. Clearly, Helms employs kind, considerate, family-oriented people that are willing to go that extra mile to help someone in need. As a car and motorcycle enthusiast, I highly recommend this dealership and it’s service department. Thank you to the Helms Motor Co; specifically Todd and Keith for getting me back on the road.

2022 Grand Cherokee Overland. Beautiful inside and out. Love the extras that the Overland package provide. Beats EPA milage estimates easily. ride comfort is very good, even in the rear seats.