Used 2022 Jeep Grand Cherokee for sale near Seabrook, MD

YK was exceptional from beginning to end. Never have I had such a great experience in a CAR DEALERSHIP. The over experience was Great! Amal was fantastic in finance and even the receptionist was great. I would recommend Lexus of Rockville to anyone looking for a great deal and great service. Thanks again YK.

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.

2022 Grand Cherokee Overland. Beautiful inside and out. Love the extras that the Overland package provide. Beats EPA milage estimates easily. ride comfort is very good, even in the rear seats.

Our experience with Germantown Fitzgerald was very Friendly understanding and thoroughness … We went there with specifics of car wanted salesman Mr Ernest Marshal bless his heart assist us made it happened We were pleased with his homely warm experience , explanation, and suggestions in choosing our used car We highly recommend Mr Ernest Marshal for your needs at Gtown Fitzgerald Also Manager Julius was awesome! Hopefully our used car will be a good choice to last longer We are happy Thank you !

This is third Jeep I have leased and best yet. Summit Reserve Trim is amazing. Great performance and many comfort features. Performance from the v8 Hemi is amazing.

Jacob was very helpful and answered all the questions we had. Overall he was very pleasant and definitely made the process easier!

Great,sport utility so far plan too keep it for a very long time.It's,the trailhawk trim the off road performance is amazing and get's great mileage.

Juan Hernandez was an incredibly transparent and helpful salesman. Although I experienced issues with the manager, Gian, on securing a price for my new vehicle, Juan was professional and ensured a quick and efficient purchase. He answered every question clearly and got us a great price. Also had an excellent experience with finance manager Alex Belhadi. He got us in and out of the finance office in about a half hour and didn't pressure us to order any additional packages. Very happy with my new vehicle and cannot recommend Juan and Alex highly enough!

Great customer service with Dominic, very informative about the whole process. Went out of his way to make sure we had our vehicle back in time even though the tire delivery was delayed. Thanks again!

Walked into their dealership on a Saturday morning, and two hours later I got the car I wanted at the price I expected. I also got a fair price on my trade in. Nick and his team made the buying experience very positive. Will return for future business.

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Purchased a pretty much trouble free Explorer from here and have only had it serviced there,car has been reliable.Took it for service and William Marshall was phenomenal from beginning to end,friendly,professional and kept me updated on everything,as I had a lot to do,he coordinated my ride home and pick up back to Koons Ford causing no interruptions to my day and what I needed to do. Dealership looked good from the road,clean,tidy, customer cars lined up and the longe for customers was fresh,comfortable and very clean.Service was flawless as was Customer Service.Well done and keep up the forward momentum!

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

Tey was very helpful. And did what he could to ensure I was beyond satisfied.

Overall a great experience, not a lot of the usual dealership back and forth hassle, I was in and out in under 3 hours as they were pretty straightforward on pricing. The salesperson was new but very pleasant. Overall a great job by the team at Ourisman!

Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.

This was an easy, straightforward buying experience. Billy Wilson, the Sales Consultant, was low pressure, and handled the negotiation and transaction very well — I recommend him. Dave also made the purchase and finance paperwork painless. Most important, I got a great deal on the car I purchased, and a very fair offer on the trade. Give these guys a try.

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

Ronnie Hughes had great customer service with me. She was taking that extra mile to try her best to get me in something comfortable. She pick me up from and drop me back home. And with her customer service she gave me a extremes visit. And I would inform more people to come to her because of the great work she did.