Used 2022 Jeep Grand Cherokee SUVs for sale near Manhasset, NY

I always had a good experience with the service dept but today I was being taken advantage of. My 2018 Jeep Compass has only 30,000 miles and I was told by the advisor that it needs overall service and price would be $800 . I showed him the schedule that I was emailed and it was like $250 so I told him to just give me my free maintenance service that I usually get. I even showed him the pdf email. Also I brought my car in at 7:30 am on the line and he said that it should be ready by 9:30 and will call me. He never called so I just called service at 1 and it is ready. Next time I come for service and an advisor takes advantage I will ask for the Manager. I have friends that are retired from sales and service dept and I asked them and they said the advisor definitely was taking advantage of me; that there is no way 30,000 miles needs all that.

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

2022 Grand Cherokee Overland. Beautiful inside and out. Love the extras that the Overland package provide. Beats EPA milage estimates easily. ride comfort is very good, even in the rear seats.

Such a great experience at this dealership, from the sales to service! Umar in the service department is a pleasure to work with and gets my car done in a timely manner!

This is third Jeep I have leased and best yet. Summit Reserve Trim is amazing. Great performance and many comfort features. Performance from the v8 Hemi is amazing.

Nick, John, Giuseppe, Tom, Raji, Cathie. There is no better team on Long Island. From start to finish, process was simple, transparent, and easy. Very stress free. The process and team were so good, that after picking up my car on Friday evening, I went back with the wife the following Friday to pick up hers as well! DO NOT waste your time going anywhere else! Thanks again for my Jeep Grand Cherokee 4xe Trailhawk and my wife’s Jeep Grand Cherokee 4xe Summit Reserve!

Great,sport utility so far plan too keep it for a very long time.It's,the trailhawk trim the off road performance is amazing and get's great mileage.

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

I recently purchased a car from C-Rich, and the service was exceptional. When I booked my appointment, they told me to be prepared to drive off with my dream vehicle, and they made it happen. The dealer was professional, knowledgeable, and made the entire process smooth and enjoyable. Educators, go get your dream car from C-Rich – you won’t be disappointed!

I am happy to announce that the dealership and I have finally called it a day. I worked with Martin. We discussed and settled on reasonable grounds. I am simply glad that the matter has been resolved, it’s over and now we can put this behind us.

Spoke to a New Salesmen name Mike, and my credit score was a little low however he asked me to come in and that He'll be able to assist me, He is Amazing and looking forward to see him soon

Great experience. Troy is my salesman and he is the best. Funny and fast . He has made this the best car buying experience ever.

Very happy with my experience purchasing a vehicle at Novak Motors. The showroom is beautiful and every car inside was clean. Everyone was great to deal with-no sleazy high pressure tactics. Felt like I paid a fair price for a vehicle in outstanding condition. Trade in price was ok-not great but ok. Worked with Greg in sales who was a pleasure to work with. Would definitely recommend this dealer.

Found the exact truck I was looking for called Security Dodge to make sure it was available and off I went to the easiest car buying experience I've ever had. Everyone I met at the dealer was extremely helpful and guided me into the seat of my new truck.Special thanks to Elvis my salesman,love my truck!

I think they were all fantastic, in the fantastic way they treated you stood out you couldn't help but notice, the only thing that was wrong was that the Jeep renegade was just so far away that I wouldn't be able to afford the fee to get it delivered to me

I visited this dealership yesterday and was introduced to Mr. Ray Torres. He was friendly, professional and courteous. He showed us what vehicles they had that we might be interested in. He later called us to tell us that he had a mini-van that just might be what we wanted. I visited the dealership today and purchased the mini-van. Thank you very much Ray

I am always apprehensive of car dealerships as I feel like shark bait however I have nothing but praise and satisfaction with this dealership. I purchased a preowned Jeep and the dealership made every effort to meet my budget. The transaction was fast, smooth and trouble free. I highly recommend this dealership.

Returned a lease and leased a new Jeep Wrangler with ease. The process was seamless. Would recommend this dealership for all your car needs.

The staff took the time to understand my specific needs and provided personalized advice without rushing me. I couldn’t ask for more

I came in to work with Service on a recall and they were able too get me in and out within 1 hour

Ahileen was extremely helpful today! Got me the vehicle I was looking for and I’m coming back for another. I recommend asking for her.

I was extremely satisfied with the service , I was able to walk away in less than 2 hours with my car . Ms David the sales person did great job , he is very professional. Everything went smooth. Thank you