Used 2022 Jeep Grand Cherokee SUVs for sale near New Canaan, CT

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

I have purchased two vehicles from this Dealership and in both cases it was an absolutely fantastic experience. I continue to be grateful for both vehicles they sold me, they both turned out to be great values.

2022 Grand Cherokee Overland. Beautiful inside and out. Love the extras that the Overland package provide. Beats EPA milage estimates easily. ride comfort is very good, even in the rear seats.

Thank you so much Justin for helping me with my new Audi q5! Very much appreciated

This is third Jeep I have leased and best yet. Summit Reserve Trim is amazing. Great performance and many comfort features. Performance from the v8 Hemi is amazing.

The entire staff treated me well and answered all of questions. Ezzy and Jose(mgr) are the best.

Great,sport utility so far plan too keep it for a very long time.It's,the trailhawk trim the off road performance is amazing and get's great mileage.

Our salesman, Ali, and other members of the staff were all knowledgeable, helpful and professional. We are very happy with our new Grand Cherokee Limited.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

My experience at east hills was great , hopefully after my lease is done I can come back and trade it back in for another vehicle.

From the moment you are waiting to be seen, the outside person greet you with a smile and a good morning. Then you go inside to talk to your service advisor. In this case it was Sammy who took care of me with pleasantries, and knowledge,

Patric Lovell was the sales person.Based on my experience dealing with him was very pleasant.He’s a patient and caring sales person. I wish him a lot of success.

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

Very happy with my experience purchasing a vehicle at Novak Motors. The showroom is beautiful and every car inside was clean. Everyone was great to deal with-no sleazy high pressure tactics. Felt like I paid a fair price for a vehicle in outstanding condition. Trade in price was ok-not great but ok. Worked with Greg in sales who was a pleasure to work with. Would definitely recommend this dealer.

I called on Sunday and spoke to Neil. He was very knowledgeable. I made an appointment for the next day. When I arrived the salesman that Neil had me meet was Jay Marine. I have been to many dealerships and I know now what to look out for. The beauty of working with Jay is he was up front and honest. Jay had to leave and Brandon took over giving us continued great courteous service. Brandon had the car prepared and ready to go. He was thorough in his explains the car features and ready to go. His personality again like Neil and Jay was as it should be when purchasing a large ticket item— just plain and simple and they all delivered what I wanted. I purchased a Dodge Ram that is a real nice car all around. Neil had already picked the perfect truck for me after our discussion. I could not be more happy with the courteous treatment I received. They are fair and honest. The finance person, Sean, showed me the different ratings the banks had given for me. One was an A rating the other was a 3 not sure about what that meant but I have been to dealerships that would never show me the different ratings. The finance person was no gimmicks nor any surprises I have seen elsewhere. I would strongly recommend if you are going to purchase a car that you go to Smithaven Jeep, Dodge dealership located in Smithtown. I will be purchasing another truck soon and I will return because of the decent treatment I received. Thank you all for being so knowledgeable and trustworthy!

Was shopping for a truck and went to several larger dealerships who all were playing games. A friend recommended Novak. The showroom was super clean as so was the vehicle I was looking at. My salesman was upfront and not pushy at all. What you see is what you get . They gave a fair deal on my trade and I was in and out in a couple of hours. I will definitely be coming back when shopping for a car for my son.

Wonderful time working with their staff! They were friendly, kind, and outgoing! Purchased me new Jeep Gladiator with them and I can't wait to work with them again!

Thank you Julien M. for being informative and straightforward. Overall, good experience and great end result. Happy with my SUV purchase and I'll be back.

Great staff, good prices, Greg (salesmen) was amazing, and Jim got me best rate possible even though he didnt have to he kept trying and got me a nice low rate. Now I hope and pray my 2014 Nissan Murano can last me as long as my Toyota highlander did (14 years) before it was totaled while parked. Will look to do business in future with Daddaro Dealer

Re: Mark Setaro Good Morning, I just want to thank you for the enjoyable encounter we had with you yesterday. I know car buying is usually an exasperating experience but that was not the case. I was very satisfied with your professionalism and your efforts to make this a pleasant event. You were very knowledgeable about your vehicles and took the time to explain their features. You were very helpful and located the exact car we wanted in a very short time. We had 2 issues when we came in, turning in our leased Jeep and getting a fair price. You handled both to our complete satisfaction. I live about 2 miles from another Jeep dealership but chose to be a repeat customer, based on how we were treated the last time we were new car shopping. I will certainly come back when I am ready to purchase again and will not hesitate to tell people where we purchased our Jeep and who we bought it from. Sincerely, Ken and Judy W.

The only reason I’m giving 5 stars it’s because of the service rep Chelsea. That young lady was pure class. Very professional from the moment I walked in. Absolutely a pleasure to deal with her. Over the past year I’ve been used to being ignored by the service reps. Saying good morning just to get an acknowledgment. But some people find being on their cell phone and texting is more important than responding to a good morning. You literally have to ask people for help even though there’s customer in front of you. Finally on this trip as soon as I walked in I was greeted by Chelsea. I was very impressed with her professionalism. She was very polite and patient. She did search on the computer and sold me a package. Other Than the big guy outside who takes picture of the cars coming in, Chelsea is the absolute most professional service advisor I have ever dealt with in that dealership. Excellent service. I really felt welcomed on that day.