Used 2022 Jeep Grand Cherokee SUVs for sale near North Laurel, MD

Great staff! Very informative, respectful, kind and courteous. I would definitely recommend this dealership! Loved it!

2022 Grand Cherokee Overland. Beautiful inside and out. Love the extras that the Overland package provide. Beats EPA milage estimates easily. ride comfort is very good, even in the rear seats.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

This is third Jeep I have leased and best yet. Summit Reserve Trim is amazing. Great performance and many comfort features. Performance from the v8 Hemi is amazing.

A Big Thanks to our sales person Sara Spillman and Sales manager Mr. Charles Wicks at Heritag Volkswagen in Parkville, MD for their outstanding skills and professional abilities. On August 10, 2024, they made it possible for my son to purchase a 2024 Volkswagen Jetta SE right off the show room floor. This wonderful experience made me realize other dealerships focus more on making a big sale instead of trying to meet or satisfy their customer. Sara and Charles, your dedication, friendly and caring approach made our time spent pleasurable and I'll definitely recommend the both of you to my family and friends. 🫠💯

Great,sport utility so far plan too keep it for a very long time.It's,the trailhawk trim the off road performance is amazing and get's great mileage.

Great customer satisfaction. Catered to our needs and requirements in buying new vehicle as we wanted.

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Our experience with Germantown Fitzgerald was very Friendly understanding and thoroughness … We went there with specifics of car wanted salesman Mr Ernest Marshal bless his heart assist us made it happened We were pleased with his homely warm experience , explanation, and suggestions in choosing our used car We highly recommend Mr Ernest Marshal for your needs at Gtown Fitzgerald Also Manager Julius was awesome! Hopefully our used car will be a good choice to last longer We are happy Thank you !

Very professional staff, They handle the process very well. The staff did the best they could to speed up the process.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

Schedule an oil change on Tuesday they said I can come the next day. When I got there they said it was a a 2 to 3 hour wait and it was. They kept me informed throughout the whole time. They sent pictures and a video and before you know it the car was ready. They had complimentary chips and drinks just in case you felt hungry. And I like to think corporate for the coupons that was a major plus. Thanks.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Great service Vitaliy is great, very helpful and personable. Highly recommend facility is comfortable and clean. All staff in the sales and service departments are friendly and knowledgeable.

Found the car we wanted. The transaction was clean and simple. Nice to deal with.

I am glad I purchased my 2015 GMC Yukon SLT from Len Stoler Chyrsler Dodge Jeep! I originally wanted a Chevy Tahoe, but just as I was able to sign her away, there she was, my dream truck! The family fell in love with her just like I did when I first saw her. Our salesman, Blair Ruckman was fantastic and a genuine professional throughout the entire buying experience. The communication between us and his team, ensured my needs were met, without any issues. I definitely will be back for all my service needs and to purchase my family's next vehicle. Thank you Blair and the rest of the Len Stoler team!

Responded very quickly and was always there when I needed to talk or have a question, gave me good deal

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Never any issues, almost the best service. Everyone is always nice and respectful. Thank you.

Process was straightforward, quick and with great courtesy. I'm definitely taking my grand Cherokee for service in the future, there.

One of best experiences I've had buying a car. Very professional, yet easy going transaction.