Used 2024 Jeep Grand Cherokee for sale near Fairwood, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

This is my 2nd Jeep Grand Cherokee (previous one was a 2016), and I absolutely love it. Gives a very smooth ride. The vehicle feels very sturdy and solid, which to me is another plus. Disappointed that it didn't come with a cargo cover though!

A very pleasant experience from the time I drove into the service entrance. It was my first time to have my car serviced there and they explained everything and showed me the options for where to wait until they finished. My only disappointment was they didn't use synthetic oil, which I thought was standard with them. It wasn't their mistake. It was mine. I will be sure to ask for it the next time it is seviced.

My husband and I love our Grand Jeep Cherokee we purchased from Chrysler, Dodge, Jeep of Winter Haven. We love everything about this vehicle. Matt is our Salesman, and he did everything he could to get us in a Jeep we would like. I highly recommend this company.

Every car purchase should be this easy. From internet search to phone call to negotiate deal and flying me to pick up vehicle was seamless Recognition to the Arlington staff who I encountered should be commended with a special recognition to MK to putting it all together. Stay safe and Be well all. CBuf....

Second lease on a Grand Cherokee. Different than my 2021 in many ways. The all wheel drive makes the steering more sensitive. Tricky parking brake and much smaller layout of gauges in dash. No Sirius satilitte radio. Seats are harder. Overall better than the 2021.

Gracias por todo Petra, segunda trocka compramos cobtigo, otra cez para la compañía y regresamos de nuevo! Eres siempre muy amable y patience, de verdad agradecemos mucho.

Fantastic customer service - very knowledgeable and organized - made purchasing a new vehicle seamless and efficient! This is our second BMW from this dealership and we can't recommend them enough.

Pascuale and Sang were nothing short of AMAZING and professional! Pascuale met me at the door upon my first visit at the dealership. His kind and honest spirit allowed me to feel comfortable enough to know, this is the dealership I wanted to use. Pascuale and Sang properly prepared me prior to my arrival to retrieve my custom 2025 GLE350 to ensure zero hiccups. I did not feel pressured at all - just relaxed. My vehicle turned out EXACTLY as ordered! Sang walked me through the basics of how to operate my vehicle and I was also pleasantly surprised with a follow up call the next day from Sang.

Steve was great! Very personable, knowledgeable and he made me laugh! I think it’s time you all made him a manager or at least give him a raise, and also refinance my civic so I can pay less! 🤪

Great team, everyone is and was friendly no one was aggressive and everyone was helpful especially the sales manager and Guyanese finance manager. Thank you for your help!

I came in to purchase a vehicle as a first time buyer. Ronnie was very helpful in assisting me because I was indecisive about that car I wanted. I love her recommendation and I will definitely recommend this place to others.

I wanted to take a moment to say "THANK YOU" to DARCARS Chrysler Jeep of Silver Spring Service Department but especially my (Service Advisor) Brian Paige and the mechanics they provided me and always with top-notch service. Brian has provided me the best possible service for years and it's willingness to do things the "right way", and in a manner that he keeps the consideration of his customers in mind. I am never disappointment with the service repairs that I have received. Brian goes the extra miles, provides outstanding customer service and just a trustworthy person. It is certainly a pleasure to do business when you feel as though the people you are conducting business are looking out for your vehicle and your best interest. I am never disappointed. Thanks!

When we got there for our appointment, the Jeep was ready in front of the showroom. Keith was very nice, and his manager Kambiz was also great. We decided to go with a certified Jeep . Saved money and got a longer warranty than a new car. Will buy again from them in 2 years. We hope

Excellent service and communication by advisor Scott Swihart. He took the time to answer my questions in detail.

Ronnie Hughes is one of the best sales woman at DARCARS in New Carrollton she takes the time to answer every question that I asked. I am in the process of saving more money so that I can come in purchase that 2017 Dodge Journey. I would highly recommend her to my family & friends. Ms. T. Smith

Just bought my new Ford Lighting from LIndsay Ford and had the best sales experience in 20 years working with Anthony B (super sales dude) and TIm T most chill car sales manager I have every worked with. They both knew the truck specs inside out, treated my whole family with respect and patience and made the whole buying experience fun. I will be buying some more vehicles in the future for my daughters and will definitely come back here. Also a big shout out to the often over looked but so important finance professional, Mounir, who made the paper work a breeze. You guys ROCK!