New and used 2025 Jeep Grand Cherokee Altitude for sale near Edgecliff Village, TX

AutoNation CDJR North Richland Hills performed an oil change and tire rotation and state inspection on my 2023 Ram 1500, July 25, 2025. The service reps all seem very professional. They offered me their shuttle service and had my truck done in about 2 1/2 hours. They did a great job! However, I noted that the tire rotation was not performed as per the manufacturer. All they did was move the fronts to the rear and the rears to the front. In accordance with the 2023 Ram 1500 owners manual the rear tires should have been crossed when bringing them to the front. The other noted issue I thought was huge safety issue, especially driving at night, was that for some reason the mechanic had turned my headlight switch to the off position. Turning that switch to the off position cancels every automatic function for your dash lights and center cluster (infotainment). By selecting the off position, ALL the dash and center infotainment lights go to FULL bright making it almost impossible to see anything outside the truck, especially with the 12 inch screen. It also prevents your steering wheel lights from coming on and prevents the high beams from functioning. I didn't know they had done this as I headed to work at 5 in the morning last Monday. I had pulled off the road twice on the way to work to try to troubleshoot the issue. It was useless because I couldn't see with the lights glaring in my eyes. I'm not sure why they had to mess with the headlight switch, but the least they could do is put the switch back where they found it. Would I recommend them to a friend, yes, BUT I'd warn them to verify their settings before needing them. And probably take it someplace else who knows how to rotate tires.

I was feeling very overwhelmed and Randall was not only very knowledgeable of his products but was very helpful and kind. His friendly personality helped put me at ease regarding the work that I was needing done.

Service Rep was very accommodating since I arrived 30 minutes before my appointment. The appointment process was easy as well. Recommended.

The dealership was very nice and my salesman, Mark Lusk was very knowledge on my used Ford Escape and showed me how to set my contacts and explained some of the features of the car. I was very impressed at easy the process was.

Thank you very much melvin collazo for the great attention and service as I always feel as a family, highly recommended and thanks classic dodge of arlington

Jose the Sales Manager listened to what I wanted and found the vehicle at another dealership and brought it over. Briana in Sales showed me all the features and explained how everything works. She even helped me get the app set up on my phone. David in Finance was so friendly and made the process easy. I have told all my friends how nice everybody was to me and this was really a no-stress day. I love them. I wish I could buy a new vehicle every year so I can go back over and over.

Ask for Marcus Buster!!! Best salesperson in the DFW area. He will definitely work hard to get you in the right vehicle. Great selection and great customer service.

The repairs were made quickly and they even offered a free shuttle back home! The facility was very clean and everyone was very helpful. The communication on my repairs was great.

Honest and very fair with the outcome and findings. I wasn't pressured into anything that was not needed. I was very pleased with the service.

While I was a little overwhelmed in the beginning as my 2022 jeep needed a part that was on backorder. The staff at Roger Williams was able to put things into perspective and me at ease. Although it took a while for the part to be received, the jeep was repaired earlier than expected. I will not hesitate to use them as my go to shop.