New and used 2025 Jeep Grand Cherokee Laredo for sale near Addison, IL

Service was great. They got me right in. They were able to do an oil change as well as rotate the tires. I didn't have to wait long.

Perfect experience. Eddie and Patricia were wonderful. Got exactly what we wanted without hassle or pressure. The vehicle was exactly as described. We'd go back for sure.

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

The River Front service team took care of me straight away with the express oil change. I was also informed that a recall update was required for my vehicle.

Overall wonderful experience! Rob did a great job assisting me on my search for my very first Jeep wrangler. He made sure that I found exactly what I was looking for and did a fantastic job working with me and explaining all of the features of the car. Rob and Vinnie made for a great experience and smooth process on my first purchase I could not be happier!

As always Jennifer is so helpful and friendly. Keeps me posted on time frame. This was routine oil change.Service manager Mike J. is great to work with

I’ve called different places for jeep information but this place actually truly helped me a lot, he explained everything to me and broke everything down for me considering I don’t know much about cars. Definitely looking forward to coming in with David and potentially buying my first car!!!

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

We originally intended on purchasing a Volkswagen Tiguan at a different dealership, and were mistreated and left. Our second option was to buy a Jeep Wrangler. Three people I had spoken with recommended that I have to visit a Salesman by the name of Hamzeh at Bettenhausen Jeep. On Wednesday, my Wife and I went in, and he introduced himself and asked what we were looking for, and explained the different trims. Right off the bat he found a few options for us. Called for someone to get it from their second location, and we waited until it came. We knew we were bound to find a Wrangler to fall in love with, because they have so many in stock, and that they have one for just about anyone. We drove it, and fell in love. Originally, I won’t lie, we were put off by the price at first, and had to sleep on it. We went home feeling great with our interaction there and knew that was the car we had wanted to take home. The next day on Thursday, I called Hamzeh and told him there was a different Wrangler with the exact same specs, just a darker color that we had wanted to see. An hour and half later we stopped by and they had the Jeeps side by side. We picked a color and went inside. We weren’t even planning on purchasing that soon, and we ended up with the paperwork and signing away all in less than 24 hours. He’s a family man, all around kind of guy, and selfless. Thoroughly explained everything, made sure we were comfortable, and honestly he was a great salesman. The best part is he took care of all of the paper work and financing. There was no sleazy finance manager to go to! We stayed with him from beginning to end and I loved that process more than anything. They owe us a second key, and he’s the one following up with me on it, not even the other way around!. He’s proactive about it, whereas for me, I’m patient not in a rush. We will definitely be returning customers. He definitely has earned our business and future business. If you want an honest person, who is a family guy, all around a great guy, go to him! We are happy Jeep Wrangler owners and we cannot wait to add all of the accessories to it! Thank you to the Bettenhausen team and Hamzeh!

Buying my 2022 Durango was the most pleasant car purchase I ever had. From start to finish they were "Johnny on the Spot". If you need a car, go here>>>>>. Mike Borawski and Dustin Pittman are truly Real gentlemen who were helpful, experienced salespeople you could ask for. Thank you!

Jesse was very helpful and was great at following up with me while I was away on a business trip. He made sure everything was done by the time I came back.

Best Group of Guys Ovidio very professional Excellent environment good selection easy and very hospitable

They were upfront, honest and helpful. I also liked that a sales manager did come to the desk of the sales person I worked with to negotiate the price of the vehicle. When dealers do that, it is overwhelming to the customer and seems overboard pushy.

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

Good customer service, especially from Anthony Pascante, who was the one who helped me and was very kind to me.😊

Castle of Naperville was great. CJ my salesman knew his stuff it was almost like a day in an adult playground. Sales and finance department was so easy to work with. I highly recommend this dealership.

I bought a 2020 Kia soul from this dealership’s. Took my time to fine the right vehicle . And was never pressured to buy something I did no wanted . After two month had a problem with van and they fix it no charge . I would definitely recommend this dealership.