New and used 2025 Jeep Grand Cherokee Laredo for sale near Franklin Park, IL

Jhovanny was a super nice and easy to work with. The service and parts department are also very nice and pleasant to do business with. I have nothing to say bad about this dealership

No better pricing and customer service anywhere around!! Staff was very helpful, facility was clean, and large selection of cars in stock. I would recommend to anyone I know.

Purchased a truck from Lucas, great kid, fair price and relatively smooth process. All other staff were friendly and attentive to our needs. Some minor issues with the vehicle-so far service department is on it-we will see if issue gets resolved.

Taking a 12-year-old CTS Sport Wagon to a Cadilllac dealership for service tends to make one brace oneself for the onslaught of potential sales pitch that naturally occurs when an older model comes in for service and the dealership is in the business of selling brand new ones. To my pleasant surprise the approach was quite the opposite and Terry, along with members of the sales staff, all seemed genuinely happy to provide service work without the sales pitch. The work was completed quickly and the car remains the reliable and fun-to-drive car that has been a testament to the make's time-honored claim as "Standard of the World". Even when I mentioned that a new Cadillac might be in the cards someday, the staff was happy to know they were helping keep one of the most iconic models that Cadillac has produced in recent years on the road. Thank you, Terry and the staff who worked diligently to get my car repaired and back to me well within the time frame that had been promised.

Best car buying experience of my life... I've purchased over a dozen new vehicles and, while almost none were truly bad experiences, all pale in comparison to this one. Working with Shawn Ware and Randy Dugan was the easiest and most pleasant car buying process I've ever been through. I sent an inquiry via the website and got an immediate response from Shawn. Asked him for a few pictures and he texted them to me quickly. Sent him details about my trade-in vehicle and got a fair trade-in value from him very quickly and without any haggling. Asked for an actual deal sheet and he emailed me one within minutes (if you've never bought a car remotely getting an actual deal sheet sent to you is usually nearly impossible). I've used both Vroom and Carvana in the past and while I would be willing to use Carvana again I'd rather just call Shawn; it was a simpler and more pleasant experience. Once I was ready to do the deal Randy called to go over the specifics on the financials and, for the first time ever in my experience talking to finance managers, didn't try to do the hard sell on the extended warranties. He told me he had a couple of options and asked (yes asked!) if I wanted to know about them. Got him in touch with the loan officer at the credit union I used for the loan and he took it from there. To top it all off they delivered my new truck and picked up my trade-in for free to my home 250 miles away from their dealership. Total time from asking for some pictures to truck sitting in my driveway was less than 24 hours. Next time I'm in the Longview area I'll make a point to stop in and meet Shawn and Randy in person. Great experience all the way around.

Dealing with Swanty was different. I've bought MANY cars/trucks and this late night experience was as you could imagine. Smooth is the best single word.

Worked with Matt Nortafanzo at the dealership and it was a the smoothest buying process at a dealership that we have experienced. Matt did everything in his power to make the sale happen and keep us in our price range!

Amazing new management! The store seemed to feel alive after all the service work I got here.. It always seems quiet but the new staff really knew how to make people smile! A+ to Faisal the GM and his staff Luke Buck.

The sales team and managers were fantastic. They went the extra mile to give me the car and financing I wanted. Everyone was friendly and courteous. I’ve never liked going to car dealerships in the past and have had some negative experiences. As a woman, being treated with respect goes a very long way. I love my new car!

Jay Watkins was our salesman and he was great. We already knew what we wanted he had it all ready to go. Got us financed, which was easy and the finance guy was great too. Very good experience. Would highly recommend trying them out if your looking for a new or used auto.

We will continue to be repeat customers!! The sales staff helped me in every way find the perfect vehicle and under my budget!!

Very Prompt, Professional, and EASY TO DO BUSINESS WITH. Highly recommend to all my friends.

amber was vary helpful in setting up my servicing on my challenger, would give her a 10 but they only have 5.