New and used 2025 Jeep Grand Cherokee for sale near Auburn, GA

Josie was the best sales person. We are back again after suffering an accident. Super patient. Even though I explained my challenges she was super attentive and treated us with respect. We ard so happy to have meet her. We will be send her our family and friends.

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Josie is both our businesses sales person. We have purchased multiple work trucks from her so of course when we needed a family car we went back to the sales person we knew we could trust. Always a great buying experience made simple. Ask for Josie best buying experience every time.

The service and parts team here are amazing. They have great communication from start to finish! Same day diagnosis is amazing.

Josie muchísimas gracias por tu atención, recomendaciones y súper atenta en todo momento, también lo fueron con mi hija de 2 años que no es fácil superar inquieta, ademas todos súper amables con ella y al pendiente de darle un librito para colorear. Muchísimas gracias!!

La atención fue excelente desde la llegada hasta la salida. Buscan ls comodidad del cliente en todo momento, se ajustan a tu presupuesto y no quieren venderte algo que no necesitas. Absolutamente todas las personas interactuaron con mi hija (es muy dificil tener a un bebe de 2 años todo un dia en un lugar de esos). Especialmente a JOSIE quien nos atendió en español fue muy atenta en todo momento. Muchas gracias.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

Hands down the best car purchase experience I’ve ever had. A no pressure process and top-notch customer service! They really went above and beyond to make sure I was satisfied and taken care of.

Very helpful and an overall good experience. I would recommend them and would use them in the future.

Thanks to ALL OF YOU, I GOT THE CAR I WANTED, and I could not be happier...Thanks again for making it happen for me!!! DEARCI and MAGDALENA!!!!BOTH of you were GREAT!!!!

We have bought more than 10 cars from Troncalli, and have ALWAYS had an outstanding experience. This place is like family to us, and they even treat each other as well as they did of us. With our last purchase, our sales guy had an emergency another stepped right in for him, allowing us to take delivery quickly. THANK YOU to Trevor, James, BILL, and of course Clifford. This is a top notch dealership and I appreciate them tremendously.

Went in with price and vehicle in mind and the dealership was willing to negotiate to get me into the vehicle we wanted. Would recommend Benni to anyone. Great service.

Service was quick. Always friendly and courteous when checking and out. Nice to see the same person. Great and quick. Thank you, greatly appreciate the promptness.