New and used 2025 Jeep Grand Cherokee for sale near Dacula, GA

Tyler did an excellent job at showing is the Grand Wagoneer and helping us decide which model and place a custom order. He kept us informed on every status update from Jeep during the manufacturing and delivery process. His whole team from test driving to vehicle delivere were friendly and top notch.

Stephen and the managers were very helpful to me and my family. We drove 2 hours and caught them right before closing and were given the upmost attention.

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

Came into Rick Case dodge because my husband inquired about a vehicle he saw online . When we had an appointment with Tee . She greeted us with a big smile and asked us how she can help. We told her about the vehicle we saw online, she informed us that vehicle was sold last night . She ensured us that she was going to do everything to help us out and she did just that! If you’re in the market for a vehicle please ask for Tee .

I had an excellent experience working with Heather at the dealership. Her communication was exceptional from start to finish. She kept me informed every step of the way, answered all my questions promptly, and made the entire process smooth and stress-free. I really appreciated her professionalism and attention to detail. Highly recommend working with Heather if you?re looking for outstanding service!?

Excellent job on an express oil change and four tire rotation for my Jeep Wrangler. Very comfortable facilities and service was very quick. Highly recommended.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

We have bought more than 10 cars from Troncalli, and have ALWAYS had an outstanding experience. This place is like family to us, and they even treat each other as well as they did of us. With our last purchase, our sales guy had an emergency another stepped right in for him, allowing us to take delivery quickly. THANK YOU to Trevor, James, BILL, and of course Clifford. This is a top notch dealership and I appreciate them tremendously.

Shelton greeted us as we approached the building. He was a pleasure to work with. He walked me through the process of buying a car to fit my needs and my pocketbook. He was calm, polite, informative, reassuring and a great sense of humor which was very much appreciated, when you are nervous purchasing a car. I am happy with my purchase and Shelton made it a very good experience. Thank you. Karen B

Hands down the best car purchase experience I’ve ever had. A no pressure process and top-notch customer service! They really went above and beyond to make sure I was satisfied and taken care of.

Boris was very helpful. He spent a lot of time making sure we got the right Pacifica for our needs.

I brought my car in for an oil change. The gentleman that I dealt with was professional, courteous and very friendly. I would not hesitate to return.

The few minutes that I spent with the dealership was very good and it would be better if I could see them in person and look over their inventory I know that they have a vehicle that will fill my needs

The Rick Hendricks team was the best! They made a great deal possible for our family, we are happy to be a Jeep family! Colin Harper and Tee Jones were amazing and extremely knowledgeable! They have won a new loyal customer in us.

My experience with this dealership went well. I had to wait a while to receive my floor mats but the salesman and dealership were very professional.

Went in with price and vehicle in mind and the dealership was willing to negotiate to get me into the vehicle we wanted. Would recommend Benni to anyone. Great service.