New and used 2025 Jeep Grand Cherokee for sale near Druid Hills, GA

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

I had an excellent experience working with Heather at the dealership. Her communication was exceptional from start to finish. She kept me informed every step of the way, answered all my questions promptly, and made the entire process smooth and stress-free. I really appreciated her professionalism and attention to detail. Highly recommend working with Heather if you?re looking for outstanding service!?

Boris was very helpful. He spent a lot of time making sure we got the right Pacifica for our needs.

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

The Rick Hendricks team was the best! They made a great deal possible for our family, we are happy to be a Jeep family! Colin Harper and Tee Jones were amazing and extremely knowledgeable! They have won a new loyal customer in us.

Shelton greeted us as we approached the building. He was a pleasure to work with. He walked me through the process of buying a car to fit my needs and my pocketbook. He was calm, polite, informative, reassuring and a great sense of humor which was very much appreciated, when you are nervous purchasing a car. I am happy with my purchase and Shelton made it a very good experience. Thank you. Karen B

Nichole and Angel knocked it out the park!!!! Best experience I?ve ever had out of 50-60 car purchases in my day . Easy , fast, efficient and I?m happy!!!

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

Hands down the best car purchase experience I’ve ever had. A no pressure process and top-notch customer service! They really went above and beyond to make sure I was satisfied and taken care of.

Very helpful and an overall good experience. I would recommend them and would use them in the future.

Team was professional and service was quick. I had an oil change and one week later, my oil light came back on. I recommend they make sure the oil light is reset before customers leave.

Daniel Duncan in sales and David Rodriguez the sales manager and John Goodman in finance made it about the smoothest buying experience I?ve ever had

Recently went looking for a new Chrysler Pacifica and decided to go back to the dealership I last bought from. I had purchased a 2017 Pacifica Ltd. that was certified pre owned and had enjoyed it the whole time I owned it. Decided to look into a new Pacifica Ltd as well as their Plug in Hybrid, decided to go with the Pacifica Ltd with a tow package. The salesman was very professional and helped with all my questions and concerns. The van came in silver same as my previous one and the technology was a big step up. Jose Rivera was my salesman and he very helpful through the whole process and was not high pressure at all. He gave me all the information and let me make my decision on the van. I purchased the van 1/6/3034 and so far am very happy with it. I would recommend Jose to anyone looking to buy a new vehicle. Thanks Jose!

Stephen and the managers were very helpful to me and my family. We drove 2 hours and caught them right before closing and were given the upmost attention.

We have bought more than 10 cars from Troncalli, and have ALWAYS had an outstanding experience. This place is like family to us, and they even treat each other as well as they did of us. With our last purchase, our sales guy had an emergency another stepped right in for him, allowing us to take delivery quickly. THANK YOU to Trevor, James, BILL, and of course Clifford. This is a top notch dealership and I appreciate them tremendously.

Every person we dealt with was over the top nice. Shelton worked with us from start to finish and I am so glad we shopped for our Toyota locally instead of in the Metro area. Local dealerships are just so much more appreciative of your business.

The few minutes that I spent with the dealership was very good and it would be better if I could see them in person and look over their inventory I know that they have a vehicle that will fill my needs

Even the service was good. The technician left trash from his snack in my vehicle. An didn't put back my battery cover under my passenger seat