New and used 2025 Jeep Grand Cherokee for sale near East Pasadena, CA

Alex and Juan from the Service department are amazing! My boyfriend dropped off his vehicle this past Saturday for an inspection. We returned later that evening for an update, and Alex let us know that their mechanic found an issue. Alex mentioned that it would take a few days to resolve, considering it was the weekend. During this time, Juan was already in the process of getting a rental started without being asked! Simply amazing! Alex has truly gone above and beyond to take care of us while our vehicle is being serviced. He has kept us updated the entire time, and we never had to worry or feel stressed through this process. We can't thank him enough for his patience, kindness, and phenomenal Customer Service. This location has a gem of an employee, and we hope that he is recognized! Thank you, Alex! And thank you, Juan! We look forward to working with you again.

Nice hellcat red eye jeep Chrysler ram good drive suspension engine and supercharger. Great exhaust 6 seconds on track and review 5 star safety rating

Javier Gonzales provided excellent customer service. Very professional and I will ask for him to be my service agent in the future.

Overall, customer service was good which to me is by far the most important. I only had one issue and that was after getting my oil changed the next day the cover on the oil pan was dragging possibly to due to not putting it back on right. I took it to them the very next day and they managed to take care of it no questions asked. I also managed to have my tires swapped out for all new tires , as they managed to give me a decent price on them including installation. Communication was definitely great and I appreciate their service. I would definitely recommend dependable dodge to anyone looking to buy a car.

Jay, was very professional and courteous he got me in and out really fast!! I would definitely recommend J Star Chrysler Dodge Jeep Ram. Thank you

A big thank you to the guys at J Star. From Jace helping us on the sales side to Chris in Finance. I would recommend J Star to anyone! Thank you.

I was working with Doug Hansen he was very help full and honest I really liked his patience we changed phone numbers he called me to tell me the price went down on the truck so I came back and bought the truck then Ronnie helped us close the deal great service from both I tell all thanks Jose salcedo

Al’s one of the best salesmen I’ve came across..His customer service is outstanding!! He will get you in whatever vehicle you want..Thanks again Al for getting me in a 2022 dodge challenger BRAND NEW💯

Cesar in service is a great asset. He makes sure you don't do unnecessary work and the work needed to stay safe. He has even answered my text on his day off to let me know if it was safe to drive my car to service versus having it towed given lights that had come on.

Jeff Azar made the process very easy and straight-forward. He did a great job and was very attentive. They gave us an excellent deal on the vehicle, plus the vehicle is very nice.

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

Juan and the team were very patient and nice it is the third time we purchase a care from this dealership we always go back here for service and their variety in cars

Carlos got me all the way right great qualities & superb customer service would definitely refer to family members

I had my car serviced at Dependable Dodge yesterday and it was a quick and friendly service. The car was done earlier than expected and they kept me updated on the progress all along. Their electronic interface is cutting edge. I received appointment reminders before my appointment, received a confirmation when I dropped the car off and then received a prompt notification when my car was ready. David, the service advisor, was great. I highly recommend having your car serviced at Dependable Dodge. It's a great dealership all around!

Anthony Rubio was great. No pressure sale, quick and easy and all of my questions were answered. Overall probably one of my most pleasant experiences at a car dealership.

I bought a Jeep Wrangler Willy from Glen E. Thomas last weekend. I had a great experience working with Samantha and Rafael. They were friendly and efficient in finding the right car for us. I highly recommend them.

Love them....always fix my Jeep with utmost care and expertise. Always follow through and check that all was done well.