New and used 2025 Jeep Grand Cherokee for sale near Highland Park, IL

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

Nice hellcat red eye jeep Chrysler ram good drive suspension engine and supercharger. Great exhaust 6 seconds on track and review 5 star safety rating

If you ever want a representative and dealer you can trust and will always be there, see Jared Nelson at Wikstrom of Barrington.

They were upfront, honest and helpful. I also liked that a sales manager did come to the desk of the sales person I worked with to negotiate the price of the vehicle. When dealers do that, it is overwhelming to the customer and seems overboard pushy.

Edgar Gonzalez has been the best Service Representative that I have ever experienced with this dealership. He is truly a professional at customer service, knowledgeable about the vehicles and warranties. He was awesome in the repair of my Ram truck. Thank you for hiring this gentlemen, a true professional!!

This has been one of the most pleasant experiences I’ve had at a dealership. I recently purchased a Lexus beautiful condition & price! Ask for Suzy Cervini she made everything possible & got me out of there in no time! Upfront service, personable staff and any problem I had they worked out and made a way to make me happy. I would give this place 10 stars if I could! 

Doug was as great as ever. Thanks again for everything you do for me and my family. You are a true professional and will be seeing you soon when my car needs further servicing.

Great experience JC really took the time to understand my needs and made everything feel easy and effortless. He really went above and beyond last time I purchased a vehicle was 14 yrs ago so I was extremely happy.

Great service and Juan Carlos is the best! Thank you so much! You make it easy 😊

I’ve done all my service for my jeep here and bought out my lease - Steve and Nick and Douglas are the best! I always enjoy coming to this dealership, everyone is so helpful and friendly and wonderful!

I’ve purchased several vehicles over the years, but this experience stood out above the rest. Mike K and Kelsey demonstrated professionalism from start to finish. They paid attention to every detail, ensured the vehicle was in excellent condition, and managed the paperwork seamlessly. My husband and I are looking forward to returning when it’s time for our next purchase.

Michael Kajdanowski, our Sales Professional, created an enjoyable and stress free experience during our selection and purchase of our new vehicle. His demeanor and vast knowledge set us immediately at ease. We were able to inspect different vehicles and options, comparing specifics and referring back to our extensive research. Once we finalized our decision, the purchase transaction was professionally presented, streamlined, and honest. Pricing and available discounts were clarified, in detail, including the rationale behind each line item. We visited two other Lincoln dealerships in the week prior to our visit to Wickstrom Auto Group. In addition, two days earlier we were prepared to drive to a third dealership after exchanging numerous e-mails which included a trade-in value and final price only to learn the vehicle sold while in the midst of determining an appointment time. We decided to visit Wickstrom Auto Group due to their inventory; their online inventory included a minimum of three vehicles that met our parameters, and we hoped the two hour drive was worth the probability of availability. It was a sound decision. Once on site, Michael offered and completed a search that combined all of the options we preferred from the targeted vehicles. He did indeed locate one, but we elected to purchase our original top selection. We were allowed time and privacy to discuss our decision, absent of any dread that often times can be associated with a dealership representative's interactions. We actually welcomed Michael's inquisitive nature as it benefited our experience. The open concept inside of the dealership was welcoming and completely unique to anything we have experienced prior. The conversations were relaxed and the capability of viewing documents on the wall screen created an all inclusive atmosphere. It always takes a team to complete a financial transaction of this multitude, and everyone involved was close by due to the showroom design format. The Finance Manager, Nick Gerling, was proficient and respectful. The transaction processed quickly and they completed all of the needed tasks with the information we provided. We did not have to place any calls to our insurance company or financial institution as everything was executed for us. It was unlike any other past dealership purchase. Michael continued to accomplish a few requests we had, and once we were officially the owners of the Nautilus he mentored us on the multitude of functions and operation of the vehicle. He assisted us in programming our preferences and his patient and fun personality never wavered throughout our orientation. We will forever remember the "taco holder". To spend hours driving to and from Barrington, Illinois to finalize a major investment would assumedly be an unpleasant necessity in order to obtain a goal. We actually left the dealership commenting how fortunate we were the first three dealership inquiries failed. To further add to our positive interactions, the communication in the following days has been stellar. We would like to offer our congratulations to the entire team that makes Wickstrom who they are, and our gratitude to Michael for introducing himself to us.

Exceptional experience from the time of inquiry. The Jeep I had originally inquired about through an online query sold that same day. Immediately, Jared started helping find alternative cars that met our needs which involved contacting other dealerships to find a match for us. Within two days, THE JEEP for us had been found! He had a giant red bow put on it for the grand reveal to my daughter which was priceless. The customer service from everyone in the dealership was phenomenal- everyone was attentive to our questions, the purchasing process was quick and painless, and there were frequent communications. I will definitely purchase future cars from Wickstrom.

I will say the Wickstrom dealership in Barrington provided my BEST CAR buying experience so far! Thanks to Alex Lopez and his professionalism helping us through the entire process, making it easy/seamless to purchase the 2025 Ford Explorer ST. He walked us around the vehicle explaining it entirely and making us comfortable. We really appreciated his follow up process throughout and recommend if you are shopping for a vehicle.....go to WICKSTROM and see Alex Lopez. Thank you, Beth H.

Nothing much to say just talk to Sam.Very Profesional sales person highly recommend him, he didn't push me to run through hoops just showed results am greatful thank u Sam

I had a great experience car shopping at CDJR. Brian even threw in two free oil changes and details when we closed and made a deal. Looking forward to receiving the title to my new car.

As always Jennifer is so helpful and friendly. Keeps me posted on time frame. This was routine oil change.Service manager Mike J. is great to work with

Went for a scheduled oil change. Waited about 1 hour, which is pretty normal. Was treated with respectful & courteous service from the service adviser. Have been going to this dealership for a long time. I would recommend them for your service needs.