New and used 2025 Jeep Grand Cherokee for sale near Pine Lake, GA

Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

The services on my car were detailed and transparent. The speed of service was solid. The work was done professionally too. Service Department treats me very well too, very friendly group of folks!

Notes on the multi point stated my vehicle needed a lot of service, but none were explained. The receipt mentioned the rear differential but also not explained.

Avery was my service advisor he was great and very knowledgeable and a very nice person all around

We have bought more than 10 cars from Troncalli, and have ALWAYS had an outstanding experience. This place is like family to us, and they even treat each other as well as they did of us. With our last purchase, our sales guy had an emergency another stepped right in for him, allowing us to take delivery quickly. THANK YOU to Trevor, James, BILL, and of course Clifford. This is a top notch dealership and I appreciate them tremendously.

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

Amazing experience every single time! I wouldn’t trust my Jeep with anyone else! Jonathan is incredible at helping me keep my Jeep in tip top shape!

Awesome dealership excellent service great salesmanship did vehicle search online was exactly as what was listed.

The few minutes that I spent with the dealership was very good and it would be better if I could see them in person and look over their inventory I know that they have a vehicle that will fill my needs

Had a jeep that just shut off one day would not crank anymore ticket to the dealership Jason Kummer, camp us up-to-date on all the repairs and everything wrong gave us prices before they proceeded great experience dealing with the parts and service department

Shelton greeted us as we approached the building. He was a pleasure to work with. He walked me through the process of buying a car to fit my needs and my pocketbook. He was calm, polite, informative, reassuring and a great sense of humor which was very much appreciated, when you are nervous purchasing a car. I am happy with my purchase and Shelton made it a very good experience. Thank you. Karen B

Team was professional and service was quick. I had an oil change and one week later, my oil light came back on. I recommend they make sure the oil light is reset before customers leave.