New and used 2025 Jeep Grand Cherokee SUVs for sale near Island Lake, IL

Fast and friendly. I always feel welcome and respected as a customer. Getting service at Palmen’s never seems like a chore. Keep it up!

A+++ dealership, A+++ guys! Great to work with, very easy process! Will use them again!!

Edgar Gonzalez has been the best Service Representative that I have ever experienced with this dealership. He is truly a professional at customer service, knowledgeable about the vehicles and warranties. He was awesome in the repair of my Ram truck. Thank you for hiring this gentlemen, a true professional!!

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

We were a little nervous about making a 3 hr road trip to look at a Grand Cherokee but, they were one of the few places that had what we were looking for. Which is unfortunatly the reality today. We spoke with Nathan from the interenet who got us all the information we needed and more. Upon arrival James was our salesman. Truely nice guy who explained things about the vehicle and was wonderful about answering our questions. The whole process was smooth. James kept us informed and things moving along. Everyone we encountered from sales manager, to finance, to store manager were very nice and gracious. The only thing that we did not care for is that when a car is sold the music is CRANKED and COW BELLS are rang. but the killer was the horns from the vehicles within the show room were honked right where we were sitting. I get that your creating a vibe but, come on. Its just one little thing that otherwise was a great experience. Thanks so much James!

Rob and Rae were incredibly helpful in getting me my first car. They listened to what I needed, explained everything clearly, and made the whole process smooth, stress-free, and efficient. They are incredible, I highly recommend working with them!

I had a great experience car shopping at CDJR. Brian even threw in two free oil changes and details when we closed and made a deal. Looking forward to receiving the title to my new car.

Marc Keenan was my salesman and he was the best guy I ever met bought a lot of vehicles in my life and he was the best guy by far

This dealership is extremely helpful, willing to work with their customers, and friendly! I had a great experience working with customer service reps who understood what I was looking for!

Enjoyed the experience and knowledge of our salesman. Highly recommend this dealership Very clean place. Everyone was very friendly beautiful weather. A great day to buy a car

I got a super great deal and service and they delivered the car to my house the next because I wasn't able to bring it home that day. I highly recommend this dealership

They were upfront, honest and helpful. I also liked that a sales manager did come to the desk of the sales person I worked with to negotiate the price of the vehicle. When dealers do that, it is overwhelming to the customer and seems overboard pushy.

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

Gabe Crump was very help full today at the lot. We drove into the lot and with in seconds of looking around Gabe was able to show us some cars that suited my interests. While doing so we were able to take a look at all the cars on the lot and find the right one for me. With just a couple test drives and signatures later I was walking off the lot with the registration to my new car. Thanks for all the great help Gabe and to everyone else at rays for the great first experience

Appreciate that your service mgrs are personal in how they great and give attention to all that come. There was one service scenario I'm still processing in my head but I don't feel hesitant with sharing these thoughts right now

Always top shelf service from the sales dept to the service team. I wish I could purchase another vehicle from these guys. Sunnyside is a unique dealership from a by gone era of classic customer first Service.

Good job by Laura while I waited and coffee was provided an I watched the news on tv and caught with the latest news for the day

Great pleasurable transaction. Sales man Rod was great as the rest of staff was also. Everything went smooth no problems and am more than happy with the car.

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!