All the service/warranty needs and dealer installed options that I have had on my 17 Ram 2500 I never had a problem with my experience at Hayes of Baldwin. Nathaniel and the Service Manager have always treated me right while being professional, respectful and honest with me. They both take the time to listen and understand the concerns that I have with my truck.
Love my Jeep
by Travey from Shinnston, WV
January 4, 2019
I love my 2018 Jeep! Its loaded with all the bells ans whistles! I love the heated seats and steering wheel! It has tons of room! Fits our needs perfectly!
Great customer service! Always able to get an appointment to have my Jeep or Dodge serviced. They always let us know if they see anything that could possibly be a problem later on that we don???t know about. We won???t take are autos any where else. Mackenzie always has a smile and greets us when we come in.
So there I was on the phone with a dealer telling me it would be 3 wks to get this recall issue fixed on my 2018 Charger. When I decided to look for another dealer I found Banks Crossing and gave them a call. When I spoke with John on the phone he said he could get me taken care of in just a few days! My experience today was awsome with John and JB. Not ONLY did they get me in sooner but in and out in less than an hour. Thanks for stepping above and beyond to make sure the customer is taken care of! I will surely be back and recommend family and friends here!
Most luxurious vehicle I ever owned
by Spacemonkey404 from Atlanta, GA
January 10, 2019
I bought my Jeep new at the dealership.
It has been the most comfortable ride with so much power.
My wife and I have both enjoyed driving it over long distances to visit family.
It has met all of our needs that we expected.
Very professional did not waste my time like most dealerships. Keeping you there all day. Being self employed my time is very valuable to me!
Jeep is the only way to go !
by Jeepgurl07 from Edmonton, Alberta Canada
January 23, 2019
I love my 2018 Jeep SRT !
The best vehicle I have ever owned. I love the fact that in the summer, it's sporty and the horsepower is so much fun....and in the winter, I know that I will be safe on the snowy, icy roads with the great drive system and snow mode. Would never drive anything else :)
This car now has 106,000 miles, still going strong, burns and leaks no oil, everything works, looks excellent, for $18,000.00. All things considered a very sharp ride and an excellent deal. Who can complain.
Dennis the salesman was great. The whole staff was excellent. Very easy to work with. Liked so well bought a second vehicle from them. Two within 3 months.
3rd One I’ve Owned - Happier Than Ever!
by HappyJoe! from Foxboro, MA
January 21, 2019
I am very pleased with my Limited 4X4! I have a few suggestions for improving the driver experience, but the handful of issues don’t negate my overall satisfaction. The solid performance and overall quality feel outweigh the awkward gadget snares. I’m looking forward to getting a V8 next time, like my 1st Grand Cherokee years ago! Can’t wait!
Bought a car from Ola he was very knowledgeable of the car. Finance Manager was great in working the numbers. Will definitely come back again. Great experience.
I had a 2014 and this is my second one
by Stupidwally from MN
January 20, 2019
Limited trim pack.
I love these. I fly around in snow and it’s quite comfortable and maneuverability is ideal for city living.
I’m in Minneapolis.
Auto start with butt warmers is indispensable.
I’m an outside sales guy. I drive 25,000 miles a year.
330 hp never lets me down.
Thank you to Mr. Griffin Huntsinger for making my sons first time buying experience a great one. He's still smiling ear to ear. Great customer service, knowledgeable, and friendly. We were in and out in a little over a hour. Great dealership, wonderful salesman. Excellent customer service.Highly recommended! You Rock!
Best vehicle in snow I have ever owned.
by Billz716 from Buffalo, New York
January 28, 2019
Ride quality is second to none. Best vehicle I have ever owned. Take it from someone who has owned full sized pick up trucks. The auto 4wd works flawlessly. Gas mileage is good for an SUV. V6 is peppy and more than enough power for the vehicle. In snow storms I choose the Jeep over my Pickup.
Had a great experience with the sales help, Jody and Ashley. The business manager made the experience feel effortless. Although I did most of the negotiating on line and I could have gotten more for my trade, I felt that the deal went as i planned.
Jeep Girl very pleased
by Jeep Girl - Virginia from Roanoke, VA
January 25, 2019
This car is the best SUV I’ve owned; comfortable seating for long trips, plenty of storage and great leg room for all. Just enough power to have some fun, but not be a gas hog. Can’t wait to play in some snow!
ryank you Jonathan. Great sales experience. Also the sales manager was great to work with. Also working with Ruban was great as well. He explained the financing completely. Also he got me me a great rate.
by waldo from star,id
January 23, 2019
Drove home-smooth ride-did not have time to ck. controls till home two hours drive getting dark outside.Very well detailed inside and outside.Jeep grand cherokee is a great vehicle
Bryan did excellent job of explaining the problem with my
by Robert 72 # from DealerRater.com
October 25, 2018
4.8 (771 reviews)
Vehicle got the problem resolve and reviewed the entire bill with me. I was very pleased with quality of work and getting back a clean truck
by John from Lenexa
January 23, 2019
Best mid-size SUV with total package and competitive price. Best overall look inside and out. Decent gas mileage, great performance with V-6. Go anywhere. Ride on highway a little rougher but a reasonable give for the off-road performance.
Had a 10:30 AM apt for oil change and recall notice (software) was told they had a rental car available, asked why I needed a rental for oil change appt. was told customary. Was picked up and taken to enterprise only to be told I needed to pay a deposit for car and either buy rental insurance or use my own Insurance. Major turn off! Called 2 hrs after I dropped vehicle off to be told it could be tomorrow before it???s ready. Called 5 hours after I dropped it off and was told it was done. I returned to dealership only to find cashier didn???t have paperwork, service advisor said he put in basket. 20 mins later my paperwork was found and we left.
6th Grand Cherokee's we have owned. Great suv.
by Ed Jeep fan from Nixa Mo
January 14, 2019
We look at other makes and come back to Jeep. Has a nice ride, dependable, lots of safety features. Quick response when needed. Great in all kinds of weather.
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.