Best customer service all the way around.. From buying my vehicle to getting my vehicle serviced

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Dia was a great salesman!! He was so friendly and helpful! We had a very good jeep buying experience!

Limited trim with Luxury Tech II package so it well equipped with all I wanted. Got a great deal on it too. So cannot be happier. The V6 naturally aspirated engine that makes about 300Hp, very good torque of about 260, spacious and very good interior and exterior design with a reasonable price, make this beauty a very good competitor to luxury SUVs in its class like X5 or GLE. The difference is that you pay a way too less and you'll get a way too more with your money. Plus yoi can keep the car since it last for sure longer than all those luxury brands. Just to mention here, I swiched from a bimmer to Grand Cherokee and I am very happy of my choice.

Alan Williams was an amazing salesman. Very patient, very professional, very helpful and well versed in knowledge of the car

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

Took my Titan in for an oil change and to be checked over before our trip to Florida. Great communication and super fast service. John and Ronney are very knowledgeable technicians and have always treated me right.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

We came to Fletcher dodge to look at a used Nissan altama and came home with a 2017 journey.our salesperson Dia Althari was great ,and made the whole experience easy and fun.thank you Dia for all your help.would definitely buy another car or suv from Fletcher dodge again.

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

Jon Moore at Bayird has always been good to me. I’ve bought all my vehicles there and if I’ve ever had a problem he has made sure it was taken care of. I wouldn’t go anywhere else!!

The turning radius is the best for the size of this suv. The brakes are quick to respond. The 4x4 is a must. The only downside is that they aren't all standard with a trailer hitch. Love the sunroof, the all leather interior.

GREAT STAFF! GOOD SELECTION OF VEHICLES TOO! I had a very good experience there buying my new Charger I would recommend going there to everyone they are honest

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Dia Althari was our salesmen couldn't ask for a better person he was so friendly and went out of his way to help us get what we wanted. Thanks to him and fletcher dodge of Jonesboro you are the best.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

James Calloway is the best salesman I have dealt with in my car buying experience. He worked with me to get the deal I needed and was honest about what he could do the entire time. I felt that he gave his best effort to show behind the curtain the entire experience.

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Buying a car is a big investment and can be quite stressful, but John Benson at Central Buick/GMC in Jonesboro worked hard to help us find the right vehicle to fit our needs and then made the purchasing process easy and stress free. No high pressure sales, and that's the way we like it!

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.