Ron was our salesperson. He was amazing and went above and beyond to make sure we were happy with our purchase. He kept in contact without being annoying. I highly recommend to seek him out when you're shopping.
Best SUV I've owned
by Broncojay from Dayton
December 19, 2018
With the Hemi performance is amazing. Fuel economy is more than I expected especially on the highway. Driving is comfortable and exciting. Drive from Ohio to California the first week. From snow to sunshine the trip was better than I could imagine. Extremely comfortable and handled everything I put it through. Can't wait for the next road trip.
We had a bit of a rocky start with service at Lithia. We showed up to view and drive a Jeep and talked to 3 sales people before we connected with Dakota. Dakota has a very calm and patient demeanor and matched our personalities perfectly. He quickly helped us identify where the Jeep was and ultimately helped set up a time to test drive. Dakota always promptly responded to our texts/calls and made himself available when we needed him. He was knowledgeable about the vehicles and was extremely professional and patient through the purchase process. I wish I had an option to rate Dakota specifically through this portal, but I would highly recommend you request Dakota if/when you're interested in any vehicles at this dealership. I will be calling Dakota for my next vehicle purchase as well.
50k miles zero problems. luxury style are great
by Lovemyjeepgc from Yuba city ca
January 7, 2019
The longer we own it the more we love it. it gets good mpg its very quiet luxurious well put together and we feel save driving it.a very solidly made car.
We had a great experience. All of the staff that we encountered (sales, finance, services & parts) were professional, friendly, and service oriented. They were happy to answer all my questions about buying, driving, and maintaining an electric car. I was so relaxed, I suppose I forgot to do the normal due diligence for buying a used car. But in retrospect, I don???t mind at all. We got a wonderful certified preowned vehicle with a great warranty.
New Jeep Owner
by Jeeplover from Evanston, IL
December 30, 2018
Just purchased my Jeep and love it! Never owed an SUV and can feel the benefits of this great Jeep! Feel safe and enjoy the smooth drive.
Tim George, the sales representative was amazing. This was the best buying experience I have had. Tim listened well and delivered great service. The process was completed on the telephone and in the dealership. Our total time to complete it all including the thorough review of this car's systems was a short three hours. Very impressive!
Best Buy I’ve got
by Sean from Syracuse
January 12, 2019
Roomy and many options. Good power for a six cylinder. Great sound system and I like the styling. Not bad on gas considering it is large SUV.
Jeep Grand Cherokees are the perfect combination of luxury and utility. You can take them to nice events, or on camping trips and never feel like you have the wrong vehicle. It sports the nicest interior features and has plenty of room for a family who has a lot of stuff.
Everyone is always courteous and friendly. Waiting area is spacious and clean. Price for service was good and a coupon helped. WIFI is a plus.
2017 Jeep GC TrailHawk 5.7L
by Kris from Chicago, IL
December 26, 2018
Love this vehicle, I refuse to purchase anything else. I enjoy this vehicle due to its off road capabilities, options, and Hemi power. This is the first Trailhawk variant I've experienced and I'm absolutely loving it.
Court, Lacey, Trevor (Smith ?) and Kim were very helpful and nice. A special thank you goes out to Court as we asked him a zillion questions and he went above and beyond the normal call of duty to help (put up) with us (and among other things) crunch numbers for different scenarios and "what - ifs". Car buying isn't on my "fun" list but they made it so much less stressful. Thank you all for all your help and for making good.
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
Isabel was a delight to work with: patient and straightforward. She was attentive and responsive throughout my decision making process and worked to help me understand and begin to use all of the technology. I was also treated fairly (and quickly) at the offer and closing.
Most luxurious vehicle I ever owned
by Spacemonkey404 from Atlanta, GA
January 10, 2019
I bought my Jeep new at the dealership.
It has been the most comfortable ride with so much power.
My wife and I have both enjoyed driving it over long distances to visit family.
It has met all of our needs that we expected.
Very very nice salesperson Norm Norman Prasad very knowledgeable very easy to work with help me immensely in terms of understanding how to use my apps for a new car I would recommend it highly to anyone6
The Grand Cherokee is a fun sporty SUV!
by TGreen from Bellbrook, OH
December 18, 2018
This car met all my needs and was a great family hauler for my wife and two kids. We were even able to fit our two large dogs. It’s been a great vehicle!
The water pump on my 6.7 L diesel went out and threw the serpentine belt. I was towed in after dealer hours. I contacted service manager and he said the water pump was a recall item. They fixed it the first day it was there and I was notified it was ready to go. Excellent service and they saved me a pile of money finding the recall notice. Awesome! Thank you Mike! Cheers, Dr. Gerry Bedore
Very smooth ride and very comfortable
by GodFearringWarrior from Snead’s ferry NC
November 20, 2018
Runs and drives great, just want a Chevy Silverado. So I’m moving forward. Is reliable and will get the job done. Never been smoked in
These guys went above and beyond to fix my Jeep recall and communicate with me during the entire process. Really appreciate the service and help.
Very happy so far
by Doc Hoy from Chesapeake, VA
January 3, 2019
I had an 07 Acura MDX. Bought it new and was very hesitant about the car from the day I brought it home. Long tenure with the car did not improve my opinion but my wife liked it so we kept it. She finally realized that the car never did what we expected so in Dec 2018 we moved to an excellent condition 2013 Grand Cherokee Overland. Car has 100 k on it.
My reaction is that it is a heck of a lot more car than the MDX. Of course, it is bigger. More powerful. I think the interior will hold up a good bit better than the Acura. By the time the MDX had 5 years and 80k miles on it the seat upholstery was already wearing. I do not note that on the Jeep.
Two tone interior is attractive as is the exterior with white pinstripe. Car appears to have been well cared for. There is a pretty nasty scuff on one of the wheels. One minor scratch on one of the doors and one on the front bumper cover. These may actually compound out.
Keyless start feature is nice although there are a few times when I could not get the engine to catch. It just kept cranking but failed to catch. Might could use a tune up.
It seems like there should be some kind of a plastic plug that could be inserted in the key fob socket. Something that says “Engine Start” which one might press (with the key inside the car). It would dress up the dashboard a good bit.
I am anxious to learn about all of the other stuff the car will do. But right now, I am pretty darned impressed. And now, my wife thinks I am a genius at buying cars.
by Patricia Goodale from Cottage Grove, Oregon 97424
January 8, 2018
A very pleasant experience in my search for another vehicle. The salesman was most informative and generously afforded me different options for vehicles available. Ability to work with me if financing the vehicle would be an option; or if I was considering paying cash. A delightful endeavor in searching for the right Chevrolet Impala, one of my favorite vehicles.
A champ. An engine that will never fail!
by MrBeerz from Kalamazoo, MI
December 6, 2018
These were built to be durable and take a beating. They hold their value like no other brand. You can drive it for 5 years and sell it for almost what you paid for it, but why would you want to sell a chanp?
Most beautiful, reliable, and easy to drive car I'
by DylanLang from Mount Vernon, Ohio
August 10, 2018
This car has never left me stranded whether that be in the middle of the road or down in some mud. The v8 engine sounds and runs perfectly, occupied by a Flowmaster exhaust system.
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