Used Jeep Grand Cherokee for sale in Federal Way, WA

Very good customer service with little to no pressure. Fair prices and easy to work with. Dimitri was exceptionally helpful and had everything ready for us when we arrived.

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

We appreciate the care and attention that we receive when we visit the service department at Auburn Chevrolet, for any of Our vehicles' repairs. Making time for vehicle maintenance can be challenging, though Cindy always makes the process as easy as possible and with a smile too! Thanks everyone for making it a good atmosphere of positivity, and also a great experience all around.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

I've been to many other dealers, this place was definitely above them. Andrew was very kind and patient with me and my family. He gave us honest opinions and a great deal. Thank you, I recommend this place.

No bulbs for heater control knobs LED have to change whole heater control system to get new lights that they shortly went out why not just put bulbs in there. But no they Saturday and LED bulbs . Problem with seatbelts Frayed through like they were cut. After a while you’ll have to push the red button on the seatbelt connector to get it to seat. Passenger side keeps dinging if somebody says they’re with a seatbelt on? Spare tire under Jeep you have to take the spare tire down if you want to spray and clean up there and if you don’t it will rust I used to get under the car wash and it still wouldn’t get up on top of the spare tire. water pump failed at 140,000 miles. Control arms were out another front linkage. Flush lug nuts if they break in Half the cost about $150 to get them chiseled out take them off and put regular Chrome Lugnuts on them .!!!!!!!!!!!!!!!!!

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

special hard to find car , Tony provided all the information , make a deal make a trip fly in , got shuttle pickup to the dealership , test drive the car, exactly how tony explained to me , made a great deal on a great car .

I already owned this vehicle when I took it in for service. But. I love the vehicle. I haven't had any major problems with my Jeep Summit

Salesman TJ was friendly, helpful and listened to what we wanted in a truck. Sales Manager Danny was also helpful in getting us the deal we wanted. Very satisfied with this dealership and will use them again.

The Jeep exceeds all my expectations. Was looking for a luxury SUV the jeep goes way beyond. Beautiful design all the bells and whistles. Spacious feeling fron back all around.

I have purchase four cars from Craig Wilson and Gene Pankey. For an excellent and no pressure sales environment, go see Craig Wilson, he will take good care of you. He has ALWAYS taken good care of us!

Grand Cherokees are awesome everyday vehicles and even better for traveling for up to 3 with room for luggage! The only suggestion I can make is less trim lines of the Grand! I have the Overland HA version!

I hate the back-and-forth of buying a car. There is none of that at Carmax. Prices are not negotiable but since you know how much a particular car is, you can shop around. I found the car I wanted was priced right compared to KBB and other listings with private and dealer sales. After I decided to purchase the car, I was out of there within 1 hour.

I love so much Jeep cars and they are reliable and heavy duty, my concern is about lights I offen replace them, oil cooling system, shocks and water circulation. Other that this is a number 1 car. I love it.

I worked with Mr. Dom and he was fabulous! I told him I don’t do any bartering just get to the point and that he did. I went home thought about the deal next day. I went back up there and we boarded for one minute and he made it happen when I drove out of there in my, 2018 Cadillac XT five that was in excellent condition inside and out. I could not have wished for a better outcome. The reps and the dealers are experts. Fabulous to deal with.

Metro Ford in Miami has great service advisors, Service Department was outstanding with my vehicle especially Josh great service. I would definitely come back. Thank you Metro Ford

I highly recommend checking out Hertz for their selection, service and ease of process! Gianni was a pleasure, he had the car all ready for us to test drive when we arrived, and Linda made the paperwork a delight. Average time of visit (3 hour total), warranty pricing competitive. They welcomed our BECU pre-approval. We'll be back when it's time to replace our 2nd car. Thank you!

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

the process went very smooth for my first time buying maria was a huge help and they were able to get into my new vehicle highly recommend this place.

This car is everything I anticipated it to be and more. It has the appearance, style, comfort, design, performance and reliability that checks all the boxes.

They sold the car i was interested in buying after I take long but they directed me to another car with a good deal now i like my new car much compared to the one they sold.keep up good work Victoria.

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

Best experience ever buying a Vehicle of course we could’ve done it with out kolbe help. He was very helpful, patient, honest and a straight to the point. This guy is the best thank you so much kolbe..

I bought my 2011 Overland used in 2018 with 136K. I've owned a '90 Comanche, 92 Cherokee, and 98 Grand Cherokee along with several other vehicles since the 80s. The only 'regret' is that my Jeep has the V6, not the V8. My next Jeep will have a V8, though I doubt I will upgrade to the Trackhawk, maybe an SRT. I did have to replace the oil cooler housing as it cracked and started leaking antifreeze, and the oil pressure sensor failed twice. I have almost 200K on it now. I've taken a few ~4500 mile road trips and at speeds up to 110mph, mileage averaged 22 mpg on each of those road trips. I get about 14 on average due to driving in town with a lead foot. I don't baby any vehicle I own when it comes to getting from point A to point B. Light turns green, I go. I've already been scanning traffic, so I don't have to scan AFTER the light turns green as many drivers evidently do, I'm already situationally aware. Translation: jack rabbit starts are the norm, not the exception. I was a bit wary of the 3.6l, having owned 4.0l Jeeps up until this one. I 'wasted' money on an extended warranty as I wasn't sure how well this Jeep would hold up, what with the quadra-lift and all the other bells and whistles, especially with 136K already on it.

This Jeep is very responsive. plenty of room in the hatch with or without the seats down. The seats are comfortable and the moon roof is wonderful .

Once again Brenda has made our experience painless and pleasurable. Our company will continue to do business with Ford because of their outstanding staff and their can do attitude. Brenda is an outstanding addition to the team!!

Daniel gave me and my family excellent service from start to finish. Needed to get my Q7 serviced and Daniel made sure the process went as planned, everything was smooth and most importantly he communicated with us well. You want people like him in this service industry or any position interacting with customers. Very professional and accommodating.

Evan Biddle, Service Advisor handled my 2-year service with knowledge, professionalism and made sure the car was ready at my appointed time.

This vehicle met all of my needs. Excellent handling in the snow with the Snow setting. It’s a great car to drive in the summer as well. Dual sunroof and cooled seats.

The nicest used car I have purchased so far. Nice riding and very comfortable. Looking forward to the heated seats and heated steering wheel this winter

Big Thanks to Truck Town and their Miracle Worker Angela, she did what she said she would do and was very friendly, knowledgeable, and worked hard to give us the best deal and the best vehicle for our needs and budget. This is a dealership like no other, the sales staff were all very friendly and welcoming. I also wanted to give Mark the Finance Manager and a big thank you for personally calling the few Credit Unions to give us the best interest rate. Again there is no other dealership like this........ They fight for you to give you the best deal and the best rate.. You are the best and I will only send friends, family, and anyone in the market Angela. If your reading this review go see Truck Towns Miracle- Angela Durbin, she is exceptional!

Love the vehicle Very clean and well-maintained excellent history Love the air suspension the jeep Overland Grand Cherokee is a great vehicle Would recommend this vehicle to anyone

Sales people were friendly, especially the man from NY, and the sales guy, I bought a Honda Odyssey from them the next day I took it right into the dealer for an inspection, all the fluids needed to be changed, that's something i think they should have done before putting it on the lot, but other than that the van seems fine so far

When I first got this car it had a lot of brake problems but I do recommend this car it really fun for road trips and other fun things!!