Used Jeep Grand Cherokee for sale near Johnson City, TN

My wife recently had her 2019 Highlander serviced at Johnson City Toyota. The facilities are nice and they did a good job on the 15,000 mile service. She had a small issue with the cost and Brandon, the service manager, stepped up and did the right thing without even a bit of arm twisting. It's so nice to deal with people who see the big picture and want to earn long term, repeat business rather than quibble over nickels and dimes and turn customers off. Thank you Brandon and staff.

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

Got the job done we love our new vehicles very nice helpful friendly A nice dealership will tell every one rick new what he was doing

The 2019 Grand Cherokee Limited was the Jeep I had my eye on for a while. I've owned a 2012 Laredo X, and a 2018 Limited Anniversary/Heritage Edition. I was specifically looking for Limited trim without the 20" rims, although, I love the look of the Altitude versions, I just didn't really care/want to deal with less side-wall, nicer-looking rims. I avoided the Overland and Trailhawk because of the air-suspension. Overall the interior is fine, it's comfortable and familiar for me, since I've owned them before, but that's also the only issue/complaint I would have. The interior is updated from the 2012, however, basically it's a very light update, U-Connect, Gauges, Shifter, and possibly a few other items here and there. But essentially, the dashboard is the same dashboard I've seen since 2012. While owning the previous (2) I never experienced any mechanical issues that left me stranded. One had a weird issue with blowing lights in the tailgate, but it would just randomly decide to burn out, replace one it would blow another. No other major issues. The 2019 leather on the steering wheel feels smooth and buttery like they always have. The suspension feels great, still solid and tight. Brakes are strong and grippy, pedal feel is nice and firm. So far I'm super satisfied with this Jeep, I got the perfect combination of all the features I wanted, Memory Seats, Sunroof, power trunk, heated-seats and wheel. Not sure if I'd be willing to sell this one and get a newer model, but, I'd possibly get another WK2.

it was a wonderful experience asi shopped i wasn't hounded about anything as i shopped

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

Great service and continued follow up! Fair price and trade in price. Fast and thorough service and flow up! Love my SUV ! Thank you Chris and Zach!

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

David Minor did a great job helping us highly recommend him and friendship ford dealership

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

My salesperson was Lee Gragg. He was excellent . He went over everything with me and told me to come back any time I had a question. He was patient with me. I could not have asked for a better salesperson. He is a major asset to Toyota of Kingsport.

I purchased it used in 2022, it had 76k and now has 96 in 2025. It's 4wd with the 5.7 Hemi in the Overland trim. It hasn't given me any trouble.

I've been driving for 43 years now and have owned an array of different vehicles, however I've never been financially fortunate to purchase a luxury model - until now! I was looking for a mid size vehicle that would check many boxes for my snowy Michigan commutes, along with distant travel comfort to and from my cabin and some towing capacity. I have only had this for roughly 1500 miles and wow.. My first impression was luxury. So many base options included in a mid sized and mid priced SUV that pleasantly surprised me. Secondly was the ride quality. Both smooth and quiet and handling. I've read other reviews discussing power inadequacy, but not at all. Plenty of passing and get tup to speed power. Next was the snow. I have Michelin defender tires and wow - what have I been missing? The snow 4x4 duaratac features combined with these tires make this a beast in the snow, slush and rain. It definitely gives me a much more safety reassurance while driving in these conditions. I have not tried the towing yet and have not had any "reliable" issues to report, but we are very fortunate with our pick and one very capable snow commuter.

Easiest and fastest deal I have ever done with a dealer. We test drove and from that point on, everyone got involved and had us in and out within 30 to 45 minutes. Contracts were signed right in there office from our credit union and we were on our way. No payments until after Christmas was a huge score! Thanks guys for all of your help and we love our truck!

Bought one for my son for college. Had 108K, now as 190K. Can't complaint. Safe, reliable and very comfortable. Did have to replace the oil cooler assembly, but that's a given on a 3.6. Other than that, tires, brake pads, the usual. It's been a winner.

Gateway Ford is a great place to buy a car new or used. Staff is super friendly and helpful. At no time did I feel pressured to purchase something I didn't want.

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

Scott was very knowledgeable and friendly. The buying experience was truly enjoyable. I had a lot of questions about the operation of the car and scott answered all.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Adam went above and beyond to make our service visit exceptional! We definitely have our new Service Advisor. We sure wished the dealership had the popcorn and fountain drinks like they used to.

The turning radius is the best for the size of this suv. The brakes are quick to respond. The 4x4 is a must. The only downside is that they aren't all standard with a trailer hitch. Love the sunroof, the all leather interior.

Mike Smith at CarMax was awesome very easy to deal with, very friendly, not pushy. He went out of his way to help us. I would recommend him to everyone needing to purchase a good used car.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Without doubt, the best buying experience in recent memory. After the recent flood and loosing 3 of our very vital work trucks I was disappointed in the available vehicles from dealers I called. We went to Friendship Ford and were immediately treated with the kindness needed in a time of crisis. Donald showed us vehicles, great inventory, and pros and cons of all. We were able to come home knowing we have 3 trucks, these are very vital to our Christmas Tree harvest coming soon. I appreciate all the kindness and look forward to future visits with them. May God richly bless the people there and the dealership.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Rick Leonard and Justin were awesome and went above and beyond to make my purchase just right for my family. They looked at my car within a day and had it out fixed and running like it should. They even reassured me that everything was ok and answered every concern I had. My first loan fell through, but they made it right by getting me in a car that was comparable to what I had. They worked with me to make sure that I was happy. Thanks for going above and beyond to make me happy.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Great bunch of kids - well, to me they are young. However - GA lost my title, then Nashville lost it so I still don't have a permanent car tag. That's been a harassment but I don't think it's on Car Max. I think some state workers are using COVID as an excuse to slack off.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

One of the best vehicles I have ever owned! Dependable, lots of features, stylish, fun to drive on and off road. A vehicle you can enjoy and be proud of!

I already owned this vehicle when I took it in for service. But. I love the vehicle. I haven't had any major problems with my Jeep Summit

Great Dealership ! Friendly and informative staff . Easy process for the purchase of our vehicle. Will definitely consider my next vehicle purchase through Friendship Ford.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Joe Whitaker did a very good job with our purchase of a GMC red Denali.

I bought my Jeep Grand Cherokee limited in 2018 I love jeeps this is my 3rd one it is now 2022 the only problems I have really encountered with the car are mostly run of the mill the water pump went out which is normal and I had a starter go out which is also a normal for a vehicle with a 100,000 plus miles The only problem I had that kind of sucked was the transmission speed sensor when out when me and my girlfriend were on vacation in Michigan The car will go into safe mode which only allows you to go about 27 miles an hour, I would caution anybody that would be buying one for Winter driving that these cars drive so nice in the Winter that you can get overconfident and drive too fast because they handle excellent in the snow My basic philosophy is drive it like it's only 2 wheel drive One other issue I have recently had is that I have a check engine light on I read the code on it and it says that a temperature in variance was detected I am thinking about getting a different car as the different car as this car has now 201,000 miles on it I may get another Jeep I'm not sure I'm looking the other sensor that has triggered is electronic throttle control the car is not behaving funny it's not overheating so I'm not really going to worry about it

cant even begin to remember how may cars we purchased from these great guys. over a dozen at least. last night we purchased another a month after our last. nathan in sales and johnathan in finance worked yet another fantastic deal for us. would never consider dealing with anyone else.

This vehicle met all of my needs. Excellent handling in the snow with the Snow setting. It’s a great car to drive in the summer as well. Dual sunroof and cooled seats.