Used Jeep Grand Cherokee for sale in Lancaster, OH

Knowledgeable and worked with me to get me in a vehicle of my choice

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

Had my 2020 chevy truck serviced and was in and out service was great Service Manager Preston was very friendly And so was the rest of the staff

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

We found a vehicle online and visited the dealership to check it out. The salesperson was very helpful and allowed us to negotiate a fair price on the trade-in and car in which we were interested. One hint though: if you use the online method make sure you read the fine print on the price listed.

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Yes, incredible. It is not often I experience something incredible. I did at Don Wood CDJR. In fact, my fist experience in October was such a positive experience I was motivated to purchase a second car from them a few months later. For me, customer service is the support you offer your customers before, during and after they buy. BEFORE: Their website is easy to maneuver and up to date with inventory. This is a little lol because I didn't find what I wanted in their inventory and decided to make a custom order from them. DURING: While at the dealership everyone I encountered made my time there an easy and enjoyable experience. I'd describe them as professional and knowledgeable. Good listeners. AFTER: Many companies forget you, not the peeps at Don Wood. The followup care and support continued in a way that made me an absolute believer that their culture in wanting a happy customer is truly far reaching and genuine. They reached out to me just to make sure I didn't have any post purchase questions about the car or they many options I ordered with my new vehicle. I have not had dealings with their Service Department, however, I did pass a couple technicians in the halls etc. Each one made eye contact with me and each one said "hello". Unhappy or disgruntled associates do not do this. In summary, Yes Yes and YES - I drove from New Albany to buy my 2 vehicles here. My first was a Jeep in November and today a RAM 1500 diesel. With my highest recommendation I say YES I give Don Wood CDJR my gratitude and thanks. I am huge fan of their product. IMO their product isn't the cars and trucks they represent/sell, it is the humanity with which they do business and the genuine person to person interaction. It is meaningful. It has been a pleasure to share this recommendation. - JM

I've owned many cars and also been through a lot of leases.After financing a 2015 Jeep Grand Cherokee, I figured i needed a safety technology upgrade and leased a 2018 JGC High Altitude. I fell IN LOVE with this car. I normally trade or sell a car within 2 years, but i couldn't see myself giving it up. I ended up buying my lease out and haven't regretted it for a SECOND. It's a gorgeous car, reliable, and comfortable with every bell and whistle except auto pilot.

Buying process was simple quick and efficient. Jeremy worked with me to find a car that fit my needs. Was never pushy, or overbearing. I appreciate all the help!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

In search of a used car because I was trading in my old one. Catrice Hill was my salesperson and she was AMAZING!! So nice, professional, down-to-earth and most of all worked with me to get the payment I could afford and had a minimal down payment. The first car we test drove was a 2012 Ford Edge and it was really nice, liked it alot but payment wasn't quite what I could work with. Catrice told me she'd call me/text me the next day if she found anything for me. She did just that! She texted AND called and when I went back to the dealership to test drive the next car. It was just what we wanted! We ended up getting a newer car, 2016 Kia Sorento, with less mileage than the Edge with a payment I could afford. It was just overall a terrific experience. Nate, the finance Manager, was so warm and welcoming, we laughed and had a good time filling out the paperwork. Everyone there is super nice and helpful. Thank you Catrice and Nate for doing a fab job getting me and my family the care we needed and taking such great care of us!!!! :-)

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

This is a great place to buy a vehicle. No high pressure. Very easy going and extremely helpful. I would recommend anyone to go there!!!!!

I love so much Jeep cars and they are reliable and heavy duty, my concern is about lights I offen replace them, oil cooling system, shocks and water circulation. Other that this is a number 1 car. I love it.

Big S/O to Ryon and the whole Ricart team! I applied on line, was contacted within minutes. Set an appointment the following day. The entire process only took a couple hours. I love my new Escape! I will be telling everybody to shop Ricart ❤️

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Staff were courteous and helpful. Car was exactly what I was looking for and price was right. One star taken away because only one key was supplied. Did not find out about this until I had given the dealer my cashier's check. Cost me $150 to get a second key made, effectively raising the price of the car. I will definitely ask about that before buying any used car in future.

I bought my used 2017 limited around christmas of 2022. Its now may of 23 and i cannot believe how much i like this thing. Always been a ford truck guy but for a great all arounder....this jeep cannot be beat. I got the 3.6L V6, has alot more giddy up then you would expect, tows my 4200lb trailer with ease, and in my daily driving i average around 22mpg. Snow/off road performance is excellent...its not a 78 Bronco but for a modern SUV its very capable. 10inches of slushy snow riding on street tires it ate it up and asked for more. Its comfortable, drives good, and ive put 7000mi on since december with not so much as a hiccup. Reccommend to anyone looking for an SUV.

I contacted the dealership online about a Used Tundra. I received a response from Eman very quickly. After a few emails and phone calls we were able to reach a deal. Eman was very professional and was timely in his response! One could not ask for a better buying experience! The dealership was top notch. Shout out to AJ as well he was very nice and straight forward! I appreciate that very much!

We bought this car for our daughter. Elvis could not have been any better. He was so patient with us and I would recommend anyone looking for a vehicle to go see Elvis. He was a rock star. I was in the car business for 30 years and he exceeded our expectations of how we wanted to be treated. Five Star Dealership and sales person.

Great service advisors and plenty of space to work while waiting for repairs to be completed. Never a concern about overcharging. Have been there before and they spent 2 hrs diagnosing but no charge.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

I am a returning customer. I have had the pleasure of working with service advisor, Bill, he is and as usual, very informative and

We needed a car we could tow behind our RV, plus we also wanted it to be stylish, strong and tough, as well as comfortable. We wanted a car that both of us would enjoy driving on road trips as well as locally, and this one is great for us.

Clean hospitable great environment. Honest caring people. The price was good don’t think I could do it much cheaper. Was in and out in no time.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

The entire team made the buying and delivery process easy and seamless. Everyone was polite and respectful of my time and I would not hesitate to recommend Byers CJDR to anyone.

We are thrilled to be driving our brand new Jeep Grand Cherokee. It has all of the amenities that we were looking for. It is a perfect combination of safe and comfortable, and fun.

Fast and thorough! I always use their service department. Been a customer for over 20 years. No one does a better job than Byers Service Department!

The Jeep exceeds all my expectations. Was looking for a luxury SUV the jeep goes way beyond. Beautiful design all the bells and whistles. Spacious feeling fron back all around.

After having my 2008 Dodge Journey serviced and finding major problems with the ABO system, I determined I was better off trading it in versers having it repaired. Service referred me to Jarod. He was very patient and understanding of my overall situation. I never knew buying a car could be so painless. I was very upfront about my expectations. He was honest and upfront about what he could and would deliver. This is very, very important to any car-buying customer! I have already referred family to ask for him in their next car buying "adventure". Jarod made my "ride" to my new/used car very smooth. Thanks!

Many thanks to Shelly at Herrnstein, providing a fantastic, smooth, and pleasant buying experience. Nothing was too much trouble for her, even my many questions and fickle testing of quite a few models.

This has been the most beautiful vehicle I have owned. It has been reliable and has meet all of my needs while looking great at the same time.

This Jeep is very responsive. plenty of room in the hatch with or without the seats down. The seats are comfortable and the moon roof is wonderful .

I HAVE BEEN A CUSTOMER AT THE NEWARK LOCATION SINCE 2005. I AM NOW ON MY THIRD BUICK FROM THERE AND THE SERVICE DEPARTMENT IS SIX STARS OUT OF FIVE. IF THEY WOULD CHARGE LESS I'D GIVE THEM A RATING OF 12. GREAT PERSONNEL IN THIS DEPARTMENT. ANDY H.

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.