Used Jeep Grand Cherokee for sale in Matthews, NC

On the way home from purchasing a used vehicle the check engine light came on. The dealership stood behind their product and made sure everything was taken care of.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Jay Levin very helpful and efficient. He was a pleasure to work with. This is my second purchase from this dealership. Staff is very accommodating.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

Jackie is great. Greeted me, told me approximate time it would take and she was right on.

The Jeep exceeds all my expectations. Was looking for a luxury SUV the jeep goes way beyond. Beautiful design all the bells and whistles. Spacious feeling fron back all around.

This is my second car (first was a 05 Ford Focus) bought the jeep as a back up because the ford was junk and didn’t realize how much of a up grade I got the best car so far I’ve had it since September and have had no issues brakes work amazing the only bad thing I would have to say is it sucks trying to drive in the rain

My experience was exceptional. I had a really great service in place for my vehicle needs when I first arrived on the facility. Everything was done really nice and I was met with my customer service in a timely manner and I honestly appreciate everything that you guys did for me for that service.

Metro Ford in Miami has great service advisors, Service Department was outstanding with my vehicle especially Josh great service. I would definitely come back. Thank you Metro Ford

Very satisfied with the service . Tom S was super helpful even offered to get me an Uber. Very happy with their service. Also Miguel when over and beyond to help me

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

Both Jay and John provided very professional, courteous, and friendly assistance in my quest for a used Toyota Tacoma. The challenge was to purchase a Tacoma in great condition, with the lowest miles on it that my limited budget could handle. They never tried to push me toward a certain vehicle and allowed me the time I needed to make the right choice for me even though I looked over five vehicles and test drove four of them. Thank you!

I enjoyed my 2004 jeep Cherokee.I purchase it 2009 I have worked done on it month ago .The normal wear and tear and I have it painted it look xxxx good with the black out tires and reams .when I get behind a car or truck on the highway intimidate it make them get the xxxx out my way.😁😂

Kandy is so kind and patience. She was very knowledgeable of the vehicles. She took the time to explain thing to me. She was not pushing. Love love her!!!!.

No bulbs for heater control knobs LED have to change whole heater control system to get new lights that they shortly went out why not just put bulbs in there. But no they Saturday and LED bulbs . Problem with seatbelts Frayed through like they were cut. After a while you’ll have to push the red button on the seatbelt connector to get it to seat. Passenger side keeps dinging if somebody says they’re with a seatbelt on? Spare tire under Jeep you have to take the spare tire down if you want to spray and clean up there and if you don’t it will rust I used to get under the car wash and it still wouldn’t get up on top of the spare tire. water pump failed at 140,000 miles. Control arms were out another front linkage. Flush lug nuts if they break in Half the cost about $150 to get them chiseled out take them off and put regular Chrome Lugnuts on them .!!!!!!!!!!!!!!!!!

Gerald Morrison is an excellent person to deal with. He listened to me about what was important to me. He knew the correct car for me before I did. He was not pushy and he did not rush me. Gerald allowed me to draw my own conclusion. Gerald wanted me buy the right car for me. Thus he asked many questions and answered all of my questions. I bought the right car for me, a Trackhawk!!! Zoom!! Zoom!!! Jason Johnson, the sales manager at Gastonia Dodge, was also easy to deal with. Again he was not pushy and he also wanted to make sure that I purchased the right car for my family and me. I would highly recommend Gerald Morrison and Gastonia Dodge. They care and listen.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Davis Farley and Tony in finance made this the easiest shopping experience ever. All who work here are amazing. The entire team thanked my son for his service, he is in basic at Ft Jackson and we pick him up next month.

Grand Cherokees are awesome everyday vehicles and even better for traveling for up to 3 with room for luggage! The only suggestion I can make is less trim lines of the Grand! I have the Overland HA version!

My wife and I were very pleased with the overall experience of purchasing a Certified Pre Owned vehicle. Excellent supply of CPO vehicles and a wonderful sales, finance, and management team. We traveled from Virginia to purchase a vehicle and Tim Lewis has the vehicle sitting in front of the dealership waiting on us when we arrived. Wonderful experience!

This car is everything I anticipated it to be and more. It has the appearance, style, comfort, design, performance and reliability that checks all the boxes.

It was a pleasure working with my Salesperson, Erik Hardin! He was professional and personable. The entire Team was amazing! It is no wonder this Dealership has won several Customer Service awards over the years. There was complete transparency. By the way, I love my Jeep!