Clean facilites but service manager no experience
December 3, 2018
Sat, Oct 27, 2:05 PM (8 days ago)
to jelmazi, KBrown
These comments that I reply to Kris Brown on 10/27/18.
I have never see any dealer service manager like you failing to perform the job on my 2017 Acura RDX.
You inspected the damages and You said to me don't worry, you will take care of the damage. Do yo remember that on the day that I drop off my car?
One week latter, you call me to pickup my car and I notice one spot that near the rear license plate was not repair and you said, you will talk to the body shop and Progressive Insurance adjuster. Then on 10/16/18 you told me the Progressive Insurance will not pay for that one spot if repair.
You told me to contact Progressive Insurance adjuster myself. it is not my responsible to contact Progressive Insurance adjuster after the parcel of repair. Its you and your dealer responsible for that.
I am very disappointing with your Acura of Milford service dealer at this point.