Purchasing my 2014 Used vehicle from Baumann Auto Group in Port Clinton was a very pleasant experience. I'm thrilled they utilize Cars.com. The vehicle price was very competitive and was an awesome value. The staff was extremely friendly and made me feel at ease. My salesman went above and beyond to accommodate a special request. I would certainly recommend this dealership. I'm a happy customer!
We had jimmy for our salesmen, he was most professional and honest dealer we ever had. He let us express our concerns and steered us in the right direction without pressure that we have seen from other dealers. He worked hard for us and we drove out with a ram right off the floor!
Jim was fantastic got me into a 2012 chevy and I've never been happier! Went in with the intentions on buying a bigger SUV for my growing family and left with a smile on my face! I recommend Rouen to anyone looking! Also Jason in finance will get you approved and with the monthly payments you wanted! Thanks again guys for my new mom car!
We drove from Columbus, Ohio to lease a car with Daniel. I had called him a Wednesday said I wanted to lease the 2017 Pacifica that was advertised and turn in my lease. I told him I didn't want to spend much time there because my kids would be with me and I was driving a long distance. He had the Pacifica cleaned and ready to go and all of the paperwork ready. There were no surprises when I signed the paperwork. The dollar amount was everything he said it was. I will only buy a car with Daniel going forward. He is amazing to work with and a great family guy.
We found a 2011 Malibu on Cars.Com that was at Baumann in Port Clinton. The sales person we dealt with was great and very friendly. She let us take a test drive and we sat down with the manager to work out a deal. We were given a very fair price for our trade in and setting up finance was a breeze. This was a great car buying experience.
Angie Carslanger is BY FAR, the most professional, compassionate, honest and personable dealers I have ever encountered while purchasing vehicles. She was able to listen to our wants/needs in a new vehicle and immediately found the vehicle we truly wanted, and at a fair price! Thank you, Angie. I will be referring anyone and everyone your way!
Angie was so easy to work with and she was able to get me a deal that no other dealership was able to get! I didn't feel pressured and she was honest and gave great advice to try and help me make a decision. I'd highly recommend!
The staff was very helpful and friendly. The vehicle was great, it had a little too many miles for the asking price. I offered a price on it and they countered, but still not down to what I think it was worth. We couldn't make a deal, but the overall experience was good.
I had a specific vehicle in mind and did not find the one for me but had a very good experience. We actually had issues with the vehicle we drove in and they looked at it for us while we were there as their garage was open today. They were very friendly, helpful and all around good to us!
I told Mr Clark what I wanted and he did everything to get it...I am very pleased with his service..He was very professional and detailed..He made sure I knew everything about the Truck...I would highly recommend him and the business to anyone.
I am very pleased with the whole purchase.
As soon as I pulled into the parking lot I was greeted by Charles, he was very friendly and after just a short chat, he was very knowledgeable about what kind of car I would be interested in. The buying process was simple and Charles made it very easy to understand. I love my new car and I appreciate all the help I received :)
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