Used Jeep Grand Cherokee for sale in Southaven, MS

Rachel Smith is a great service advisor, very helpful, personality out the roof and makes us feel at home here. Everyone should come see Rachel Smith for their auto service needs.

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

Good Job --beat the xxxx out of Jonesboro Dealer I was going to. Service manager would not talk to you ---he would take a phone number and call you if he had time----Had an IQ of -2 if that. Thanks again for the good service

This is the first keep I have owned. So far I am not disappointed. Performance and comfort is good. Perfect for my pup and I.

Blaine and all associates were wonderful to work together with. Friendly atmosphere and answered all of my questions. I would recommend Memphis CarSmart to all.⭐️⭐️⭐️⭐️⭐️⭐️

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

Boonie Walls customer service is exceptional! He made buying a car quick we were not in there long at all! I will most definitely be referring anyone that need a vehicle right his way at City Auto!!!

This vehicle met all of my needs. Excellent handling in the snow with the Snow setting. It’s a great car to drive in the summer as well. Dual sunroof and cooled seats.

I work nights, and they went out of their way to bring the car for a test drive, the paperwork and the car to me. My experience was unusual in that the check engine light came on as they were bringing the car for the test drive. They did send it to the Kia dealership for repairs as the car was still under warranty from Kia. The only problem that I had was that nobody kept me informed as to what was going on with the car. While I understand that it was Kia that was the problem, somebody could have picked up the phone and kept me in the loop. That all being said, this is a good dealership to work with and I would probably purchase from them again.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

I’m not really a fan of dealers and dread the car buying experience since you never know how is going to go down. Last April we decided to buy a compact SUV for our son who was graduating from college. I checked several brands including doing a few test drive. As expected some sales people were your typical pushy and telling everything I wanted to hear kind of individuals. I then decided to check Wolfchase Hyundai through the internet route. The gentleman who reached out to me, Mr. Jim Tommasi, provided the info I needed over email and set me up for a test drive. Throughout the entire process he was easy to deal with, very professional and down to earth. It didn’t feel like I was buying a vehicle!! A few months passed and I decided to get a more gas efficient vehicle. I checked several options but the great experience with Jim & Wolfchase Hyundai was just too good the first time for me to try another dealer. So I walked away with a second Kona. Good customer experience is what brings people back. Keep it up!

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!