The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.
Being from Waterbury I have many choices here, but saw a vehicle on line that interested me. Took a ride just to see it and Vin came out, didn???t pressure me just talked awhile then took it for a long ride, not just down the street. Really got the feel of it. I liked it so we worked some numbers, gave me more for my trade in than I thought I would get. Worked out great.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This was our second time purchasing a vehicle at Roberts. Both times we worked with Josh (Internet sales). He was amazing! Very low pressure and we had the deal done before we ever stepped foot in the dealership. The financing went super fast and we were in and out in less then a half hour! That is how all car buying should be!
Have been eyeing a cupple on the lot .....got all im looking for.....just have not been able to get to see and test drive yet.....they have not pressured me for info or sales ..if they have what im looking for at the right time....i will follow up and continue the process...
I just spoke with the service department about the airbag recall and he was so pleasant and helpful I needed to place a positive comment here. I bought my Magnum here and I did not feel I got a good deal but given how they responded to this recall so well, I would reconsider buying another car here. Good job, Chris. I am not related to any employee here nor even know anyone. This was a real unsolicited review.
I recently purchased a 2016 Ram 1500 Crew Cab and was treated w/ respect by all involved. It was a no pressure experience which is great. From the salesman Przemek, to the Sales Manager Jeff, to the Finance Manager Eddie, it was a pleasure doing business with them. I hope and expect that the Service Dept will be that good when any service and maintenance is required.
I just bought a 2015 Jeep Renegade Latitude from Papa's and LOVE it! The salesman wasn't pushy and that made we want to do my business with them. The sales process was quick and I was explained of all the steps throughout the process. I would HIGHLY recommend them for anyone looking to buy a new vehicle!!!!
I was looking for a used safe car for my daughter's first car. They found me a beautiful Mercury Sable LS all loaded in excellent condition at a great price. They took care of everything all I did was hand them the money and drive it off the lot!
Ronnie and John were great to deal with. Thanks for making us feel great knowing the car is all set.
i purchased a car for my wife 2010 Honda ridgeline car was exactly how john described it to be customer service was on point every turn of the way he went over and above to help me with financing this car as my deal fell thru from bank due to mileage on car was to high to get loan from bank that didn't stop john from helping me we got the deal done withn days even let me drive home with temp plates on car hell of a nice bunch of guys there felt like i knew them for years will definitely do business with them again thank you like new auto car is great
AMAZING SERVICE!!! ALWAYS GOOD TO ME AND MY FAMILY
by Amine Benayad (JR) from Albany, NY
August 28, 2014
I have been coming to Like New Auto for years now. I bought 5 cars from them and each time its always great. Dave and John always go out of their way to find me the best deals and rates. Will be back again soon.
Great experience, Al was Great! I have financed twice before with other dealerships and its the typical spending hours to discuss, finalize & drive away with a car.. Branhaven was the opposite! Super helpful in discussing what my best options were, the whole process was smooth and quick! Picked up my car and signed all my paperwork in just about an hour, they were very understanding that i had a not so helpful schedule. Love my new Jeep Compass!
I leased a Jeep Compass a couple of months ago and still completely in love with it. Michael was knowledgeable and always willing to help in anything I had a question about. It was quick, easy and painless. It was just an overall great buying experience!I would without a doubt continue to do business with Branhaven and especially Michael!
It was very easy to make an appointment that fit my schedule. My appointment started and ended acording to timeline provided initially. No surprises. Helpful staff, nice waiting area and refreshments.
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