November 5, 2018
Terrific customer service from Maguire salesman Kenneth VanVorce! Ken took the time to find out what I needed from a car, went with me for a test-drive, and worked with me on financing once I'd made my decision. He clearly explained the process and answered any and all questions pertaining to my trade-in, protections, warranties, coverage, guarantees, etc., patiently and knowledgeably. He even offered to deliver an item I'd left behind in my trade-in vehicle in order to save me from having to make another trip downtown. Ken took me on a tour of the facility and introduced me to the manager and other employees while we were waiting for the paperwork to be completed. Everyone I met at Maguire was friendly, helpful, and upbeat throughout the entire process. Based on this experience,.I would definitely recommend the Maguire Family of Dealerships to anyone seeking to purchase a new or used vehicle in or near Ithaca, NY. Oh, and may VanVorce be with you!