Used Jeep Grand Cherokee for Sale in Waukegan, IL

Service team went above and beyond to make a frustrating experience tolerable. Thanks to Tyler and Amanda and their team for their efforts, I appreciated it.

This car meet all my needs. Perfect vehicle for all weather conditions I also like the design and interior options wifi would be a plus to complete the vehicle...

Very pleased with Napleton Cadillac and especially Keith in the service department, anytime I call with questions or concerns he always takes care of my needs with the up most professionalism, I appreciate being treated with courtesy and respect from everyone at this dealership.

Plan on buying a car from Kim Kehl , he's a super nice sales person and patient...save yourself time and trouble - ask for Kim Kehl. We love our car & Kim too!

Great service and amazing facility from head to toe. The first time n my life I was able to buy a vehicle without needing to leave over price augments back and forth. It was the right price the first time! Not including the time on my test ride I was in and out with a new car in about an hour. No hidden paperwork, no hard sale pitches. They even dropped off my rental car for me! I highly recommend Wickstom’s it is the way a car buying experience should be!

I love my Jeep Grand Cherokee Limited edition! A very sleek exterior and interior design. Only complaint that I would have is that the front of the vehicle could use a little more storage space. The ride is extremely smooth and comfortable compared to past vehicles I’ve owned.

I spoke with my salesman Tony D. a couple days before I could make it to the dealership and he was very diligent about informing me of the vehicle status. After making my way to the dealership the buying process was quick and easy.

Total comfort and proformance , great product. Roomy cabin with all the bells and whistles . I would recommend this vehicle to any one for any various reasons.

Good turnaround on my SUV; that is, drop-off was easy and the car was returned in the time frame that was promised. There was also a billing issue at the end, and the accident was quickly acknowledged and corrected in a way that keeps me coming back.

Nice styling- unlike some of the newer, outlandish Japanese & GM crossovers that look like they were designed by Stevie Wonder. . It's a real SUV -as it has as real 4WD with a low range-I can go anywhere with confidence. . Entertainment system and Nav are much more intuitive that that on my Audi. Has huge fuel tank- can go over 600 miles on the hwy.

Leanne was phenomenal! Very customer focused. She was there to help from start to finish, she kept me informed through the entire vehicle purchasing process! Great vehicle, staff is very knowledgeable. If you’re in the market for a Alfa Romeo, Maserati, or Fiat visit Ziegler and Leanne!

My salesperson was Walter on Dec. 28, 2017. I knew I wanted to buy a new Buick LaCrosse, but my 2011 trade-in was parked in our driveway needing engine work, and filled with paperwork, soft drinks in cans and bottles, shoes, clothing and family treasures - as I had spent significant time cleaning out my late brother's condominium. He had passed away suddenly and quite recently, and I was still feeling grief and stress. I thought I'd have to keep driving my rental car until I had time to clean out the car, or at least until the frigid weather had passed. But as Walter attentively listened to my predicament, he said he would gladly help me clean out the car, allowing me to drive it to the dealership and offer it as a trade-in. He was true to his word : He arrived the next morning, when the temperature was in the single digits, and happily worked and worked, while my gloved fingers and toes were getting numb, and I'm certain his were, too. I soon brought out coffee for us, and Walter began to jump the car's battery. He tried again and again, very patiently, to persuade the engine to turn over. After about half an hour of trying, he succeeded in starting the engine. Thus, I was able to drive the car to the dealership, with Walter following in his vehicle, to ensure that I made it safely. Once at Napleton’s Schaumburg Buick GMC, he proceeded to gather paperwork together to complete the sale of a new Buick LaCrosse! HOW does one thank someone who goes this far to help??!

Nice SUV, v6 is very strong. Have not had to switch from auto 4wd yet. Plenty of room for 3 kids and luggage. Lots of opinions on the limited model.

Helpful friendly staff - and they remember who you are! Clean facility that's very accommodating. Never a long wait, and trust worthy guys! This place is amazing!

I have owned 3 Grand Cherokee Limiteds (94, 05 & 2018) and all have been great—I have driven each of the older vehicles over 10 years with minimal issues. The V8 engine performance has always been exceptional and each Jeep has been comfortable, responsive and very reliable. The 18 model is the best one yet—it is the 25th anniversary “Sterling” model, black with silver leather interior and a 5.7 liter “hemi” engine. The technology in this Jeep is state of the art. I love it, have owned it for a year with no issues and will probably keep it 10 years+.

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

This car meets my expectations of comfort, quality, and on off road performance that most other suv's can't compare with. Jeep is comfortable for family and friends, and I can still venture out to areas where others wouldn't take the daily driver they have to rely on to get back and forth.

I came here to Napleton's Northwestern with a Dodge Challenger on my mind & left here with it as my reality (not literally as it is brand new & in transit to the dealership)! My experience here was nothing short of amazing. Right away, I was tended to by *the marvelous* Moustafa. Dude was extremely welcoming & knowledgeable about everything, as it pertains to vehicles & most specifically, the ones on their lot. He never had to ask anyone else for a second opinion & not once was he unable to answer any of my questions. That's huge when trusting someone to help you purchase a vehicle. He took me for a test-drive & during, we were able to talk a lot about all the features, pros & possible cons about the vehicle - though there were none I could see. He made sure to always be mindful of my comfort & even relieved me of being parched a couple times, ha! This definitely wasn't my first time purchasing a vehicle but, it was most definitely the best car-buying experience I have ever had. & I mean that in EVERY aspect of the word 'best.' The environment was super chill & cleanly. The people who work here were very helpful & friendly. & this was the fastest I've ever been in & out of a dealership... that just comes to show where their (most especially Moustafa's) priorities were: focused on me, his customer. He also provided me with a (brand new) loaner vehicle until my baby arrives. Thank you Napleton's Northwestern & MOUSTAFA for helping me get the car of my dreams!!!

I never liked the cherokees. My previous SUV a pathfinder served us well for 13 years. Thought we would be driving another but took a cherokee for a test drive and we were sold. We picked the limited with the six and boy does it move. Regular gas a major plus , all the bells n whistles of the pathfinder and better mileage to boot.

This the Second time I buy vehicle form Napletons Northwestern Chicago , I buy first time used car Jetta 2011 for my Brother it is very nice, and 2end I buy my car Dodge carvan 2016 I ilke it so much, they are good company with greats Custmer services, spicily sales consultant ( Miso Konovalov &Ancil Thomas ) they are very nice even all staff also. I like to work with them agin. Thank you

Extremely smooth ride, lots of power, guzzles gas and plenty of bells and whistles that I never heard of before. Some of them are appreciated; some perhaps no necessary.

Muy buena experiencia con Jason. Rápidamente nos enseñó el mejor vehículo y salimos felizmente con un carro nuevo. Recomendaría a el concesionario y recomendaría al departamento de servicio, muy buen lugar para hacer negocio.

This vehicle has everything I wanted. I love that it’s spacious. I’ve always love me the way the Grand Cherokees looked and always wanted one, I’m VERY HAPPY that I have one now! Worth it!

I came into Marino 2 1/2 years ago with little credit established and Gabriel helped me get my very first car! I remember being there all day and he made sure he answered all my questions and got me the best deal possible. Today I am so excited and happy to say that I just traded in that previous vehicle and now own a 2019 Jeep Cherokee I established my credit and because of Gabriel and the help of the team in Marino I was able to do that. I couldn???t be more happier with my over all experience at this dealership, they will accomadate you in any way they can (I was with a 1 1/2 old toddler so I really mean this lol) not to mention they will get you the very best deal! I would highly recommend this dealership to anyone looking for a new or even a used car they def work with you. Thank you Marino and Gabriel for all your patience and for getting me a great deal on my new car!

I leased a 2019 Jeep Cherokee on Saturday 11/17 and I have nothing but great things to say about Dan. He made the process easy and quick. He listened to my needs in a vehicle and got me what I was looking for at an amazing price. Will definitely recommend him to everyone I know. Thank you!!!

I leased my Jeep Grand Cheerokee from McGovern!!! The Jeep is amazing. Plenty of leg room. Great convenience features. Plenty of room for my toys...with the seats down I had- My street hockey gear Inline skates, hockey stick and safety gear. All of my fly fishing gear Rods, tackle boxes, waders And my Specialized road bike There was still plenty of room for more!

We were shopping around for a new Jeep Cherokee and went to another dealership first. I guess you have to be exposed to unruly service to truly appreciate great service. I walked into Marino without my wife the day before to see if they had in stock the vehicle we wanted to possibly buy. I was greeted by Gerardo who was very nice. I told him what we were looking for, he said they had it in stock, I told him I would be back tomorrow after work with my wife. Gerardo said he was off but would come in to help us. I came back with my wife and was met by Gerardo who greeted us at the door. He asked if we wanted anything to drink. I asked if he still had the Cherokee in stock. Gerardo then showed us the new Jeep and explained all the features. It was what we were looking for at which time we went back inside to start doing the numbers. It was difficult for me to negotiate with Gerardo because he truly worked with us and really gave us the best deal on the New Jeep Cherokee. Giving us the fair price for our trade in was also painless. Remember we went to another dealership and Marino(Gerardo) gave us a better price for the Cherokee and trade in. The next step was finance. We waited in the waiting room and sat some very comfortable leather sofas which I wish we had at home. The wait was short and in we went. We met the finance person(Young Southern Gentleman) who explained the exact amount we had to pay and the extended warranty. We finished up comfortably signed all the papers and it was done. We walked out and were met by Gerardo who already had our plates and city sticker on our new vehicle. Gerardo then asked if we wanted our phones synced to the vehicle. He synced them both up and off we went, happy owners of a BRAND NEW 2019 JEEP CHEROKEE LIMITED 4X4. I definitely will recommend Marino's and especially Gerardo to all my family and friends.

The folks at Larry Roesch went above and beyond to make sure that I was happy and that my car looked great. They took extra time to touch up extra marks. It's practically like a brand new car! The follow up was great and the car was delivered early :) Thanks!!

I love this vehicle! I have always wanted anKeep Grand Cherokee and I finally got it about a year ago. It’s been a great car and I don’t see myself getting anything but a Jeep from now on

We purchased a 2018 Santa Fe Sport from Dan Struwing this past Saturday. The entire purchase process from start to finish could not have gone more smoothly. Dan was a consummate professional with a personality that brightened our day! Dan answered all of our questions, was patient while we searched for exactly what we wanted & even drove us to an off-site location to look at a specific vehicle. Look no further than Dan if you are looking for a great guy to buy a Hyundai from! My family (extended & otherwise) are die hard Hyundai fans -- this is our 6th purchase from Elgin Hyundai in 13 years. We are pleased not only with the Sales Team but the Repair Team too (Jorge Quevedo is awesome!) Brian Craig, Hyundai Sales Manager, is honest, personable and a great leader. Thanks for keeping us entertained Tom & Jeremy from the Sales Team while we waited for paperwork to be finished. Who could forget Michael in Finance who made us feel like part of the family!

The truck drives so well..has plenty of room..the ZF trans makes engine come alive and is reason it drives and feels so good.. everything seems to be in the right places and ot has a high end feel to the overall drive

When I arrived I wasn't greeted at all (same experience every time) I work in retail and we're really big on service and the impact good service can have on differentiating you from your competition. A gentleman came behind me and saw me standing there, his interaction with me was awesome. After i was in the system though, the service improved. Been going there for 3yrs now, I wouldn't have it any other way so this is more of a heads up...Thanks

This vehicle has met my needs and is exactly was looking for. The 4WD works great in snow and the interior is comfortable and nicely styled. Exterior looks great!