Used Jeep Grand Cherokee for sale in Webster, TX

Let me begin by saying Christian, my salesman and Mario, the Finance Manager did an awesome job granted the situation. I sought to purchase a vehicle from this dealership as a person who lived halfway across the country from this specific location. This undoubtedly makes a potential vehicle purchase more difficult both for the buyer and seller due to the extra paperwork involved, the inability to hastily get things set up such as down payments and signatures and of course not actually being able to test drive the vehicle all due to not being able to be there physically. Despite this, the dealership exceeded my expectations in their quality of service. When contact was needed, I was given multiple ways to contact both Christian and Mario who despite being extremely busy, made sure I was tended to as if I were physically there in the dealership. There were of course instances where neither of the two were available due to being with customers and so I must also throw out a huge "thank-you" to the front desk personnel who dealt with my many calls yet made it their priority to see that I was helped. In regard to the vehicle purchase itself, I ended up going through with a deal that we had settled on and can say with 100% certainty that it was a "no-hassle" process, what you see on the site is what you pay, unless of course the customer elects for extras. I had agreed on a price with the salesman, Christian and I later spoke with Mario to confirm pricing before we proceeded with the deal and there was some miscommunication where Mario was under the impression that I was going to be adding an extra "package" to the deal when in fact I was not. Keep in mind this package likely would have netted the dealership more compensation on their end, yet Mario was completely understanding and removed sed package from the price and a deal was struck there after. If you are looking for a "no hassle, no BS" type of dealership with excellent customer service, this is definitely it. I cant recommend them enough and should I look to purchase in the future, no doubt this will be the first place I look!

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

Service is always good. It's sometimes difficult to get someone in service attention.

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

Awesome car buying experience with no run around ! Very straight forward easy experience. They do not pressure you or give you the run around at all. The customer service is beyond FANTASTIC! My salesman Mike was truly helpful & prompt on the the whole deal. Will definitely be referring family and friends & continue buying from CarMax (especially this particular location) !

Metro Ford in Miami has great service advisors, Service Department was outstanding with my vehicle especially Josh great service. I would definitely come back. Thank you Metro Ford

As a retired tx DPS mvi trooper through my 30 years dealing with dealers carmax is most caring dealer. When we went to car max on gulf freeway to look for a new vehicle the salesman were very caring and helpful to find the velociraptor we wanted. We bought a 2916 Honda CRV with 10 mikes on the vehicle. We bought it. Service group was also caring and helpful. Keep up the good work. Larry parks.

We bought this car for our daughter. Elvis could not have been any better. He was so patient with us and I would recommend anyone looking for a vehicle to go see Elvis. He was a rock star. I was in the car business for 30 years and he exceeded our expectations of how we wanted to be treated. Five Star Dealership and sales person.

Herber was very helpful in helping me get into the 2016 Mustang also the staff there were friendly . The management team was as helpful . I am really happy with the 2016 yellow mustang . Thanks guys

I already owned this vehicle when I took it in for service. But. I love the vehicle. I haven't had any major problems with my Jeep Summit

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

Ricky is an amazing person, looked at a few vehicles and he got us in and out in no time. Definitely worked with us and made us a good deal. Has awesome inventory.

The turning radius is the best for the size of this suv. The brakes are quick to respond. The 4x4 is a must. The only downside is that they aren't all standard with a trailer hitch. Love the sunroof, the all leather interior.

i had a Terrible experience with South Fork Ram and Yuri did in one day what they fumbled in 7 and they didnt even finish the job.. she really impressed me ~

2022 Grand Cherokee Overland. Beautiful inside and out. Love the extras that the Overland package provide. Beats EPA milage estimates easily. ride comfort is very good, even in the rear seats.

The Jeep Grand Cherokee Overland is a superb vehicle. I would recommend Jeep to anyone looking to purchase an SUV. Ride quality is great, lots of style and comfort and all the speed and pick-up you need. This is my second purchase of a Jeep G/C and I would purchase another one.

We have always found Very professionalFriendly, and honest Sales staff and management here- we have purchased 7 cars here since 1987 Even the porters are friendly and helpful. Service has also been great- no complaints The general sales manager, Jim Edmund, has been at this dealership for Over 35 years and always remembers my name. I highly recommend River Oaks Jeep - it’s a family business and they treat customers like family- The Helfman’s are first class owners. 😎👍

I HATE is the warning 'Place Two Hands On Wheel' as it goes off even when I have both hands on the wheel - No matter where I place my hands on the wheel it goes off. Since it is connected to the Lane Departure feature in order to not have to hear a constant warning alarm for Two Hands on Wheel I have to turn off the Lane Departure feature (which I love).

All Seems Well I Like Drive Time I Will Tell My Friends Bout It Guys My Daughter Needs a Good School Car This Might Be Da Place To Go...!

I love my jeep! I have reached the 110k mark and there have been no issues with my jeep. I ensure to do the regular maintenance and keep it running like new. There's a reason why the resale value on jeeps is high :) The interior is comfortable and gives you a feeling of luxury without the crazy high price tag. Honestly the only downside to having a jeep is the mpg, but that is what you get with a jeep:)

Excellent customer service and dealing from management. Simon my salesperson, Anthony the salemanager and the staff, went above and beyond to make me satisfied. Volvo dealerships in Houston were limited, and most were not focused on the customer, or even making the Volvo brand seem premium. Glad to see Grubbs is here and fixing the problems.

This truck has what I need. I needed a 4x4 vehicle in order to not get stuck in the winter and this truck will definitely help.

Rees was my greeter and was an excellent source of information and sales expediter. Rees explained the CarMax process and then Listened to the car features I required. He did searches of car max inventory, searches of manufacturers’ sites for additional info, and requested transfer of a vehicle from another location. There was no pressure to buy (CarMax has a five day return policy). Paperwork was efficient, and I even got help getting both the car I bought and the car I arrived in home. It was my first solo car buying experience so I especially appreciated that I got a car that suited me at a fair price and no hassle

This vehicle by far is the top of line in the Jeep category. It is the first Jeep vehicle to come out with a diesel engine. It performs outstanding & has plenty of pep and gets good fuel mileage. It is towable if you own a motor home as I do, you can tow it with all wheels on the ground. You can not Tow It On A Tow Dolly. I would recommend this vehicle to everyone who wants to off road or highway driving.

My experience with the unique auto was excellent. Amir was an honest and accommodating salesman. The whole process was quick and easy and the car was shipped promptly with no issue. Would definitely recommend, great vehicles and service!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Ruben is a very nice selle person I give him a good reference

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

I took my Lexus ES 350 in for maintenance for the first time at Sterling McCall Lexus. I must say, initially I was displeased in knowing that I was not going to be offered a loaner for the time that my car was being serviced. My back story is that I purchased my car from Sewell Lexus in Dallas. This is actually my second purchase from Sewell Lexus, and each time my car was taken for service, no matter what you were offered a loaner. Well my service advisor, Justin Page, was very considerate of my concerns and my time and offered unparalleled service by offering me a loaner vehicle. I was very appreciative as I did not have the time to wait 2 1/2 hours after working over night and with multiple errands to run.

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

Amazing super helpful word can not express, the person that help Salim Adil @steralingmccalltoyta He made my first time buy a car a walk in park.

Technology in this vehicle is awesome. I got the Summit edition with Uconnect package. Through the APP I can forward addresses to the Jeep GPS for showing clients homes to sell. Saves me time!

We went to Audi Sugar Land to look at a pre-owned car and were surprised by the courtesy and service Ty and the team provided. Everyone was incredibly friendly and courteous. We ended up buying our oldest child's first car the same day in a short time. They had so many sales that day it took longer to prep the car for delivery than it took to close the sale and sign all the papers. Even then, it was the best dealership experience we've ever encountered. Many thanks, Ty and team!

Great looking vehicle. Very comfortable and fun to drive. Great for traveling. Controls are easy to use and do a wonderful job. Would definitely purchase again.

Wonderful experience, car sales person was so helpful! A week ago my 2018 CX-5 was ran into. As a result my car was pushed into a large tree head on. Upset that the car I bought a little over a year was a total loss, I?m so happy I found Echo Park. I found the same car, but newer, with way less miles then the car I had that was a total loss. I?m so thankful for Echo Park and the service. The process was so smooth+ exciting!

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

I buy all my vehicles from Doggett Ford Chris Lok is an excellent salesman love this dealership!!!

Hands down the best Jeep ever.. would take it over the Santa Fe any day of the week.. there’s no comparison.. performance is excellent.. have 70,000 miles on a 2018 and a 2019.. ac went out on one but warranty covered it🙂🙂