Used Jeep Grand Cherokee for sale in West Chicago, IL

We were a little nervous about making a 3 hr road trip to look at a Grand Cherokee but, they were one of the few places that had what we were looking for. Which is unfortunatly the reality today. We spoke with Nathan from the interenet who got us all the information we needed and more. Upon arrival James was our salesman. Truely nice guy who explained things about the vehicle and was wonderful about answering our questions. The whole process was smooth. James kept us informed and things moving along. Everyone we encountered from sales manager, to finance, to store manager were very nice and gracious. The only thing that we did not care for is that when a car is sold the music is CRANKED and COW BELLS are rang. but the killer was the horns from the vehicles within the show room were honked right where we were sitting. I get that your creating a vibe but, come on. Its just one little thing that otherwise was a great experience. Thanks so much James!

Bought my first Jeep Grand Cherokee in January of 2022. I was in a wreck where another vehicle hit me and threw me off the road into a ditch. I went airborne and came down hard. It was a miracle I did not flip. All of my driver-side airbags deployed (front and back) and I walked away with minor injuries. This vehicle kept me safe and I will have another one to replace the totaled Jeep from my wreck.

Buying my 2022 Durango was the most pleasant car purchase I ever had. From start to finish they were "Johnny on the Spot". If you need a car, go here>>>>>. Mike Borawski and Dustin Pittman are truly Real gentlemen who were helpful, experienced salespeople you could ask for. Thank you!

This car has everything we need and more. 4x4, looks, performance, can be towed behind an RV. Includes sun roof, rear camera, safety braking, more. Rides great.

Oil change completed quickly. Didn?t notice email about repairs needed ex; wiper blades. I would have had them put on at that time. Brake pads need replaced?? No one talked to me in person about this. Something about spark plugs but when I called to have recall, oil change & spark plug scheduled for one day I was told on phone they didn?t have parts for recall and no issue of spark plugs seen on my record so I drove over the following day had oil change & was told they have parts for recall & scheduled to have that completed. The service girl was very nice & was accommodating.

I’ve owned many Jeeps over the years and this year and model has by far been the best in quality and performance The vehicles interior is exceptional in comfort and wear.

I could not have been more pleased with the experience I had buying our 2015 Ford Transit at this dealership. And, this is not a review where everything was peachy from beginning to end, but the incredible efforts of the staff to make the purchase and follow-up satisfactory were outstanding. The vehicle needed tires, which they helped secure as part of the sale. Then, when I discovered something else after leaving (that I missed in my initial inspection), they helped me get that repaired. The test drive, communication, and sales process went very smoothly. The next time I need to purchase a vehicle I hope that they can be part of that process.

Absoutely love the Jeep Grand Cherokee 4X4, but especially the added equipment on the Sterling edition . I wish they had not made any changes to the 2022. This is my favorite vehicle ever.

Walked in determined to make deal with a car I found on line at this dealership. Met Tommy the sales manager and was straight with him on my expectations for my trade and their vehicle and he was super accommodating. Then met Jimmy from sales for a test drive and really great guy. Struck the deal I wanted then off to Dave in finance and home with the car that evening. Perfect experience.

We are thrilled to be driving our brand new Jeep Grand Cherokee. It has all of the amenities that we were looking for. It is a perfect combination of safe and comfortable, and fun.

One of the Best Car Buying Experiences I've had. From the moment I walked in until I left with my new car, It was a very comfortable and easy process. They were very kind, helpful and patient. They explained the whole financing process in detail so that I would feel at ease making a purchase. The car market is crazy right now, So I was skeptical on getting a good deal. But these guys got me a great deal on my new car! I will definitely be back when I want to upgrade my car. I Definitely Recommend Elgin Car Source!

Metro Ford in Miami has great service advisors, Service Department was outstanding with my vehicle especially Josh great service. I would definitely come back. Thank you Metro Ford

We had an absolutely great experience at Infiniti of Hoffman Estates. We were shopping for a used car we found online. From the courteous opening of the door, to the sales person experience (Romino Mecaj), test, drive, and negotiating process, everyone was courteous, knowledgeable, and made the experience a pleasant one, which is not always true when car shopping. Everyone we came into contact with was extremely professional and kind. It made the experience a very positive one. Thank you all.

I can’t say enough great things about this dealership! Bought a gorgeous truck for my brother. They shipped quickly and it was exactly as they described...such a great truck. Due to some unforeseen issues, my brother couldn’t keep the truck. I was a little panicked. This dealership worked with me, shipped the truck back and sold it on consignment for me. They were kind, compassionate and made a very difficult situation less stressful for me and my family! Would highly recommend them to anyone.

I bought my used 2017 limited around christmas of 2022. Its now may of 23 and i cannot believe how much i like this thing. Always been a ford truck guy but for a great all arounder....this jeep cannot be beat. I got the 3.6L V6, has alot more giddy up then you would expect, tows my 4200lb trailer with ease, and in my daily driving i average around 22mpg. Snow/off road performance is excellent...its not a 78 Bronco but for a modern SUV its very capable. 10inches of slushy snow riding on street tires it ate it up and asked for more. Its comfortable, drives good, and ive put 7000mi on since december with not so much as a hiccup. Reccommend to anyone looking for an SUV.

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

This is the 3rd Jeep product we have owned over the years, first was a Grand Cherokee Laredo, then most recently a 2012 Jeep Liberty Sport. We just purchased the 2019 Jeep Grand Cherokee Ltd in Febrary 2023. This Jeep is the most luxuary we've ever had in a vehicle, it has everything but the cooling seats which would be nice as we live in FL. This will be a dinghy towed vehicle behind our Class A motorhome. We also towed the Liberty Sport.

Abdul was extremely helpful and informative regarding the available options and their intersections. He answered all of my questions and fitted me with a great vehicle!

Beautiful dealership, amazing staff overall, 100% satisfaction in the end, would recommended for all your car needs! Never had this experience in any other dealership

I had a great experience working with Irena! She was very helpful and professional as well as the other staff. I bought a new Ram 1500 Laramie and it has all the features I need. Great Job!!!

I looked at and drove the car on the last day of 2020. I had heard that dealers will make sacrificial offers just to reduce their inventory as the year was ending. That is not true of all dealers. I drove and loved the 2018 Grand Cherokee SUMMIT but the dealer was not as sacrificial as I needed. We were thousands of dollars apart so I started the new year with my old car!

During a recent service appointment, I was a bit disappointed with the individual that checked me in as I didn't feel as though he was listening to my concerns. That being said, I can't say enough good things about Krystal Myers. She preformed her job to the fullest and was able to get us some compensation on a part that apparently was not covered under the extended warranty. Krystal provided me with numbers to call with respect to extended warranty that we purchased and when they denied coverage, Krystal continued to call her contacts until she was able to provide us with some good news. This is they type of service that I give my clients and it is nice to know that other have the same commitment to customer service as I do. Kudos to you Kyrstal!! Lisa R Myers

I've owned many cars and also been through a lot of leases.After financing a 2015 Jeep Grand Cherokee, I figured i needed a safety technology upgrade and leased a 2018 JGC High Altitude. I fell IN LOVE with this car. I normally trade or sell a car within 2 years, but i couldn't see myself giving it up. I ended up buying my lease out and haven't regretted it for a SECOND. It's a gorgeous car, reliable, and comfortable with every bell and whistle except auto pilot.

The experience was long and very steady paced but it was worth it as I was able to obtain a car.

great experience and got the car i was looking for a very good price. my salesman eraldo was really helpfull during all the proces. highly recommed .

A truly exceeded my expectations experience. I have never had a better car buying experience. Sherman CDJR had a huge inventory and what I was looking for. Reggie Steele made the financing an unbelievable offer, based on my credit of course. Armando treated me like a member of his family during the entire process. As I left the dealership in my new truck I left speechless and truly amazed at how awesome my experience was.

Love my jeep. They have come a long way baby!! I am now a Jeep girl for life and recommend them highly. No matter the weather my Grand Cherokee gets me there in comfort and safety.

Zeigler ALWAYS takes such amazing care of me whether I'm visiting for sales or for service. Their customer service is second to none. There's a reason why they have all these wonderful reviews! I will refer everyone I know to them!

Everything was smoother than I could have expected. Everything was done upfront and in a professional and friendly way. Allie took her time and provided my options while putting me in a truck I love! My wife and I have both purchased vehicles thru Bettenhausen and will not go anywhere else!

I have always been completely satisfied with the service Family Hyundai provides. From the initial visit almost a year ago with the sales team thru the regular servicing visits, I’m not sure there is a better dealership with which to work.