I've purchased numerous vehicles and have always been very pleased with the sales and service. Chris and Thom are excellent to deal with and Eric in service is outstanding. Will be back in time to purchase again!
engine light came on so went in to have it checked out
by campbell435 from DealerRater.com
November 30, 2018
I was on a Moose Hunt in Northern Maine when the engine light came on in my 14 Jeep Gr Cherokee- I found a dealership in Presque Isle (Percy's) and called them. They suggested I come in so they could check it out and once they reviewed everything they told me the 4th cylinder was mis-firing but I would be okay until I got back to Newcastle to have it services by Newcastle Chrysler. They didn't even charge me for the check. When I got home I contacted Newcastle Jeep and they did a thorough review/inspection of my Jeep and said it was fine. I was very relieved.
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
I cannot say enough great things about Crafts. We were highly impressed with how quick and efficient Kevin and Mark were. We knew what we wanted and we walked away with exactly that in the quickest time we have ever experienced. Way better than the big dealership I dealt with a month ago.
Thank you to Kevin who was so patient and accommodating and Mark who was incredibly efficient and super professional. I highly recommend you go see Kevin Davis for your next car/Truck purchase!
Such a great and painless car buying experience! Thank you Crafts!! We will be back when it’s time for another one
We just bought a new Jeep from Lee Auto and dealt with Risa Paquet. She was extremely knowlegable and was very pleasant to work with. If we need a another vehicle we will certainly come here and see Risa. We will also recommend her to all friends that will come to Lee.
Our family has been looking for the perfect affordable vehicle to both carry ourselves in comfort as well as haul materials and products for our business. Risa Paquet had happily helped us acquire exactly what we needed in no time at all! We had walked in, told Risa what we were looking to buy, and she gave us a full detailed tour of the Dodge Grand Caravan. About an hour later we drove off with our new Dodge and smiles on our faces. The vehicle is perfect! By far the best deal around, confirmed after days of searching the internet for the perfect buy. Would recommend, thanks Risa!
Lee made the process of leasing my car so easy! I wasn't sure whether to lease or buy, but Lee took into consideration all my needs, and suggested that leasing was the best option for my budget. He also gave me a comprehensive view of all the current specials, and really got me the best deal he could. Lea was also great to work with in the finance department. She worked really hard to get me the lowest payment possible.
Salesman was friendly and personable. Took a couple test drives. Service was very quick. Once I decided I wanted to buy it, I was on the road in my Mustang in less than 30 minutes. The sticker price was pretty much their lowest so not a lot of room to haggle, but I did get them to round down to the nearest thousand.
I just bought a beautiful 1996 Chevrolet Camaro Z28. I am totally blown away by Rich the owner Jim the finance guy. These people are the best car people I’ve ever dealt with. The car is spectacular. I am a classic car senior guy. The car had 4600 original miles. I flew up From Long Island NY. The owner Rich picked me up at the airport, drove me to the dealership. I saw this car, was shocked at how perfect this car was. Jim in Finance, is one of the nicest gentlemen, I’ve ever met. Buy Your Car here! They are totally honest and dependable! Bill Hicksville NY.
I thoroughly enjoyed the experience buying from Rowe. The team made sure i got what i wanted. Lee Govender is a very likeable salesman and he was knowledgable about the vehicles i looked at.
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