Used 2022 Jeep Grand Cherokee 4xe for sale near Fort Meade, MD

Matthew Ryan answered the phone when I called about a pre owned vehicle at the Audi dealership. There were complications with getting my husband in whose name we had a car loan to the dealership. Matthew brought the car to our home. We did all the paper work inside with the help of George Awad on the hot day. He returned to the dealership, got the VA plates and returned. He "ubered" back to the dealership. Customer Service doesn't come better than that. He gets 10 stars! Thanks for the help, the ingenuity, flexibility, and ability to accommodate us. We needed it.

I have had several hybrid SUVs, Lexus and Mercedes, and this is at the top of the list for me. The hybrid drive is seamless, smooth, and responsive at all speeds. This is the largest hybrid SUV I have owned and yet, it is the most fuel efficient. Amazing mileage around town (50+ mpg) and highway cruising with the little 4-cylinder is very efficient. At highway speeds the transmission keeps the small internal combustion engine from working too hard but when power is needed for passing the combination of torque from the electric power plant along with the turbocharger provides instant responsiveness. Inside, the SUV is roomy and luxurious. The finishes benefit from the Italian roots of the owners to provide a beautiful harmony of design with soft supple leather and rich hardwood trim. The electronics work extremely well from the MacIntosh sound system to the driver assist and lane-keeping features that virtually drive the vehicle for you. The seat air conditioning and built-in massagers make even long driving trips relaxing. Yes, there have been some recalls, expected in an early edition of a new model. The only negative has been in servicing the recalls. Jeep dealers are still basically just old Chrysler/Plymouth/Dodge operations that are not prepared to handle high-end vehicles and the customers they attract. Too few technicians, and poor scheduling between the service writers and the shop. The service waiting areas are designed for truck drivers not owners of luxury automobiles. Stellantis may have upgraded the vehicles to a much higher level but their achilles heel is the dealer service network.

I was impressed with the service we received with the dealership employees involved with the sales and trading of our vehicle.

I'm a low mileage driver. This is the most comfortable vehicle I've ever owned. More features than I need but love the comfort. The air cooled and heated seats are amazing. The seat massage is great. Sound system is amazing. Everything about this vehicle is amazing. Had it nearly a year and only put gas in it four times. Most of my driving is local so I use the electric mode a lot.

Found the car we wanted. The transaction was clean and simple. Nice to deal with.

The new 4xe is very well designed. Performance is great. Can’t believe the acceleration in electric mode. Interior is very comfortable and functions well except for not being able to use Car Play on the the in-car hotspot. Kind of defeats the main reason for having an in-car hot spot! Our disappointment however is in charging. It is difficult to find public chargers at convenient locations where we are traveling and also very slow. (Over 2 hours to get 25-30 miles of driving.). Also cost of charging is not really as economical as originally thought. Few free chargers available. Our in home charging cost is around $2.85 and public charging is about the same on average. This compares to our current cost of $3.50 a gallon in Florida. The savings is just not worth the long wait to charge on a long trip. However the savings on short trips using in home electricity is good, but just not a huge monthly savings. If Jeep can improve charging capabilities in future years it could be an excellent vehicle.

This is the third car I’ve bought from this dealership and its wonderful salesperson, Shawn Vahid. Buying a car can be stressful, but Shawn makes it fun too. He knows Audis, and he really tries to get each client the perfect car. This time it is another Q3 for me. But next time I’m sure I can talk him into selling me that sports car in the lot — the one with the red leather interior and the sticker price I can’t afford. A girl (on my 80’s) can dream. And Shawn makes car dreams come true.

Great vehicle, love it!! Nice, quiet ride! Good milage. A solid vehicle, built in America! Would absolutely recommend this quality built Jeep! Made in Michigan!!!

Christian Lobo in the service department he is great very knowledgeable and ready to help with any issues

Best car i've ever had in my life cannot live without it, I would kill myself if I didn't have this car, this s the best car.

Never any issues, almost the best service. Everyone is always nice and respectful. Thank you.

Nothing but the best customer service and financial advisor. Mohsen and Saji we’re competent, knowledgeable, and very professional. I’m sad and sorry to hear others didn’t have as pleasant of an experience as I did, I highly recommend both of these fine gentlemen for their entire process of buying a new car.

Brian has been my Service Advisor from day one. He has old school manners that are demonstrated to new/old customers. He presents well, is honest, and knowledgeable. His professionalism is cross platform. And, if you are just getting scheduled maintenance or having issues, his temperament is scalable to the situation. He gives his all to make your day better. Thank you for hiring/maintaining the right person for the position. He really deserves more. My name is Elliott Ware. And, I endorse this review.

Great sales personnel, very professional and courteous great dealership second vehicle bought there. Superior inventory and owner

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.

I was recently in the market for a low mileage used car and ran across their website. They had a large selection of vehicles in my price range with the equipment I desired. I called and spoke to Susan Thrift about the car I wanted and she was very helpful. They handled the whole process painlessly and I cannot recommend them enough. If you’re looking for an easy buying experience that’s actually fun, call and ask for Susan. She’s easy to deal with and also quite funny.

Ronnie Hughes had great customer service with me. She was taking that extra mile to try her best to get me in something comfortable. She pick me up from and drop me back home. And with her customer service she gave me a extremes visit. And I would inform more people to come to her because of the great work she did.

My experience was excellent based on the efforts of Hamid Bashiri. He was helpful, competent, patient and knowledgeable. I am a return customer and that is largely due to Mr. Bashiri who has always been very honest and trustworthy and I know I will get the right car, price and financing to meet my needs. I wish all dealerships had someone like this!