Used Jeep Grand Cherokee 4xe Base for sale near Melrose Park, IL

Another excellent service experience with the dealership’s service staff; in this case, Service Advisor Roland and two porters, Manny and Jose! Roland addressed me immediately at my scheduled service appointment time, the inspectional and other need commenced, and Porters Manny and Jose provided transportation to and from my home during the efficient service of my vehicle (second one purchased through the dealership). Roland and the porters were attentive, professional, and friendly. Roland kept me apprised of the service process. DuPage Chrysler Dodge and Jeep is a winner!

I have had several hybrid SUVs, Lexus and Mercedes, and this is at the top of the list for me. The hybrid drive is seamless, smooth, and responsive at all speeds. This is the largest hybrid SUV I have owned and yet, it is the most fuel efficient. Amazing mileage around town (50+ mpg) and highway cruising with the little 4-cylinder is very efficient. At highway speeds the transmission keeps the small internal combustion engine from working too hard but when power is needed for passing the combination of torque from the electric power plant along with the turbocharger provides instant responsiveness. Inside, the SUV is roomy and luxurious. The finishes benefit from the Italian roots of the owners to provide a beautiful harmony of design with soft supple leather and rich hardwood trim. The electronics work extremely well from the MacIntosh sound system to the driver assist and lane-keeping features that virtually drive the vehicle for you. The seat air conditioning and built-in massagers make even long driving trips relaxing. Yes, there have been some recalls, expected in an early edition of a new model. The only negative has been in servicing the recalls. Jeep dealers are still basically just old Chrysler/Plymouth/Dodge operations that are not prepared to handle high-end vehicles and the customers they attract. Too few technicians, and poor scheduling between the service writers and the shop. The service waiting areas are designed for truck drivers not owners of luxury automobiles. Stellantis may have upgraded the vehicles to a much higher level but their achilles heel is the dealer service network.

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

I'm a low mileage driver. This is the most comfortable vehicle I've ever owned. More features than I need but love the comfort. The air cooled and heated seats are amazing. The seat massage is great. Sound system is amazing. Everything about this vehicle is amazing. Had it nearly a year and only put gas in it four times. Most of my driving is local so I use the electric mode a lot.

It is a GOOD Jeep and I LOVE everything about it the color and EVERYTHING it have in it and the drive and the performance

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!

Jeep has really stepped up their game.. I’ve had Mercedes for about 8 years now. I went from a C43 to this and I must say.. the interior is actually nicer. I went with the Summit Reserve fully loaded. Beautiful exterior as well, plenty of space (I have a large golden retriever) and the gas mileage is equally impressive. I love everything about this vehicle.

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

My sales man Jessie Thompson was great I was looking for a special kind of grand cherokee and he didn't stop looking until he found it once I got it he showed me everything there is to know about it I had an awesome experience

Good service good attention nice place to visit. I will add just one thing at the service shop, a bilingual employee thanks.

Getting acquainted - its a computer on wheels, and I’m a senior lady so on a steep learning curve from my 2014 Grand Cherokee - loving it!!!

As Steven Lyche was the best assistance I’ve received since doing business here, it makes me look forward to further business.

It was really a low pressure experience my salesman, Garret was awesome as well as the finance guy Ruben, the only issue was when I got the car home a few days later I had to jumpstart the vehicle due to a bad battery.

We purchased a 2019 Jetta from them. They made the process very easy and efficient. Asim Syed was our sales person and Anthony Pociask was the manager. we made the deal on a Wednesday and picked the car up the next day. everything was ready for us and it took 1.5 hours for doing the finance deal, and getting a tour of the car, and them making sure they answered all of our questions. In case you are wondering, Yes I would highly recommend them to a family member :-)

We actually traveled four hours to this Chicago used car dealership that listed a lot of used model X's, drove a couple, then found out that they will personally inspect a car and give us a high-quality video walk around and deliver to us for $350 [chicago to 49417]. Nader was very helpful and patient. So we went home and kept checking online until that dealership listed the car with all the options we wanted, then got videos via txt, called back and asked some basic questions, then bought and had it delivered. They also helped us navigate the intricacies of an interstate purchase. We also learned that model X's move quickly, Driven Auto dozens of cars per week if not more, so when you see it you better pull the trigger quickly

My car service was swift and thorough. Communication by text was good for my purposes. I looked at a good assortment of vehicles I’m interested in, & the prices were excellent. Everybody I worked with was attentive & patient, providing me with answers to all my questions. Thanks!

Rep was great, no hard sale, spent time with me, looking at various options. Manager was also easy to work with and make my deal happen. Made extra effort to make deal happen and drive car out that night (stayed an hour after closing!). Found a spot later on car, without hesitation, took it to shop and buffed out, they could have easily not done this. Great experience!

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!

This dealership is amazing! No high pressure sales tactics, no last minute add-ons to the price. Great follow up after purchase to ensure we were completely satisfied with our purchase. Service went above and beyond expectations.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

We have had two great experiences with Marino CJD. We purchased a Chrysler Pacifica last summer and the team was extremely accommodating throughout the process. I just returned to the dealership for a service issue and was extremely impressed with how helpful and kind their service team was - we were working with Alex. I had my two (crazy) toddlers with me, and we had to stay longer than I expected. As a result, the team went above and beyond to help me manage my toddlers while also discussing the car service piece. I so appreciate the excellent customer service and for making us feel at home. Thank you Alex & Marino CJD!!!!

The new 4xe is very well designed. Performance is great. Can’t believe the acceleration in electric mode. Interior is very comfortable and functions well except for not being able to use Car Play on the the in-car hotspot. Kind of defeats the main reason for having an in-car hot spot! Our disappointment however is in charging. It is difficult to find public chargers at convenient locations where we are traveling and also very slow. (Over 2 hours to get 25-30 miles of driving.). Also cost of charging is not really as economical as originally thought. Few free chargers available. Our in home charging cost is around $2.85 and public charging is about the same on average. This compares to our current cost of $3.50 a gallon in Florida. The savings is just not worth the long wait to charge on a long trip. However the savings on short trips using in home electricity is good, but just not a huge monthly savings. If Jeep can improve charging capabilities in future years it could be an excellent vehicle.

Very competitive price and willing to negotiate. Good overall experience. Edwin was a great sales person and he has followed up already a few times to ensure we are happy and have everything we need. Would highly recoomend.

Great vehicle, love it!! Nice, quiet ride! Good milage. A solid vehicle, built in America! Would absolutely recommend this quality built Jeep! Made in Michigan!!!

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.