Used 2021 Jeep Grand Cherokee L for sale near Bartlett, IL

I worked with Gerald Griffin at Napleton Honda in Oak Lawn to purchase a new car for myself and a used one for my mother. He was straightforward, never pushy, and made sure we felt fully taken care of from start to finish. Unlike other salespeople I’ve dealt with in the past, Gerald never rushed us or pressured us into a decision. He gave us the space to think things through, answered every question clearly, and made sure we understood our options. I left the dealership without any regrets, which I believe is essential when making a major purchase like a car. Gerald made the entire experience feel calm, honest, and right. I’d recommend him to anyone looking for someone who actually respects the customer and puts their needs first. Thanks again Gerald, you’ll be seeing me again in the future!

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Alex is the man to see he knows his vehicles. Easy to talk to great customer service, he finds the vehicle you need. Alex help us in every aspect. Would highly recommend this dealership and recommend you all to see Alex.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Buying my 2022 Durango was the most pleasant car purchase I ever had. From start to finish they were "Johnny on the Spot". If you need a car, go here>>>>>. Mike Borawski and Dustin Pittman are truly Real gentlemen who were helpful, experienced salespeople you could ask for. Thank you!

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Kenad and Drudar were wonderful to work with. They went out of their way to meet our needs. Keep up the good work.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

I must take the time to express my gratitude because I had the most wonderful experience with purchasing a car at this dealership! Every single person involved in the process was responsive, helpful and very professional. I received a great deal on my Jeep Grand Cherokee Summit Reserve and I couldn't be happier with the purchase. Frank Leonette was the Sales Consultant who assisted me. He was beyond awesome and you must ask for him when you go! He has many years of experience and it really shows! Also, a super thanks to the Finance Director, John Rizdy! He really helped me with receiving a reasonable and comfortable monthly payment. Shout out to Vic and Awad as well for answering all preliminary questions I had prior to coming into the dealership! It was stellar customer service all around and everyone works together efficiently and collectively to get the job done! I definitely recommend this dealership and would indeed purchase here again!

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

I bought a 2020 Kia soul from this dealership’s. Took my time to fine the right vehicle . And was never pressured to buy something I did no wanted . After two month had a problem with van and they fix it no charge . I would definitely recommend this dealership.

Service was great. They got me right in. They were able to do an oil change as well as rotate the tires. I didn't have to wait long.

Service at Wickstrom Auto Group was wonderful. Salesman Chris was great and very informative. Went to several dealerships this was definitely top notch.

Nathan Noffs was a great salesmen from the moment we put in an online inquiry. Very transparent, open, and honest throughout the whole process. We are first time customers to Wickstrom and he made us feel welcome. We will be a returning customer.

We were thinking about purchasing a used vehicle we found online. The salesman who helped us, Zak Ullrich was very nice and personable. Zak took the time to explain the differences in warranties when purchasing used vs. new. He explained our financing options and was INCREDIBLY patient as we tried to decide which vehicle made sense for us (that took some time). He was extremely knowledgeable, not only about the cars they sell but about cars in general. We finally decided on a new Durango and were there after the dealership closed for the night. Throughout it all Zak stayed with us through the whole process. We could not have asked for a better salesman - Thank you Zak!

Jezabel and Daniel were extremely helpful in our search for a new vehicle. They were knowledgeable about both of the vehicles we tested and made the purchasing process very easy and quick.

Hello! Just visited this dealership today and I must say it was truly a great experience. This was my first time going to this dealership and I will definitely recommend others to go!! Latrell was my salesman, and he was extremely helpful and professional. You wouldn't regret going to this dealership!

The River Front service team took care of me straight away with the express oil change. I was also informed that a recall update was required for my vehicle.

I had a great experience working with Toni the salesman, he answered all of my questions. i bought a BMW x5 the other day, for a great price. there was a small ding that i notices afterwords (a very minor ding). He gave me bindis number (the service advisor) and they took care of it. Awesome dealership and I will be recommending to friends and family.

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

Great pleasurable transaction. Sales man Rod was great as the rest of staff was also. Everything went smooth no problems and am more than happy with the car.

Matt is sales was very open and honest. He worked to get the payment I needed!

Our salesman Kenyon Carter was fun & great to work with! The finance manager Abaar Ahmed, explained everything we needed to know!

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

EMMANUEL OGUNBIYI did a great job very attentive very nice great staff good service! Thanks for everything!