Used 2021 Jeep Grand Cherokee L for sale near Glassmanor, MD

The communication about what was going on with my car and what was covered and what was not covered and the prices I would have to pay.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

I recently purchased a car and I couldn't be happier with the experience! The test drive was seamless, thanks to the very helpful test driver who answered all my questions and made sure I felt comfortable behind the wheel. The staff at the dealership were incredibly friendly and welcoming, making the entire process enjoyable. The service was excellent from start to finish. They were attentive to my needs, efficient in handling the paperwork, and ensured that I understood all the features of my new car. I highly recommend this dealership to anyone looking for a smooth and pleasant car-buying experience.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Excellent experience at Jim Coleman Toyota/Cadillac. Brendan Coleman, Ben Lare, Ben Hernandez, and Michael Jaffee were all a pleasure to meet and deal with. They worked with me to make sure that I could secure a vehicle with proper financing and at a very quick pace. The overall experience dealing with them was excellent!

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Brought my MDX in for timing belt replacement and could not have been more impressed and pleased. The whole dealership was full of Pohanka workers that were all professional, courteous and helpfull. This really stood out after my experience at the dealership I bought the car at. Shout out to Cedric Singleton who took great care of me.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

I had the pleasure of working with Greg Gibson during my recent truck purchase, and I can honestly say it was one of the best truck-buying experiences I’ve ever had. From the moment I walked onto the lot, Greg made me feel welcome and at ease. He took the time to understand exactly what I was looking for, answered all my questions, and went above and beyond to help me find the perfect truck for my needs.

Recently moved to MD and was desperately in need of a car. I was introduced to this gentleman by the name Talbot "Jap" - soft spoken, funny and also has a heart. He made the buying process a lot more easy for me. I was able to trust him. I felt like he cared and wanted the best me. His service is just top-notch, and must say I he is one of the main reasons I sealed the deal.

Great prices, no hidden fees, and friendly sales staff. Thanks Lucas for helping buy my first Kia Forte LXS!

It was great and very professional service. Everything was perfect as I expected. Thank you!

We went to another dealer and were treated badly, so we left . We went to Fred Frederick in Laurel and found what we were looking for. We were very happy with the way they treated us.

Bought my daughter’s first car from here! They were so professional and quick. Helped her find her dream car and were very patient. The service was exceptional and I am definitely coming back to upgrade my car with them in the future. Couldn’t be happier with my car purchase and a I highly recommend this dealership. They will help you find exactly what you’re looking for.

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

i was looking at this 2018 bmw 551 and decided to call autogiants. i spoke to charles harris and he wanted me to come but i live out of state. he was extremely informative. thanks for my new vehicle!!

Kenny was truly an on time service guy! He was absolutely wonderful 👍👍👍👍. He is really a people person. I told him what was wrong and he got right on it! I'm really happy about the way things went! Thank you so much, Kenny! Ivory was my customer service person! Loved her, loved her, loved her! She was so caring, making sure I was ok with what was going on. So understanding! Wonderful personality! Thanks for everything, Ivory!!!!

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

I would have given five stars; however, the service technician?s customer politeness was alarming. I understand that it can be difficult to predict how long it will take to service a car., which I did share. But when I expressed my disappointment that I would have to wait an additional two hours, the technician became defensive. A simple, ?I understand and apologize for the inconvenience. We will get you out as soon as we can? would have sufficed.

Darius was great and really knows his stuff. He wasn't just trying to sell me a car but also HELP me with making the right decision for me.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.