Used 2021 Jeep Grand Cherokee L for sale near Hillcrest, NY

When it comes to buying a car, we all know that customer service can make or break the experience. Recently, I had the pleasure of visiting Route 23 Nissan, and I must say, they truly lived up to their word. Mistakes can happen, but it’s how a dealership handles those mistakes that speaks volumes about their commitment to their customers. Stephanie provided exceptional service that felt like true white-glove treatment. Despite my initial skepticism about a three-year-old car with only 5,000 miles, Stephanie's thorough knowledge of the vehicle's history put my mind at ease. She went above and beyond to make sure I felt comfortable with my purchase, transforming my concerns into confidence. I also want to give a shoutout to Corey in finance. He took the time to explain prepayment policies and extended warranties, making sure I understood my options without pushing unnecessary sales. It was refreshing to receive genuine advice that felt beneficial rather than just a sales pitch. With two more leases ending in April 2025, I’m already considering reaching out to Route 23 Nissan again. Their inventory is truly impressive—not only did I see a Bentley GT in the showroom, but I also noticed a new model Land Rover Range Rover in the lot. It’s clear that they cater to a wide range of customers. In a world where great customer service can be hard to find, Route 23 Nissan stands out. Their commitment to owning mistakes and providing exceptional service makes them a dealership worth recommending.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Spoke to a New Salesmen name Mike, and my credit score was a little low however he asked me to come in and that He'll be able to assist me, He is Amazing and looking forward to see him soon

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Great dealership!! Very responsive and friendly. Always on top of their game for everyone. Very happy.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Thank you Travis for helping our son with his recent Jeep Compass lease. He loves his new Compass Jeep! We appreciate the time you took with us during the test drive and overall negotiations. I highly recommend Travis for your next purchase or lease for his professionalism.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Had several sales people contact me. Everything was good. They sold car before I was able to get to it. Was my fault.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

I was extremely satisfied with the service , I was able to walk away in less than 2 hours with my car . Ms David the sales person did great job , he is very professional. Everything went smooth. Thank you

Exceptional and easy going people with great services. Very amazing and kind people with great work ethic

I had a great time there, the sales woman was on point and I came out driving my dream car. Am definitely gonna be outside this summer :)

We had a great experience at the Greatneck location. Hector, Val and the rest of the staff was very friendly and courteous. We was satisfied with our purchase. We recommend this place.

Jessica and Vinnie were very helping in the buying process. I would recommend them to anyone.

Very good. Knowledgeable sales staff, provided a great deal. Had the car was looking for with options I wanted.

Danny was amazing thank you so much my car is so beautiful he’s a very kind fair person again thank you so much !!!!

Went into Bayside this weekend for my third Jeep from them. I got exactly what I wanted. Great sales team. Their service department needs some work but overall a great place.