Used 2021 Jeep Grand Cherokee L for sale near Inkster, MI

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

The people at this dealership are totally customer oriented and serve them with utmost care.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Excellent sales staff, manager and salesman were professional and courteous it was a good experience.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

I?ve never had a bad experience here. The staff is friendly and knowledgeable. Service is always efficient. I will turn to champion for all my future vehicle needs.

My overall experience at the Rochester Hills used car location was 5/5. The guy who greeted me in was very friendly and took care of any questions that I had. They seemed very organized and honest with any question I had regarding the car I was interested in. I have not purchased from them, as I am still searching for the right car, but would recommend them in a heartbeat.

Drove from pittsburgh to Michigan to buy a tahoe. It was everything we talking about over the phone and nathan was very helpful and made everything easy as could be. Well worth the drive!!

Saw used car on internet, stopped in to check it out. Kevin let me look over the car before approaching me. He was helpful answering my questions, explaining features. At NO time did I feel pressured to make a deal. We negotiated what I feel was a VERY FAIR PRICE. Car was handed over freshly washed and with ample gas to get me home. Well worth the hour and 15 minute drive. Kevin is a very fair, NO PRESSURE, friendly person to deal with. I would send anyone shopping for a vehicle to him. Nice waiting area, clean facilities, and free coffee too!

I was searching for a used vehicle and I found the one I wanted at Sterling Heights Dodge and Ram. Kevin made the process so simple and answered all of my questions. I love my new car!

I worked with Wally Jijika and he helped me get everything I needed and got me a great deal on a car and understood my situation

I purchased a truck from this dealership because of the great customer service from Saker Kaji. There was no hassle and he got the job done. It was a great pleasure to work with him. i will definitely use his services in the future.

What a fun day we had with our salesman, Ron Zontini. He made the car-buying process easy. Despite the anxiety of purchasing a vehicle and the unfortunate demand during this pandemic, we got through it unscathed. It helped that we did our homework. Ron gave us all the right answers to our questions. We drove off the lot with a gently used Dodge Durango. We also traded a vehicle that we were happy to part with!

Zack is awesome He helped me out tremendously with my new truck They are fast They get back with you right away I've been in plenty of dealerships But Shuman is by far my favorite Thank you Zack for everything

I would like to commend used car salesman Will Dennis for being kind, friendly, and helpful while finding me the right car. I was injured and the extra service was very appreciated

After not finding the new 2017 Jeep I was seeking at my local go to dealership I broadened my search distance. After looking at Jeeps at 7 dealerships far from home and being discouraged for various reasons regarding these visits, I had one more go at it and drove to Snethkamp Jeep far away. Story is: was paired with salesman who actually listened and was interested in our satisfaction to make the deal happen. The visit evolved: examined condition of, test drove, liked Jeep, discussed terms of deal including trade in $, struck agreements for sale. Drove home in new Jeep same day! Snethkamp buying experience helping to smooth all the negatives of a long search. So if you need to be treated with a professional approach and consideration in your purchase try Snethkamp Chrysler Jeep, it was a pleasure for me that day.

Went for oil change for my 2019 ram 1500. As usual went flawlessly and quickly. The lounge is comfortable and covid compliant. The manager of this dealer always greats me when I walk in and takes care of me in a friendly professional and consistent manner. I would recommend this dealership for service without question. Andrew Kozak

Totally pleased with this vehicle purchase. Flo was great and came in on his day off to complete our deal. Would recommend to anyone.

It was an excellent experience from start to finish and my salesman was an amazing guy.

Excellent customer service Extremely helpful, knowledgeable, & Friendly I almost could not believe how decent the used car deals are I only wished I had gone there first