Used 2021 Jeep Grand Cherokee L for sale near Kemp Mill, MD

Bought a new car. The car salesperson was awesome. First, I called to check the availability. It was in stock; 1 hour later, it was sold and he called me to let me know. Thats okay because that car was heavily discounted. I contacted him again for a car with higher trim. Over the course of one week, he worked with his manager to get me the best deal. I bought the car the following weekend. The car salesperson showed great patience, treated my family with respect and kindness. The dealership paperwork process was straightforward. No headaches. I finished in 1 hour.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Darius provided us with great customer service. We addressed a few minor cosmetic issues with the vehicle and he immediately took care of them. I will highly recommend Eastern Automotive Group to my friends and relatives looking to purchase a vehicle.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Pam has great customer service and great communication! She kept me updated what was going on with my vehicle during the whole process! Keep up the good work Pam!! 👍🏽👍🏽

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Christine Roberts Huge thanks to Zakhar Demchenko at Sheehy Springfield for making our second car purchase in two years such a smooth and enjoyable experience! Through an introductory and pleasant conversation, we learned Zakhar had only been with the Sheehy team for about four months—yet his poise, knowledge, and calm, professional demeanor made it feel like he’d been there for years. He created a relaxed environment, guiding us through every part of the process with clarity and ease. Zakhar is not only a fantastic representative of the Sheehy brand but also someone who truly makes customers feel valued. We’re grateful we had the chance to work with him again!

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

It was flawless ... drove from Charlotte North Carolina to get a better deal and I'm satisfied ,thanks Sheehy Infiniti of VA.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

As always the service was great! Ruben has been taking care of my car for years at this point. The techs do a great job. Everyone is so nice.

Michael Henry is an excellent salesman! He listened and worked hard to get me the car I was looking for.... of course I did my research to know what I was looking for .... and more importantly, he found the car at the price I was looking for! 5 stars to Michael! Make sure he’s the person you use to find you the right car for the right price! He was very patient, professional and mindful! I also appreciate the length Carmax agreed to go to to ensure I was satisfied with the Vehicle to fix needed repairs. I give them 3.5-4 stars for that. I did not like the loaner car that Service put me... it was not good to borer line okay.

Great Dealer! love the service. love the car this is a great place to buy a car from

Very happy with purchase. Purchased on-line and car was exactly as described. Dealer arranged quick delivery. I would purchase from them again.

Helen excelled in aiding my car purchase, guiding me through the process seamlessly and efficiently.

I appreciate that everyone is always so knowledgeable and ensure everything is working well on my car. I also love the complimentary car wash.

I have now worked with Loyalty Ambassador Mr. Kurt Collins on two separate occasions - once to move from a lease to a finance (Apr '24), and once to lease a new vehicle (Aug '24). In both instances, Mr. Collins distinguished himself by offering a comfortable approach to the task at hand. Mr. Collins was friendly, detail-oriented, and a true asset to the myriad of directly and indirectly-related questions. If you are in the market for a new Mazda vehicle, do yourself a solid and ask for Kurt Collins by name!

Well helped me purchase my 2016 Subaru BRZ, he is a great person who is honest and clearly knows his stuff, thank will

I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto!

I dealt with Alex and he was great and really understanding of our needs. And the manager were helpful and eager to help the entire way.

recent visit for new tires and oil change. Chris Frederick and service department are the best in the business. excellent service from start to finish.

We purchased our new Dodge Durango from Koons Tysons CDJR in April. The Sales Manager, Tony Screnci, was instrumental in coordinating the sale of this vehicle. He was very responsive and transparent when answering all of our questions via email and made the sales process go smoothly. He even ensured all paperwork was in order prior to our visiting the dealership. Marc Tranen was our Product Specialist. He, too, was excellent in responding to our emails and furnished information in a timely manner. Unlike sales staff at other dealerships, he never pressured us into making a decision. On the day we signed the contract, he checked with staff throughout the process to see how things were progressing and kept us informed. He spent time demonstrating all the electronic features of the vehicle and even synced our phones in the car's system. He was very easy to communicate with and made us feel comfortable. He gave us his business card and encouraged us to contact him if we had further questions. This is a great dealership and we would defintely consider buying another vehicle from them!!