Used 2021 Jeep Grand Cherokee L for sale near New Albany, IN

I always have a great service experience at Bachman. Quick scheduling and fast service at a very reasonable price.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

They are the best!! Ask for Max!! Thanks Max for getting back on the road again!! Salute!🫡

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

I dread buying vehicles. Mark was very helpful & definitely not your typical car salesman. Very relatable & accomodating & kind. He made it an enjoyable experience!

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

A gentleman named Camden assisted me he was both friendly and professional.I will recommend him and the dealership.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

I had a phenomenal experience with my sales person Hailey, she was extremely helpful and knowledgeable and she was great to talk to.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

From the 1st phone call to the moment we drove our "new" car off the lot, James was friendly and made the car-buying process enjoyable. We never felt pressured, and they were very upfront about every detail. James even went above-and-beyond by helping us return the rental car we were in. Do yourself a favor and start your search @ CarMax!

I was impressed by the salesman, Dustin Yocum, and I was impressed by the speed in which my new car was ready to go after signing all the papers.

Extremely personable and friendly staff. Was a pleasure to work with especially with a purchase of this size. The cleanest shop we’ve ever seen! Technically smart and explained all very well.

I had an appointment Friday. I called a few times to ask how its going. The reply was should be the end of the day. Don?t know what that means. I arrived the dealer at 3:00 O?clock. I ask what was done had how long it would be. The reply was they had the driver side mirror completed. How ever nothing was done. The service rep came to me with there head down. I knew nothing was completed. The Rep I could tell felt unhappy about the issue. However, the Rep did manage to get me a rental. That was good. I know things can go wrong at times. I was glad the to the extra day to have time to make repairs properly. I had another issue for a service performed on an oil change back some time. After the oil change, I brought the car back and explained I had a humming sound coming from the vents. I approached their man mechanic in thing they were not going to believe me. He immediately said I know what that is. I was relived. He said when they looked at the filter, putting the cover back on at times is not properly positioned. They repositioned it; it did sound better but not completely. I drove to for a while still noise. When I took the truck back for the Mirror swap, cabin filter, Air filter, tire sensors, etc. I ask them to look for something a normal They found a screw that had been broken on the air filter housing. She then proceeded to tell me she got a quote in replacing the unit. I said wait this was an issue for back when I had the first oil change. Then she asks the manager, they are going to replace the filter unit. Over all the rep was trying to get everything completed. We did have a difference of opinion when checking out. I like being very detailed in asking questions to verify all has been completed. I wanted to ask the technician some questions to verify all is completed. I want to test the mirror for proper working conditions. Did not get this. Don?t think that?s too much to ask. Over all the Service rep did a good job. However, I did walk away feeling a little uneasy.

This was the ONLY dealership that helped me get my car fixed correctly. They were the only dealership that listened and didn’t just throw a battery in there. They changed both batteries. Not even the dealership where I bought the car did that. They work with parents of special needs and I wish all dealerships had the integrity of Cross Jeep. Thank you Al Yoi did!!

Great Experience with the Dealership! Great Service with All Staff! Thank you so much! I love my new car!