Used 2021 Jeep Grand Cherokee L for sale near New Franklin, OH

So my name is Dan, and I live ion Cape Cod MA I was looking for specific type of vehicle, which is a ram 1500 Longhorn Laramie edition. Replacing the one I have. Car gurus when you’re doing a search looks everywhere. Including Ohio. I was sent an email from the Internet manager Julia W and then called by a sales person. Brennan went out of his way to get me the details I needed in order for me to make a trip to Ohio and purchase a truck and then drive it home. In the meantime, I found a truck one state away, rather than seven states away, and I made a decision to purchase in Connecticut. I’m writing this review because Brennen and Julia his manager had a clear customer forward focus. They sent me photos of the truck on a lift for me to look for rust… As well as some detail photos for the paint and interior /- . can’t say enough good things About this dealership. Thanks to you both ! Dan

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Lou was fantastic! A huge help! We left with exactly what we wanted going in. Everyone we came in contact with was great, and personable. We definitely know where we're going for all our car needs in the future!

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Professional, fair, and fast! Would go back when its time to trade in my current truck

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Dealing with Andy was an easy and enjoyable experience. He gave us a deal we couldn’t turn down. Business is professional, clean and lots of happy people!

I had the pleasure of dealing with Robert Zarella in the service dept. He was very accommodating, professional, and went above and beyond with exceptional customer service given to me , making me feel very welcome that i chose Roush Honda! I look forward in returning again because of the way he made me feel with his friendly personality! Thanks again Mr. Zarella!

Our sales lady (D'Andra) was very polite and understanding of our time constraints and made sure that everything kept moving to get the deal done. The staff as a whole was very nice and they were not pushy to try and get us to give them an answer quickly.

Inquired through Cars.Com. Soon after got a call from Dealer. Setup a Test Drive. Haggled and Bought. The whole process was painless and seamless.

Great price and great pick turnaround. Enjoyed working with Michael. Bought a used Tesla EV.

Excellent service from Patty in the service department! She was very helpful and made the process very easy. She kept me informed promptly throughout the entire process.

Verry friendly service, no big push, and very accommodating. Bought my last three cars there.

Was a great experience. The staff was very easy to work with and had great customer service.

Laria was very fair and easy to work with. They had great customer service from sales to finance to management. They were proactive to take great care of me. Laria made the trade and purchase quick and easy.

Dan Weinmann was very professional. Service was good and quick. Will be back with two more vehicles.

Bought a new Jeep Wrangler from Wally Armour in December 2024. Excellent customer service and overall great experience. Would highly recommend

Kolin was amazing And so helpful and patient in answering all our questions. There were no hidden surprises from any of the staff. sales service and financing were friendly and helpful. Car was clean and made when we test drove it. It was cleaned again, bright and shiny when we drove it home. I would definitely buy cars from this dealership again.

I had an exceptional experience purchasing my 2024 Tesla Model Y from Don Sitts Auto! GM Ed Tuma and the entire team treated me with professionalism, honesty, and zero pressure--something that's hard to come by in the car buying world. The team was incredibly knowledgeable about the Tesla. They made the entire process smooth, efficient, and transparent. The 2024 Model Y was in immaculate condition, and very fairly priced. What really stood out was the customer service--everyone I interacted with took the time to answer my questions, explain the vehicle's features, and make sure I was confident in my decision. No gimmicks, no surprises, just a great deal and excellent service. I highly recommend Don Sitts Auto to anyone looking for a high-quality vehicle and a dealership experience you can actually enjoy. I love my new Tesla and will absolutely return for future purchases!

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

The reason for my review is because l was treated very well and Candice you are a great person. I appreciate everything you did for me on Wednesday when l brought my car in for repairs. Thankyou so much.