Used 2021 Jeep Grand Cherokee L for sale near Niles, IL

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Great experience and no pressure from sales team. Working with John Marcus made the purchase of the vehicle and easy process.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

EMMANUEL OGUNBIYI did a great job very attentive very nice great staff good service! Thanks for everything!

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Adam and Jorge and Jonathan helped with our 2 cars bought today thank you guys

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Avie and everyone at this dealership were nice, fun, considerate and professional! Excellent service and exceptional experience!

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

🚨🔥PSA: TWO YEARS LATER & STILL OBSESSED WITH MY DREAM JEEP🔥🚨 Let me take you back to the moment everything changed… Two years ago, I walked into Wickstrom Auto Group with a dream in my heart and Wrangler visions in my head — and that dream became reality thanks to one man: Jared Nelson, Jeep whisperer, vibe reader, and low-key legend. Jared didn’t just sell me a Jeep. He handed me the keys to freedom, confidence, and certified main character energy. He looked at me and knew — “This girl was born for a Wrangler.” And let me tell you, he was 1000% right. Fast forward two years, and I’m still absolutely in love with my Jeep. Every time I hop in, I feel like I could conquer mountains, deserts, traffic, or a surprise Beyoncé tour. Whether the top is off or I’m just running errands like a stylish tornado of dust and independence, my Wrangler still turns heads and gives me that “YES I DID THAT” energy. And Jared? He’s not just a salesman. He’s a vibe curator. A Wrangler matchmaker. A man so good at what he does, I wouldn’t be surprised if Jeeps themselves requested to be sold by him. So if you’re even thinking about joining the Jeep life, RUN — don’t walk — to Jared Nelson at Wickstrom Auto Group. He won’t just help you buy a car. He’ll help you step into your Jeep era. And based on personal experience? It’s the best era yet. 🏆 Give Jared the award. The crown. The dealership. He’s earned it. 🏆 #StillObsessed #WranglerWoman #DreamCarDelivered #JaredNelsonForPresident #WickstromWonder #JeepQueenEnergy

Sales manager and staff were friendly, helpful. Sam was great to work with, very straightforward. No hidden fees, fair priced, I would recommend purchasing from them.

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

I must take the time to express my gratitude because I had the most wonderful experience with purchasing a car at this dealership! Every single person involved in the process was responsive, helpful and very professional. I received a great deal on my Jeep Grand Cherokee Summit Reserve and I couldn't be happier with the purchase. Frank Leonette was the Sales Consultant who assisted me. He was beyond awesome and you must ask for him when you go! He has many years of experience and it really shows! Also, a super thanks to the Finance Director, John Rizdy! He really helped me with receiving a reasonable and comfortable monthly payment. Shout out to Vic and Awad as well for answering all preliminary questions I had prior to coming into the dealership! It was stellar customer service all around and everyone works together efficiently and collectively to get the job done! I definitely recommend this dealership and would indeed purchase here again!

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

I’ve done all my service for my jeep here and bought out my lease - Steve and Nick and Douglas are the best! I always enjoy coming to this dealership, everyone is so helpful and friendly and wonderful!

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

Just bought a new car from this dealership. The process was very straightforward and the employees weren't pushy. Was a great car buying experience!

Joe was our sales associate. He was very knowledgeable and helpful. He was very patient and guided me into the process of purchasing my first car. This definitely helped me solidly my decision of buying the car with this dealership as he was very attentive and willing to help us. Overall, the process was fairly quick and smooth. Great experience and will definitely recommend to others.

The process was easy. Went to see the car but they were waiting for a part. We liked it right away. When it was finished they called us to test drive. Dan and Dave were terrific no pressure. They gave us a figure and we gave them ours and they did more than we asked for including accessories. John in finance and John the gm were also terrific. I rate this dealership very high.

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

I bought a 2020 Tesla Model X at Baha after seeing it on Cars.Com. The listed price was really good so the only issue was the value of my trade-in. Mason made me a reasonable offer after I emailed pictures, then emailed me a Bill of Sale so I knew all the costs before I arrived. When I got there they took my 2016 Tesla Model S for a test drive and upped their trade-in offer by $2000 without any negotiation by me. They look like a typical corner used car lot with cars packed in, but they have a lot of nice cars. They listed my trade-in at a very attractive price. It will be a great deal for someone. Pro Tip: If you're coming from the north, don't get off I-94 at Cicero. Take the next exit east and enjoy a more relaxing drive to North Avenue.

Aylin is a great salesman! She made the process very easy for me and was able to speak to my spanish-speaking mother. Thank you so much for your help!!

Had my car serviced there (used car) & the staff was very nice, and communicated well. Had a small concern after i picked up my vehicle from service, but spoke with a team member who was very kind and explained what was to be expected after services. Would definitely recommend them to anyone.