Used 2021 Jeep Grand Cherokee L for sale near Old Field, NY

I just wanted to say a few words regarding this dealer.. I had such an unexpected pleasant experience. Thank you! I love my new Dart!!! John

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

I was pleased with my purchase. I was pleased with the salesman knowledge while showing the instructions on the various things about the car.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Best experience ever purchasing car;James worked double hard to get the transaction settled painlessly. Wiz Auto has a first rate professional staff & the largest inventory of top rated vehicles in Connecticut.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Truly a great staff and sales team. The vehicle was just as listed and even felt comfortable during whole process from reviewing to purchasing. The work environment and atmosphere really helped the cause. The team was spot on and I would purchase/lease/recommend in a heart beat.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Excellent inventory. Knowledgeable sales person. Painless buying experience. Car was cleaned, serviced and delivered as promised. I would not hesitate to recommend this dealer to my friends.

Went to get my first oil change at riverhead dodge and all the guys working were very friendly and up beat. It was an excellent experience. Thanks guy's

In two weeks I'd visited over half a dozen dealerships and some had exceptional customer service, but the sales didn't go through for varying reasons while others had very poor customer relations and the sale didn't go through for the obvious reason. You can imagine my surprise when Bill, the sales manager at Stevens 112, contacted me directly instead of his sales staff. It was a no BS pitch from the start and the price he had for the truck I wanted was already priced to sell--it was already lower than comparable trucks I'd negotiated at all the other dealerships. I've purchased a brand new vehicle without test driving it or seeing it in person, but doing that with a used vehicle was a gamble. This gamble, as it turned out, benefitted everyone. Not only did I go home happy, but I actually paid LESS in fees than I was told on the phone. I literally paid only $145 over the listed price out the door! Bill was a brief conversation, but when he said come see us, take the ferry to LI and I'll have my guy pick you up I was skeptical and thought it was another cheap ploy to get me through the door. NOPE. Frank the sales consultant took care of me and made sure big Mike picked me up on time. These guys were friendly and they don't BS. The price was just right without me having to negotiate and they took care of me. This was a painless and stress less shopping/buying experience that was worth my time and money. Of all the dealerships I'd visited, Stevens Ford 112 had the best and realistic price for their trucks. If they tell you, the truck is priced to sell, they really mean it. Look around at all the other dealerships and you'll know exactly what I mean. The next time I buy another truck or have friends and family who want to buy a truck, I'm recommending they visit Stevens 112 first.

Simple and hassle free. Did not pressure to buy extras. Not to many negatives except for the location of the dealership.

I currently live in Queens and attempted to buy local. I called my local dealers and managed to work up deals that's worked within my budget. The problem came when I arrived to pick my vehicle up. The pricing changed, the payment changed, what a waste of my time! This happened multiple times. I finally decided to reach out a little further and called Riverhead Dodge. A nice young lady worked up a lease for me and the pricing was actually better than others I received. It sounded to good to be true but I decided to take a trip anyway. After previous experiences, I prepare myself for disappointment. Fast forward... Upon arrival, I found my Jeep Grand Cherokee cleaned to perfection and ready to go. I was greeted by my sales person (Bonnie) with a smile, management was very welcoming as well. Bonnie went over my Jeep top to bottom, and explained every option. It was after that, I spoke to the finanacial person (Joe) who explained everything regarding my loan in great detail. At that point, I braced myself for disappointment but, to my elation,dissapointment never came! Nothing changed! The price agreed over the phone was the price I received . They even found an extra rebate for me, so the price was even better! Upon completion, the owner came out to thank me for my business! I've never been more impressed in my life. I am so glad I decided to keep faith and take the trip out to Riverhead! I highly recommend this dealership! This is a lovely place with an old world feel that I found was family owned and operated and it shows! Once again, thank you for a great deal and keeping your promises! I love my truck!

OUTSTANDING! Amazing service for an out of state customer GA to RI Needed help quick, fast and in a hurry. On time and complete. Thankyou!

Blake was our sales person and could not say enough about our interaction. We never felt pressured but we felt he heard what we wanted and showed us options that checked all of the boxes. We weren’t pressured to leave money down when we were still contemplating. Blake did keep in touch with us to see what our feelings were about the options. Again- didn’t feel pressured but it was nice to have a follow up. Once we made a decision, we were in and out the same day. We got a great deal on our trade in and could not be happier. This is our second purchase in 2 years and would recommend. I will be back when I’m ready to trade in a few years down the line. Thanks again for making this process seamless/painless!

I had a great experience getting a truck from this dealer a wonderful group of people working hard They make you feel like family I highly recommend them

i bought a brand new dodge ram 2500 power wagon on 6/4/2019. this has been the best new vehicle shoping experience of my life. vanessa viva-somri was a amazing sales consultant. i would recommend her to anyone that wants a new truck or car .

Wow, I truly can't say enough good things about this dealership. My first experience buying a car at another dealership was horrible and left an awful taste in my mouth. However, Blasius South was completely different. Jay, Dejon, and Ross made the process painless. They always had a smile, went above and beyond to help, and were extremely open and transparent! I didn't think I would ever have a good experience buying a car, let alone a GREAT experience. I am truly thankful and will continue recommending them to friends and family! 10/10.