Used 2021 Jeep Grand Cherokee L for sale near Springfield, NJ

When it comes to buying a car, we all know that customer service can make or break the experience. Recently, I had the pleasure of visiting Route 23 Nissan, and I must say, they truly lived up to their word. Mistakes can happen, but it’s how a dealership handles those mistakes that speaks volumes about their commitment to their customers. Stephanie provided exceptional service that felt like true white-glove treatment. Despite my initial skepticism about a three-year-old car with only 5,000 miles, Stephanie's thorough knowledge of the vehicle's history put my mind at ease. She went above and beyond to make sure I felt comfortable with my purchase, transforming my concerns into confidence. I also want to give a shoutout to Corey in finance. He took the time to explain prepayment policies and extended warranties, making sure I understood my options without pushing unnecessary sales. It was refreshing to receive genuine advice that felt beneficial rather than just a sales pitch. With two more leases ending in April 2025, I’m already considering reaching out to Route 23 Nissan again. Their inventory is truly impressive—not only did I see a Bentley GT in the showroom, but I also noticed a new model Land Rover Range Rover in the lot. It’s clear that they cater to a wide range of customers. In a world where great customer service can be hard to find, Route 23 Nissan stands out. Their commitment to owning mistakes and providing exceptional service makes them a dealership worth recommending.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

I brought a 2019 Mitsubishi Mirage ES back in 2019 from Jason. The car will finally be paid up by October 2024. This car has never had an issue. Probably 5 flat tires in a 5 year span. I would definitely shop here again. I was in and out, even with poor credit. They work with you.

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

bought a truck from Ken just awsome, knew his stuff coming back for more

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Spoke to a New Salesmen name Mike, and my credit score was a little low however he asked me to come in and that He'll be able to assist me, He is Amazing and looking forward to see him soon

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

First rate … Chris D is off the chart talented . Makes you feel like your friends for 20 years a hard trait to have in these times. Credit manager who has been there for 30 years is a pillar of info and a guy who gets things done.

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Great dealership!! Very responsive and friendly. Always on top of their game for everyone. Very happy.

Cheech was extremely professional and courteous, i felt very comfortable during the entire process. I would recommend him to my friends and family for additional business. Thank you very much Cheech.

Thanks to Edison Nissan … Had a great experience with David Chevez Bic and Glenn … Stopped into just to check out a Frontier… Ended up leaving with a Brand New Pro 4X … Couldn’t be happier thanks guys ..

Ms Thompson really help my family out she worked with my cousin to get a vehicle and he was so happy that she was there she explained everything paperwork, car, everything thank you, Ms Thompson .

Danny was amazing thank you so much my car is so beautiful he’s a very kind fair person again thank you so much !!!!

Exceptional and easy going people with great services. Very amazing and kind people with great work ethic

Excellent experience at this dealership. Staff was beyond helpful and had a great variety of vehicles. highly recommend

I bought my car from out of state and they made the process so easy and had a wonderful deal on a cpo Vehicle. Quick and easy process was worth buying a vehicle out of state. Thanks to Olu great dealer

We had a good experience with the general manager- we haggled but we came to amicable conclusion..

This place is absolutly awesome. At first I was hesitant to go to brooklyn for a car. I live on Long Island and we all know how that Belt Parkway can be. I spoke to Leah several times by text. After going from dealership to dealership I was exhausted with the games they were playing. She assured me we would work out a deal and I would go home with a car that day. I also had a trade in that the other dealers were beating me up on( Make sure when you trade your car in they give you trade in value not wholesale value) Several dealers tried that game on me, not Brooklyn Dodge. I walked in we spoke for about 30 minutes and the manager Steve along Leah carved out the perfect deal. Traded my car in for a fair price, drove home with my beautiful 2025 Frostbite Blue Durango RT Plus. Respectful, treated me and my son as gentlemen. If you want a great deal on a car/ Truck this is definitely the place to go. 5 STARS 👍👍👍👍👍