Used 2021 Jeep Grand Cherokee L SUVs for sale near Hazel Crest, IL

Good service , service man was kool … easy process . Good vending machines too . Glad I chose this dealership

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

I have purchased my second vehicle with this dealer and I am very happy with my purchase and service!

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

It was really a low pressure experience my salesman, Garret was awesome as well as the finance guy Ruben, the only issue was when I got the car home a few days later I had to jumpstart the vehicle due to a bad battery.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

Phillips Chevrolet was EXCELLENT. My amazing team consisted of: Jordan my salesman that closed the deal, Anthony the manager, and Rami the first salesman I spoke to. I was on a mission. I began an aggressive search for a car for my daughters 21st bday. I needed her in a safe used car, with low miles. I picked Phillips Chevrolet by accident, after I had a horrific experience with another dealership. The night before I paid the other dealership 18,800 cash for a 2024 Altima, but canceled the wire after they argued with me- and refused- to make me a 2nd key. Phillips didn't argue about ANYTHING. They showed me a fabulous car- a 2022 Corolla with low miles. It was a $400 difference, and the BEST $400 I have spent. I left the dealership laughing with the manager, hugging the salesman, and promising to buy all my future cars from them. They did not haggle with me, and I respected their position on the pricing. They went down a few hundred, but couldn't any further--- it was already below market value. My husband checked and said it was way under priced. My brother who is a large man- gave it a xxxx of a test drive- through the back woods, fast turns, up hills, etc. I fussed at him for shaking up the car. He said it was a strong car, that rode smoothly. I felt good that they weren't selling me a lemon. To guarantee they weren't - we negotiated to include the extended bumper to bumper warranty. I went back the next day to pick up a clean, freshly washed car. At the other dealership I was nervous when I signed, and second guessed myself all throughout the deal. Whereas, I was thrilled and excited about the car from Phillips Chevrolet. I gladly wired them the $19,000 + and took photos of my car. After taking photos with everyone, and my brother getting his $100 referral (which he didn't share with me :(.. LOL. My husband came to thank them for not causing me to "snap off" like the other dealership. He said - now he can have Peace in the House. After the hugs, photos, and jokes they gifted me with sweatshirts, hats, and bags. Now I can buy a big red bow, and give it to my daughter. I'm making her wear the sweatshirt and hat for the photos. SIDEBAR: Out of the last 5 car purchases I have made in 7 years- this was the absolute BEST experience ever!!!! Colleen & Family Loved Phillips & their Awesome Team!!!

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Hugo and Beto were such a great help and helped get a great deal on new Honda

Mike Pendleton was great, even though I was looking for Calvin, nevertheless, either was great! Paul was awesome as well!! I would definitely recommend you guys to all of my friends!

Quick communication and smooth process. Ov Perez was very professional, helpful salesman who made the sale a great experience.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

Thanks, Kristen, for making my car buying experience enjoyable! You were extremely helpful, knowledgeable and patient. My overall experience was satisfying from beginning to end.

"Jakub Sales delivers exceptional service, exceeding expectations with top-notch quality and professionalism. Highly recommended!"

I made a previous complaint yesterday, but my issue was resolved. I am grateful for the support and quick fix and do not have any further problems.

I had a good experience with Chris Price awesome sales man.. no pushy sales tactics.. he was honest and straight to the point.. I have bad credit.. and was turned down from alot of different dealers Marino, Hawk,Naperville and Shermans.. all said No.. but Carmax have me thre car I wanted wth super low miles.. Thanx Chris you a good guy 🤗

I called before visiting the dealership, after I stepped out of my truck I was greeted by Paul, and he asked me how he could help, I pointed to the truck I had called about and told him that one. We went in and did initial paperwork and went for a test drive. Upon returning sat down and discussed pricing and options, after coming to an agreement, the paperwork and financing went smoothly. It was the easiest and fastest vehicle purchase in a dealership I have had.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

Very great! I worked with Billy in sales. Very fair and helpful, no gimmicks. I trades in old truck and bought a new F-150. Very fair on trade in and love my new truck! I highly recommend!!!

Our salesman, Roman, was very helpful every step of the way. He was knowledgeable and not at all pushy. The process seemed a little slow and a bit disorganized , but we happily drove away with a lovely Suburu outback. Keep up the good work, Roman! Best, Karen Cagen Zusman

Great and friendly service. Ri Pritchard the salesman was great and was able to get me into the car I wanted. I highly recommend this dealership.

Great guys great deal. Andrew and Dale took good care of us. Thank you. We’ll be back

Fantastic experience all around. Magdalena was very knowledgeable about the car I was interested in and was instrumental in guiding me through the process. The entire experience was smooth, friendly and professional. Joseph was a delight to work with in finance and he was patient and knowledgeable in working me through that process. There is a reason I have been coming to Infiniti of Naperville for years, and it is because of their team members. Buying a car is stressful enough, but it truly helps to have partners in the process who understand and appreciate my needs and work hard and collaboratively to meet them. Most importantly, Magda and Joseph are great people and I enjoyed hearing about why they are passionate about what they do. Just a great experience all around.