Used 2021 Jeep Grand Cherokee L SUVs for sale near Parma Heights, OH

Everything was good except I felt there was a lack of communication and updates on the vehicle and lack of a accurate time frame of when it would be done

Had a rear end collision with it a few days ago. Handled it well. Car that hit me, as I was standing still a traffic light must have been going 40-50 mph. My car took the brunt of the crash, sparing me I am sure. If totaled, will look at same manufacturer.

Mark Turner was extremely courteous, very professional and made the entire process stress free. He worked with us, answered all of our questions and understood where we were coming from.

The car was purchased in August 2021. I average less than 9,000 miles a year. I have had one service since the car was purchased. I am very pleased with this SUV. It hits all the points that we need, seating for 7, towing my small boat 3200.lbs, motor cycles and off road vehicle, enough power for my needs from the 3.6L V6 and a comfortable ride. I enjoy all the safety features, Blind Spot and Cross-Path Detection. Pedestrian/ Cyclist Emergency Braking, GPS Navigation, Headlamp and Rear Load-Leveling Systems and the Full Size Spare Tire etc, ensure a safe and pleasant trip. The Trailer 7 and 4 pin Harness comes in handy for you don't have to look for a adapter. The Dual-Pane Panoramic Sunroof is a pleasure have and use. The 9 Speaker with Subwoofer 506 Watt Amplifier sends enjoyable music throughout the cabin. There are three areas of concern, that at this price should have been addressed. There is not enough padding in the bottom seats of the drivers and passengers seats. During a long trip, it becomes uncomfortable. Another concern is with the wind noise that starts at 40-45 MPH and increases to 65-70. In addition the front interior dash padding feels cheap. They could have done a better job at this price to address these issues, especially the wind noise from the door gasket. My previous vehicle a VW Atlas did a better job at a much lower cost.

Salesman Tom Shaffer and Finance Suzie Axlerod Woodward were the 2 people that we work with. They were great. They both treated us like family. The entire process moved along well and we felt like we didn't spent an entire day purchasing a car. I would recommend Spitzer Buick GMC to anyone looking for a vehicle.

I purchased mine back in September. It’s much roomier than the Acura RDX I had. It rides smooth and extremely comfortable. Nice and roomy for road trips.

I was in the market for a Honda Type R for a couple months, pretty hard to find, but Marhofer Hyundai had a red one. The dealership was extremely friendly, zero pressure, really put you at ease. Mike Baldwin asked what car I was looking for and when I told him the Type R, he said let’s go grab the keys. After talking for about 5 mins, he handed me the keys and said go take it for a drive where ever you want, let me know how it was when you get back. That was a first for me (this is the 7th car I’ve purchased in my life), especially for the type of car it was, I was kinda shocked. The car was beautiful. 2 days later I purchased the car and have loved it ever since. I had zero pressure, no spamming of phone calls after my visit or texts, no stress. They also texted me a week later to ask how it’s been. Again, that also has never happened to me. 5 out of 5 stars, would 1000% recommend. Look for Mike when you go

The car handles very well in all situations. I love is because it feels great, reasonably priced and safe to drive around with the family.

Sales Lady was amazing great customer service .I will buy from them again . Love the car

Belinda Frost took care of me for my oil change at Spitzer Kia West. She kept me informed all the way through the process. Her enthusiasm was contagious. I would recommend her every single time.

I had a wonderful experience purchasing my 2022 Jeep Compass from Carl Esker. His reputation for outstanding customer service, honesty, and integrity speaks for itself. The entire experience was a pleasure. He made the buying process extremely easy. I highly recommend Carl for your next purchase on a vehicle.

Got our EV here at North Coast Mitsubishi in Bedford. Gary was great. Made everything quick and easy.

Everyone was friendly and professional. They took their time to let me explain the problem.

Everyone was extremely friendly and extremely helpful. Didn?t have any questions to ask because any question I could?ve asked was already answered for me. I?m not well versed in buying cars but when someone teaches you how the systems work, that?s customer service!

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

Our sales associate was Kris Koepp. He really did a stand-up job. I drove right pass another Jeep dealership to buy from him. Old time customer service. Take time to drive over to Sliman's. They actually respect your time and not just " sell you".

Inquired through Cars.Com. Soon after got a call from Dealer. Setup a Test Drive. Haggled and Bought. The whole process was painless and seamless.

Absolutely great service by Ed Petrella at Spitzer Jeep Ram Brook Park. He understood exactly what I wanted and made it happen. If you're in the market for a new car or truck, I highly recommend that you go see Ed. Everyone there treated my son and me like family.

My experience with Taylor Black in service was phenomenal, he was excellent and sufficient on keeping me informed about my vehicle. The whole Fred Martin team that worked on my vehicle was also very sufficient and I want to thank everyone for a job well done especially Taylor Black.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

I dealt with Todd and he made the process extremely easy. We were coming from 2 hours away and were able to complete most of the legwork before we arrived.

This has been an amazing vehicle! Super comfortable and will buy again. Loved all of the tech and comfort features to make each trip the best. I have owned a lot of cars and this one has the most intuitive features by far.

This is the second time I have purchased a vehicle from Don Sitts automotive and just like before the entire experience was excellent. I inquired about a vehicle last Tuesday online and was quickly responded to from sales agent Todd. My questions were quickly answered as he confirmed the cars I inquired about were available. I advised Todd of my availability for Wednesday and was very accommodating. I test drove the vehicle I thought I wasn’t going to get and I was unsure. Todd then showed me the second vehicle I inquired about the next day (Thursday). The entire time Todd was very patient and professional! At no point did I ever feel rushed or being pursued to purchase a car. Ultimately I selected my vehicle a one owner extremely well taken care of 2022 Ford F-150. Just like my previous purchase 3 years ago, the vehicle selection at Don Sitts is always top notch. You can tell the dealership pays great attention to the vehicles they purchase to sell. Thanks again Todd for a great experience at Don Sitts Deaiership. Tom S.

Very nice people at this place, I was helped by Gary and he put me in a new car in less than 2 hours, service is fast, easy and they have affordable prices.